Authorize.net is a reliable and secure payment gateway that offers a wide range of features and integrations, making it easy for businesses to accept and manage online payments. Its user-friendly interface, fraud detection tools, and robust reporting capabilities are some of the key features that businesses appreciate. Additionally, Authorize.net provides excellent customer support and offers competitive pricing options for different types of businesses. Review collected by and hosted on G2.com.
Some businesses may find that Authorize.net's fees and transaction costs are higher than other payment gateways. Additionally, some users may find the setup process to be a bit complex or time-consuming, especially for businesses with multiple locations or complex payment processing needs. However, Authorize.net provides extensive documentation and support to help businesses through the setup process, and its advanced features and integrations make it a valuable payment gateway for many businesses. Review collected by and hosted on G2.com.
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197 Authorize.net Reviews
Overall Review Sentiment for Authorize.net
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Authorize makes the process of tracking down payments easy to follow and understand. With this platform we are also able to help our customers navigate issues with their payments so that we can work out a solution. When accidental refunds are made, we are able to void them before they go through which is extremely helpful. Review collected by and hosted on G2.com.
There aren't many issues I face on a day to day basis with Authorize. However, some refunds are linked to the wrong email. If a coworker of mine issues a refund, customers may see my email attached to it. Seeing as each of us have individual logins, this issue should not persist. Review collected by and hosted on G2.com.
Its is extremely easy to set up, use and navigate. The ease of integrates with ecommerce sites was hassle free. Searching for transactions, and setting security/fraud is a breeze. Review collected by and hosted on G2.com.
I dont ever recall having an issue or anything I can I didn't like in the all the years I have been using the service. Review collected by and hosted on G2.com.
They consistently run and process monthly credit card payments. I like that you can manually set up a subscription if needed. Review collected by and hosted on G2.com.
It is very hard to find a transaction - it is too case senstive. Review collected by and hosted on G2.com.
The most helpful featue of Authorize.net is the ability to solve any issues a customer is currently having when looking up their order or if they had an issue with payment. Review collected by and hosted on G2.com.
The only downside I would say would be not being able to refund customers after a certain period of time. Review collected by and hosted on G2.com.
Authorize.net syncs very well with our Wordpress and Woocommerce website allowing us to process credit card transactions in a simple and easy manor. Review collected by and hosted on G2.com.
Not much to complain about. Overall it is a decent payment processor and integrates well with our website. Review collected by and hosted on G2.com.
Adaptable to our business needs. With Covid, mail delivery became unreliable for submitting entries into competitions. We setup Authorize.net to allow online entries to be processed for trial entries. One of our recent trials filled in 2.5 hours of opening by using Authorize.net to process trial entries. In the event of a withdrawal from a trial, the trial secretary can process a refund directly, instead of having to get a refund check requested". Have received hundreds of positive comments using Authorize.net.program works well with our trial secretary programs by sport. Review collected by and hosted on G2.com.
Unlike some programs, if you enter information incorrectly, the system does not highlight the error so that it can be corrected before submission. Once it is submitted, the trial secretary has to cleanup the error. Review collected by and hosted on G2.com.
1. API documentation for integrating with our product was vey easy.
2. Credit & Debit Payments are settled the very next day whereas few Internatinoal PGs take upto 3-7 days.
3. It's fraud prevention feature is top-notch & it really does the job of identifying fradulent payments instantly.
4. Customer Support is good, can be improved. Review collected by and hosted on G2.com.
1. Pricing is very high compared to other PGs & there's no free trial available. It's starting price itself if $ 25.
2. In the initial days, the transactions decline rate was high though it was a plain transaction & the card holder is genuine.
3. The reports shared showed inaccurate data & the transactional fees for was different. Review collected by and hosted on G2.com.
I find that the authorize.net is user friendly and ease to seach for transactions. The daily balancing is also simple as I can run an end of day report. Authorize.net also integrates well with our credit card processor. Review collected by and hosted on G2.com.
I do not like the implementation of the multi-factor identification. Our website receives multiple orders per day and if we are logged out due to inactivity, an emailed PIN is required to re-log on. This is a new feature and I would prefer that the website remember my IP address for at least 30 days before reauthorizing. Review collected by and hosted on G2.com.
Authorize.net allows my firm to efficiently process credit card transactions. Processed transactions are typically deposited into our bank account on the next business day. They have a few different pricing structures to best fit your needs. All of their pricing plans include no setup fee and the transaction prices are very reasonable. Review collected by and hosted on G2.com.
I have no come across any downsized in using Authorize.net. I've been using them many years now without issue. I've even changed bank accounts and their customer service team easily added it to my account. Review collected by and hosted on G2.com.
