It's very simple once you understand the terminology, Almost everything you could need help with is covered on their help site. It can be as hands-on or hands-off as you choose. They really leave it up to the customer to decide what level you want to be at. Do you want to be responsible for entering credit card information so you can keep track of your customer base or who has a credit card on file or would you rather set up a gateway and allow the customer to enter all their information? You have the choice to do one or both of these things at any time while using Authorize.net. You can charge a credit card and get immediate approval or rejection or you can set it up to process all credit card transactions at the end of the day. The turn around is very quick as well. The funds are in your account within a couple of days of charging a credit card. Review collected by and hosted on G2.com.
The transactions can be broken up if you're not careful so you will have to be aware of that if you have prepared a deposit for a batch of credit card charges when looking for the corresponding deposit, If you deposit some before your cut off time and some after that will appear as two or more separate deposits in your bank account. This relevant to my company because we have to record the credit card processing fee Authorize.net charges as soon as we receive the deposit and this can be tricky when I have several deposits in the bank but they are combined in my system. The look of the invoices you can send out through Authorize.net as well as the receipts are very plain and you have little editing options. Review collected by and hosted on G2.com.
Video Reviews
Best payment gateway to deal with
194 out of 195 Total Reviews for Authorize.net
Overall Review Sentiment for Authorize.net
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They consistently run and process monthly credit card payments. I like that you can manually set up a subscription if needed. Review collected by and hosted on G2.com.
It is very hard to find a transaction - it is too case senstive. Review collected by and hosted on G2.com.
The most helpful featue of Authorize.net is the ability to solve any issues a customer is currently having when looking up their order or if they had an issue with payment. Review collected by and hosted on G2.com.
The only downside I would say would be not being able to refund customers after a certain period of time. Review collected by and hosted on G2.com.
Authorize.net syncs very well with our Wordpress and Woocommerce website allowing us to process credit card transactions in a simple and easy manor. Review collected by and hosted on G2.com.
Not much to complain about. Overall it is a decent payment processor and integrates well with our website. Review collected by and hosted on G2.com.
Adaptable to our business needs. With Covid, mail delivery became unreliable for submitting entries into competitions. We setup Authorize.net to allow online entries to be processed for trial entries. One of our recent trials filled in 2.5 hours of opening by using Authorize.net to process trial entries. In the event of a withdrawal from a trial, the trial secretary can process a refund directly, instead of having to get a refund check requested". Have received hundreds of positive comments using Authorize.net.program works well with our trial secretary programs by sport. Review collected by and hosted on G2.com.
Unlike some programs, if you enter information incorrectly, the system does not highlight the error so that it can be corrected before submission. Once it is submitted, the trial secretary has to cleanup the error. Review collected by and hosted on G2.com.
1. API documentation for integrating with our product was vey easy.
2. Credit & Debit Payments are settled the very next day whereas few Internatinoal PGs take upto 3-7 days.
3. It's fraud prevention feature is top-notch & it really does the job of identifying fradulent payments instantly.
4. Customer Support is good, can be improved. Review collected by and hosted on G2.com.
1. Pricing is very high compared to other PGs & there's no free trial available. It's starting price itself if $ 25.
2. In the initial days, the transactions decline rate was high though it was a plain transaction & the card holder is genuine.
3. The reports shared showed inaccurate data & the transactional fees for was different. Review collected by and hosted on G2.com.
I find that the authorize.net is user friendly and ease to seach for transactions. The daily balancing is also simple as I can run an end of day report. Authorize.net also integrates well with our credit card processor. Review collected by and hosted on G2.com.
I do not like the implementation of the multi-factor identification. Our website receives multiple orders per day and if we are logged out due to inactivity, an emailed PIN is required to re-log on. This is a new feature and I would prefer that the website remember my IP address for at least 30 days before reauthorizing. Review collected by and hosted on G2.com.
Authorize.net allows my firm to efficiently process credit card transactions. Processed transactions are typically deposited into our bank account on the next business day. They have a few different pricing structures to best fit your needs. All of their pricing plans include no setup fee and the transaction prices are very reasonable. Review collected by and hosted on G2.com.
I have no come across any downsized in using Authorize.net. I've been using them many years now without issue. I've even changed bank accounts and their customer service team easily added it to my account. Review collected by and hosted on G2.com.
I like how easy to navigate the site is. It was compatiable with Pandadoc, our invoicing software and made it easy to accept payments. I like the email notifications of payments. It helps with knowing when to run reports. Our company takes large payments via credit card and it helps to ensure that the payment went through with a notification.
Customer support is always avaliable and supper helpful. The integration process was super simple and easy. The rep on the phone walked me through set up and making sure we fillout compliancy forms online. Review collected by and hosted on G2.com.
The only thing i would like inmprovment on is the website, it is easy to navigate but it is a bit dated. Other than that I am happy. Review collected by and hosted on G2.com.
So far, I have no complaints about Authorize.net's services. I am using their services as part of my bank's offering. I find their merchant interface easy to use, although I would like to have more editing options when creating invoices and the ability to mark invoices as paid if a customer decides to use a different payment method. I haven't had any significant issues and when I had needed to contact customer support they have addressed my concerns appropriately. Review collected by and hosted on G2.com.
The two-factor authentication is something I would love for them to make easier, having to get a pin by email every single time you need to login is annoying, I would rather have the account in my authenticator app and enter that pin instead. Review collected by and hosted on G2.com.
