Assembled Features
What are the features of Assembled?
Workforce Management Platform Features
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Workforce Analytics
- Self-Service Capabilities
Platform Basics
- Reporting
- Dashboard
- Performance
Platform Content
- Automation
Platform Additional Functionality
- Integrations
- Forecasting
- Task Management
- Portal
Technology Glossary Features
View definitions of the features and discover new technology terms.
Assembled Categories on G2
Filter for Features
Platform
Customization | Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. 35 reviewers of Assembled have provided feedback on this feature. | 85% (Based on 35 reviews) | |
Integration APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 33 Assembled reviews. | 87% (Based on 33 reviews) | |
Internationalization | As reported in 26 Assembled reviews. Enables users to view and transact business with the same content in multiple languages and currencies. | 90% (Based on 26 reviews) | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 35 reviewers of Assembled have provided feedback on this feature. | 94% (Based on 35 reviews) | |
Performance | Based on 35 Assembled reviews. Is consistently available (uptime) and allows users to complete tasks reliably. | 92% (Based on 35 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. 30 reviewers of Assembled have provided feedback on this feature. | 78% (Based on 30 reviews) | |
Reporting | Provides analytics tools that reveal important business metrics and track progress. 34 reviewers of Assembled have provided feedback on this feature. | 89% (Based on 34 reviews) | |
Dashboards | Has a centralized dashboard for users to interact with. This feature was mentioned in 34 Assembled reviews. | 93% (Based on 34 reviews) | |
Conversation Editor | Allows business to edit conversations to meet the unique needs of one's business. | Not enough data | |
Integration | Gives users the ability to update systems, like CRM, based on conversations. | Not enough data | |
Human-In-The-Loop | Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. | Not enough data |
Workforce Management Platform Features
Labor Forecasting | See feature definition | As reported in 42 Assembled reviews. Predict the number and types of employees necessary to meet anticipated demand to control labor costs. | 91% (Based on 42 reviews) |
Shift Scheduling | See feature definition | Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. This feature was mentioned in 45 Assembled reviews. | 93% (Based on 45 reviews) |
Time & Attendance Tracking | As reported in 43 Assembled reviews. Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. | 90% (Based on 43 reviews) | |
Absence & Leave Management | As reported in 43 Assembled reviews. Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. | 86% (Based on 43 reviews) | |
Skills Management | As reported in 38 Assembled reviews. Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. | 82% (Based on 38 reviews) | |
Succession Planning | Identify high performing employees with potential to be promoted with minimal development. 36 reviewers of Assembled have provided feedback on this feature. | 87% (Based on 36 reviews) | |
Workforce Analytics | Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. 40 reviewers of Assembled have provided feedback on this feature. | 92% (Based on 40 reviews) | |
Self-Service Capabilities | Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. 41 reviewers of Assembled have provided feedback on this feature. | 89% (Based on 41 reviews) | |
Mobile Shift Scheduling | As reported in 31 Assembled reviews. Managers and employees can create or claim available work shifts and receive notifications on their mobile device. | 72% (Based on 31 reviews) | |
Team Communication | Based on 36 Assembled reviews. Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. | 85% (Based on 36 reviews) |
Platform Basics
Reporting | Provides analytics tools that reveal important business metrics and track progress. This feature was mentioned in 55 Assembled reviews. | 87% (Based on 55 reviews) | |
Dashboard | As reported in 57 Assembled reviews. Has a centralized dashboard for users to interact with. | 89% (Based on 57 reviews) | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. This feature was mentioned in 54 Assembled reviews. | 93% (Based on 54 reviews) |
Platform Content
Automation | As reported in 51 Assembled reviews. Automates some or all operation related tasks. | 84% (Based on 51 reviews) | |
File Sharing | Provides robust sharing options for communication with both internal and external stakeholders. This feature was mentioned in 32 Assembled reviews. | 82% (Based on 32 reviews) | |
Content Library | As reported in 34 Assembled reviews. Provides users with a pre-built library of useable content. | 82% (Based on 34 reviews) |
Platform Additional Functionality
Integrations | As reported in 52 Assembled reviews. Integrates with business solutions such as payroll, workforce management, POS systems, etc. | 89% (Based on 52 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. 36 reviewers of Assembled have provided feedback on this feature. | 83% (Based on 36 reviews) | |
Forecasting | As reported in 49 Assembled reviews. Forecasts scheduling needs based on important KPIs. | 89% (Based on 49 reviews) | |
Task Management | Provides task prioritization and management abilities. This feature was mentioned in 47 Assembled reviews. | 91% (Based on 47 reviews) | |
Portal | As reported in 40 Assembled reviews. Contains a portal to facilitate third-party or client application access. | 89% (Based on 40 reviews) |
Responses
Personalization | Provides personalized responses to interlocator based on segmentation or past responses. | Not enough data | |
Route To Human | Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. | Not enough data | |
Natural Language Understanding (NLU) | Can have a natural, human-like conversation with an interlocator. | Not enough data |
Workforce Management
Agent Availability | Based on 23 Assembled reviews and verified by the G2 Product R&D team. Offers complete visibility into agent availability to efficiently create and manage schedules. | 88% (Based on 23 reviews) | |
Skills Management | Based on 20 Assembled reviews and verified by the G2 Product R&D team. Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. | 84% (Based on 20 reviews) | |
Shift Scheduling | Based on 24 Assembled reviews and verified by the G2 Product R&D team. Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. | 90% (Based on 24 reviews) | |
Agent Self-Service | Based on 20 Assembled reviews and verified by the G2 Product R&D team. Allows agents to set their own preferences, request time off, and trade shifts. | 88% (Based on 20 reviews) | |
Mobile Access | Allows users to access the software using mobile devices. | Not enough data |
Administration
Automation | Based on 23 Assembled reviews and verified by the G2 Product R&D team. Automates some or all operation related tasks | 80% (Based on 23 reviews) | |
Performance Analysis | Based on 21 Assembled reviews and verified by the G2 Product R&D team. Monitors call volume and quality to evaluate agent performance. | 86% (Based on 21 reviews) | |
Dashboards | Based on 23 Assembled reviews and verified by the G2 Product R&D team. Has a centralized dashboard for users to interact with. | 88% (Based on 23 reviews) | |
Forecasting | Based on 23 Assembled reviews and verified by the G2 Product R&D team. Forecasts scheduling needs based on historical data. | 87% (Based on 23 reviews) | |
Intraday Management | Based on 23 Assembled reviews and verified by the G2 Product R&D team. Tracks agent workloads throughout the day and helps supervisors allocate resources as needed. | 92% (Based on 23 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
Automation - AI Agents
Sales Follow-Up | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Customer Interaction Automation | Allows users to automate responses to customer inquiries across various channels. | Not enough data | |
Lead Generation | Allows users to automate the process of generating and qualifying sales leads. | Not enough data | |
Document Processing | Allows users to automate the handling, processing, and management of documents. | Not enough data | |
Feedback Collection | Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. | Not enough data |
Autonomy - AI Agents
Independent Decision Making | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Adaptive Responses | Allows the AI agent to learn from interactions and adapt its responses accordingly. | Not enough data | |
Task Execution | Provides the AI agent the ability to execute tasks without requiring constant user input. | Not enough data | |
Problem Solving | Allows the AI agent to identify and resolve issues without user intervention. | Not enough data |
