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The customer service rep was quick in responding to our questions and very helpful. Also liked the Auctria feature to extend bidding on some items. Review collected by and hosted on G2.com.
The user interface of the website design pages was not as intuitive as I would've have liked or expected. Some elements could not easily be customized. Review collected by and hosted on G2.com.
110 out of 111 Total Reviews for Auctria
Overall Review Sentiment for Auctria
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Straightforward interface--I feel like I was able to learn Auctria fairly quickly on my own Review collected by and hosted on G2.com.
A few times during our event Auctria stopped processing credit cards, which caused a slowdown in the flow of the line. We don't think this was an internet issue, since we were still able to check people in and out. Required a restart, so that was frustrating in the moment but solveable Review collected by and hosted on G2.com.
This was so easy to use and I loved all the different options available to allow us to make an auction website that was specific to our needs.
The website was very user friendly and did not take long to set up. I would definitely use this in the future for any other events that would need an online auction. Review collected by and hosted on G2.com.
I wouldn't really say there was anything that I disliked! I didn't run into any issues or complications, I am very happy with this website! Review collected by and hosted on G2.com.
We have used Auctria since 2016 - it continues to be the best way we've found to organize donors, bidders, and auction items for our small church's annual auction. In 2021, we had an all-online auction, and began to use the online auction tools on Auctria to great effect. People had so much fun using it that we have incorporated the online auction each year since. It's easy to set up, and saves our auction team a huge amount of work setting up a silent auction in person on the night of our live auction. Our auction night includes an online auction during the week prior to the night, a mini-silent auction in person, a gift card pull, sign-up parties, and a live auction. Auctria makes it easy to add all of these different items and categorize them in a way that makes sense. The registered credit card option finally eliminated the terrible checkout line overload at the end of the evening, which was a problem we'd tried to eliminate for years. Each year we find new ways that Auctria can help us streamline our efforts. Additionally, customer service at Auctria is stellar. There is an in-program chat, and they also have webinars focussed on various topics. Auctria is truly a boon to us and at this point we couldn't imagine holding an auction without it. Review collected by and hosted on G2.com.
It is sometimes difficult to search for a help topic, although recently this has become easier, and you can always ask a question in chat if you get stuck. Review collected by and hosted on G2.com.
Auctria is a super simple program to use from start to finish. From creating an event website to checking guests in day-of, these simple things can be done with a couple clicks of a button. Their support staff is also super helpful and speedy to respond. It was my first year creating an auction website and any question that I had was answered in minutes.
As a single person setting up our event for the organization, Auctria was super easy to work with! Review collected by and hosted on G2.com.
Sometimes I would have a hard time with gathering people's information especially when it came to corporate sponsors. This was more on me than Auctria, but better options for required sections of forms would be great. Some of my patrons were also confused by the functions of auctria. Review collected by and hosted on G2.com.
We use Auctria for our employee holiday bonus program, makes everything streamline and easy to follow. Review collected by and hosted on G2.com.
Everything is great, no dislikes with Auctria Review collected by and hosted on G2.com.
I like the helpfulness of the staff. They are so patient and talented. Auctria has helped both of my Clubs fundraiser income grow. People enjoy the ease of use. They give the biggest bang for your buck.The program is very user friendly. Review collected by and hosted on G2.com.
It takes time to enter items and pictures if you want the professional look.I suggest to get in items as soon as possible. Review collected by and hosted on G2.com.
I like how easy was to use from a user or somoene that attended the event. The product was easy to review and was easy to manage on the back end with updating items, bidders, etc Review collected by and hosted on G2.com.
There is nothing that I don't like about this product. Review collected by and hosted on G2.com.
We have really enjoyed using the Auctria website for our non-profit auctions. The site is extremely easy to use and very robust. Would highly recommend to everyone Review collected by and hosted on G2.com.
It can be daunting and I wish there were some easier ways to "undo" something. Review collected by and hosted on G2.com.
Keeps us organized, easy to use, makes recording of silent and live auctions easy. Quick check out. Ability to contact past guests! Review collected by and hosted on G2.com.
We only use it once every 2 years... There's a learning curve to remember how to navigate. Review collected by and hosted on G2.com.
Auctria is quite easy to use, and their customer service is extremely helpful and responsive. My non-profit organization has used Auctria now for two online auctions and two Giving Tuesday campaigns; the interface is easy and attractive for users, and it's easy to generate reports. Review collected by and hosted on G2.com.
Some of the backend setup isn't always intuitive. As an admin, you need to triple check that the settings for different aspects of the auction (ie, items for bidding and for-sale items) are aligned. Review collected by and hosted on G2.com.
