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Ascend Reviews & Product Details

Ascend Overview

What is Ascend?

Ascend: Empowering Financial Success Through Touchless AP Automation Ascend is the leading provider of accounts payable automation and touchless processing solutions for enterprises using Workday Financial Management. Our mission is to transform Accounts Payable from a cost center into a strategic asset, empowering businesses to scale their operations without growing headcount. Our solution, ElevateAP, is powered by Ascend's Dynamic Prediction Engine, a unique combination of machine learning and artificial intelligence technologies. This engine enables us to offer touchless invoice processing, reducing manual hours in the AP team and ensuring customers can process most invoices without manual intervention. Ascend's seamless integration with Workday, real-time synchronization, advanced reporting, and enhanced search functionality set us apart in the AP automation market. With 80-90% invoice touchless processing rates, users can focus on strategic growth while benefiting from real-time insights for better decision-making. We are dedicated to customer success, offering more than just OCR technology for Accounts Payable Automation. Our promise is to empower your financial success, driving efficiency, accuracy, and cost savings for your business. Join us and experience the power of touchless AP automation with Ascend. Some of our customers have even surpassed the 90% mark!

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Product Description

Ascend: Empowering Financial Success Through Touchless AP Automation. Ascend is the leading provider of accounts payable automation and touchless processing solutions for enterprises using Workday Financial Management. Our mission is to transform Accounts Payable from a cost center into a strategic asset, empowering businesses to scale their operations without growing headcount.

How do you position yourself against your competitors?

Ascend leads the way with Touchless Processing, achieving 80-90% touchless invoice processing to free your AP team for strategic tasks. Our unique Non-PO Automated Coding further reduces manual intervention and increases accuracy.

The Dynamic Prediction Engine, using AI and machine learning, powers our high touchless processing rates and efficiency. Ascend's Workday Certified Integration ensures real-time synchronization for up-to-date data and insights. Our commitment to Customer Success is reflected in the efficiency, accuracy, and cost savings we deliver to our customers.


Seller Details
Year Founded
2018
HQ Location
Portland, Oregon
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®

Jennifer G.
JG
Overview Provided by:

Recent Ascend Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Ascend Review"
The OCR capability to read and analyze invoices as they come in.
Matthew O.
MO
Matthew O.Small-Business (50 or fewer emp.)
3.5 out of 5
"Good product very efficient."
Reliability and easy to use. The ability to find prior used vendors is helpful also.
RC
ReshamL C.Enterprise (> 1000 emp.)
4.5 out of 5
"An Agile Solution for Accounts Payable Automation"
Ascend Software asserts its presence as a formidable force in the realm of AP automation. What sets Ascend apart is its adroitness in seamlessly co...
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Ascend Media

Ascend Demo - AP Automation Dashboard
Quickly understand your overall capacity, throughput, hours, and cost savings. Everything is in real-time so there is no waiting for batched updates.
Ascend Demo - Invoice Dashboard
Modern, clean user experience with advanced filtering helps your team build efficiency and prioritize better.
Ascend Demo - Invoice Details and Processing
Our fastest and cleanest invoice processing application ever, with live data visualizations from your ERP.
Ascend Demo - Productivity Overview
With supplier insights, you can easily identify opportunities for cost savings and efficiency gains. Stalled invoices overview gives you a real-time view of stalled and past due invoices, as well as the processor working on them and other relevant information.
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59 Ascend Reviews

4.4 out of 5
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59 Ascend Reviews
4.4 out of 5
59 Ascend Reviews
4.4 out of 5

Ascend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for AscendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ascend?

The OCR capability to read and analyze invoices as they come in. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

The time between issuing a ticket for a problem and getting a response Review collected by and hosted on G2.com.

Recommendations to others considering Ascend:

N/A Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

We are solving the issue of having to touch every invoice before getting them into our ERP. We have been able to reduce staff, thus saving the bottom line. Review collected by and hosted on G2.com.

RC
Mrs.
Media Production
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

Ascend Software asserts its presence as a formidable force in the realm of AP automation. What sets Ascend apart is its adroitness in seamlessly communicating with a plethora of ERP systems, an attribute indispensable for enterprises juggling multiple platforms. This efficacious data integration begets streamlined processes, thus fortifying operational efficiency across departments.

Ascend takes the cake when it comes to automation, particularly in the accounts payable domain. The ingenious combination of Optical Character Recognition (OCR) and machine learning empowers Ascend in extracting invoice data with remarkable precision. This obviates the burden of manual data entry, catapulting the processing speed to new heights.

For burgeoning enterprises, Ascend is a dream come true owing to its emphasis on scalability and adaptability. Its dexterity in fine-tuning workflows and operations to resonate with a company's unique demands renders it indispensable for evolving businesses.

Furthermore, Ascend stands tall in safeguarding data integrity and ensuring adherence to various regulatory norms. With its comprehensive audit trails, it inspires confidence in its data management prowess, proving to be a godsend for entities that operate under stringent fiscal and data protection regulations. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Ascend is not without its share of chinks in the armor. The initial setup could be perceived as convoluted by those lacking in technical acumen. A more intuitive and streamlined setup process could go a long way in bolstering user satisfaction. Additionally, while functional, the user interface could benefit from a touch of modernization to render it more user-friendly.

Ascend’s technical support, though available, leaves room for improvement in aspects such as promptness of responses and depth of technical know-how. Furthermore, the provision of comprehensive documentation would augment users' understanding and aptitude with the product. It is also noteworthy that Ascend could be resource-intensive at times, which impacts performance, particularly on antiquated hardware. It is anticipated that future updates or ingenious user interventions would address these concerns. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

ElevateAP, Ascend’s crowning jewel, is poised to redefine accounts payable automation. Utilizing Ascend’s Dynamic Prediction Engine, ElevateAP boasts the prowess to pare down manual invoice processing by an astounding 80%, a boon for AP contingents.

Ascend's automation has been instrumental in whittling down the time and labor involved in invoice and payment management, thereby freeing up AP teams to focus on more value-added activities. Moreover, its rigorous data validation and audit trails ensure financial data veracity and compliance, mitigating the risks of non-compliance penalties and enhancing the fidelity of financial reporting.

The cherry on top is Ascend’s malleability in tailoring workflows, which permits operations to be bespoke according to a company’s distinct needs. To sum it up, although Ascend Software has room for refinement, its prowess in terms of integration, automation, and adaptability renders it a compelling option for businesses seeking to modernize and optimize their accounts payable operations. Review collected by and hosted on G2.com.

LW
Manager, Accounts Payable
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

Ascend is incredibly helpful with our needs. I like how it is easy to integrate with our available workflow and allows us to automate invoice processes thus saving much time. During implementation, Ascend's team was very helpful, they helped us through the process thus saving us time. It is very easy to manage invoices with Ascend and see the status using the dashboard. Ascend has simplified our workflow and made it much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

The cost might not be suitable for all businesses since smaller businesses may find it too expensive. Another issue is the application loading slow which consume more time. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

With Ascend, it is very easy and fast to track and plan payment obligations. It has a real-time monitoring function that allows us to monitor the progress of invoices as they move through the payment process. Additionally, Ascend is fantastic and so are their technical support team. Review collected by and hosted on G2.com.

KM
Accounts Manager
Mechanical or Industrial Engineering
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ascend?

This platform has got a real time monitoring feature which allows us to monitor the process and progress of invoices as they go through every step of approvals and payments. This makes our work easier to track and know the status of each and every single invoice and also the transparency throughout the accounts payable process. Through this application,and in the recent past, our invoices are more read than ever before. Though it's features, the product has got the capability to provide reasonable real-time visibility for our AP process,it easier now to manage invoices and payments to our clients accurately and right on time. It's very simple and easy to use,extract information and share with buyers, vendors and suppliers. It gives the ability to add names to the invoice files when it's not in the system. This makes it easier for viewing and knowing the status of each invoices. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Nothing so far from this application. All the small challenges we had when implementing it were solved and handled by the able supporting team. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

It eliminated our old way of accounting processes. Everything is now handled electronically. ElevateAP has streamlined increased the efficiency of invoice processing. Review collected by and hosted on G2.com.

BJ
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

The capacity to automate the processing of invoices. Ascend Software can automatically capture, route, and process invoices for approval and payment. I can save a ton of time and work this way. The sophisticated fraud prevention and detection tools. I can identify and prevent fraud using several capabilities provided by Ascend Software, including supplier risk score and the detection of duplicate invoices. I can rest easy knowing that my business is secure from fraud. The capacities for reporting and analytics. I can track my AP process and find areas for improvement with the help of the various reports and analytics that Ascend Software offers. This enables me to make wiser choices regarding my AP procedure. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Cost: Compared to some other AP automation options, Ascend Software is more expensive. It's crucial to remember that Ascend Software provides a wide range of features and capabilities, which may make the higher price tag acceptable to some firms.

User interface: Some users have criticized Ascend Software's user interface for being clumsy and challenging to use. But Ascend Software has recently made some changes to the user interface, and it is now widely thought to be more user-friendly than it was before. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

To programmatically process invoices. Invoices are automatically received, routed, and processed for approval and payment using Ascend Software. I can save a tonne of time and work this way. To find and stop fraud. I can identify and prevent fraud using several capabilities provided by Ascend Software, including supplier risk score and the detection of duplicate invoices. I can rest easy knowing that my business is secure from fraud. To monitor my AP procedure and find room for improvement. I can track my AP process and find areas for improvement with the help of the various reports and analytics that Ascend Software offers. This enables me to make wiser choices regarding my AP procedure. Review collected by and hosted on G2.com.

Anastasia B.
AB
Head of People & Culture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

Automating the payment and billing processes has facilitated the different payroll payments and payments of commercial agreements with partners and our other services. Its interface helps considerably in this since it provides ease of use and practicality when configuring everything within the platform. In terms of integrations, ElevateAP integrates seamlessly with popular accounting software, including QuickBooks and Xero. This has made it easier for us to transfer data between platforms and prevented data entry errors. In addition, the platform offers robust reporting capabilities, making it easy for us to track key metrics and metrics and generate reports for our stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

We have been using the platform for some time and so far we have not noticed any type of failure or error during its use, its functionality has been ideal and we have been able to take advantage of all the usefulness of each tool. For now we have not seen negative aspects, I hope that over time this will reamin the same. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

ElevateAP has helped us significantly improve our financial operations from an employment perspective. With your automated processes, we can process invoices and payments faster, reducing the risk of errors and late fees. Insights from the platform have also helped us make better financial decisions, improving our cash flow and forecast accuracy. Overall, I recommend ElevateAP for any organization looking to improve its accounts payable process. Review collected by and hosted on G2.com.

Bhavya G.
BG
Application Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

I like everything of this platform that it offers in this category. Using the OCR feature easy for me to automate invoicing. It reduce human error and resource power. Platform is very secure, fast and robust. Saves lots of time and money as well. It is very easy to setup and integrate. Anyone can use this wonderful platform without any required training. Customer support always available to help you. My experience is really good. Thanks ElevateAP for giving this wonderful platform. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

I don't have any negative issue. Platform is really very helpful for me. No doubt works well in every scenario. Recommended tool for all types of organisation. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

Really helpful for me to automating invoicing using the OCR feature. Tool works very efficiently reduce human erros and saves time as well. Pricing is also very reasonable anyone can afford. Customer support always available 24*7 anytime we can connect and resolve issue without any hassle. Review collected by and hosted on G2.com.

RA
Account Manager/Accounts Payable Specialist
Hospitality
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

What i love best about ElevateAP is the fact that it saves us much time and it reduces risk of human errors which may be associated with entering invoices manually. The OCR works pretty well and smoothly and reduces the number of of errors. Since the first day, ElevateAP's team has provided us with excellent support from implementation, testing, design and so forth. We have been able to continue expanding the systems use and functionality throughout the company. So far so good and nothing to complain about. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

ElevateAP provides very easy and simple to learn and understand features that works perfectly and smoothly for our organization. It is a brilliant and incredible platform and it's flawless. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

ElevateAP provides the best way to automate the accounts payable processes and it works pretty well and smoothly. The automatic approval of invoices has really worked very well and i love how it provides fantastic management of these thus saving much time and keeping data up to date automatically. I like its simplicity and flexibility when it comes to use of this amazing platform. Great customer service, very responsive, always available and helpful. Review collected by and hosted on G2.com.

PM
Specialist Accounts Payable
Retail
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ascend?

It has a well orchestrated dashboard and a very straightforward user interface which makes it super easy to use and navigate through and access.

It does offer the best customer support team that offers professional support.

It has transformed the way we manage our accounts payable processes.

The panel provides real-time updates on the status of invoices, payments approval and many more.

I love how it offers the ability to create workflows customized to adapt to our needs. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

So far so good, I have not yet encountered any issues that made it difficult for us to carry out our regular responsibilities. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

It is an incredible and robust platform for accounts payable automation, invoice management and ORC.

It is a brilliant and incredible platform and their customer service and technical support team is readily available anytime you need help.

Our invoices are being read more thoroughly than ever before.

It's an incredible and robust tool for invoice processing. Review collected by and hosted on G2.com.

Matthew O.
MO
Director of Business Development
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ascend?

Reliability and easy to use. The ability to find prior used vendors is helpful also. Review collected by and hosted on G2.com.

What do you dislike about Ascend?

Entering new endors is too time consuming. Review collected by and hosted on G2.com.

What problems is Ascend solving and how is that benefiting you?

Streamlines our ability to connect with vendors and forward the correct doucmentation needed in a efficient manner. Review collected by and hosted on G2.com.