Arena.im Reviews & Product Details

Chat was very easy to be used. The layout was also nice. Q&A and poll were easy to be used. Loved how we can give emoticons for each chat message too. Plus point for being able to use GIFs! Review collected by and hosted on G2.com.

The icon of the Q&A and Poll was slightly too small to be seen. Hence, Q&A and Poll could be easily missed by participants. Had to disable GIFs as they took some time to show up. We did not want to lag the entire chat box.

The navigation pages for admins were not easy to be navigated. We had to keep clicking about to get to the right page.

We did not like it that we had to sign up/sign in to use the Q&A function. We'd prefer it to just type in our name. It would also be great if it came with: Name, Organization/Company, Title, etc as options to put before asking a question. Review collected by and hosted on G2.com.

I am using the Content Wall feature offered by arena.im, which is one of several key services their platform provides to help drive traffic. What is surprising is that just with this one feature, it has helped drive increased traffic to our website with favorable comments from our members. Most customers will certainly make use of their Live Chat and Live Blogging features. Still, we had a particular need to serve up real-time traffic from 42 content contributors and our members love being able to visit a single page to see all the latest videos that are updated in REAL-TIME. In the future, we are considering adding Live Chat functionality as well, but we are still evaluating how best to implement it. I've compared arena.im with other chat widget sites out there and find the one offered by arena.im to be superior based on my test runs. In fact, I discovered arena.im for their chat feature, but ending up going with their Content Wall once I found out about it and it's been a wonderful addition. Anyone looking to aggregate video content for a site should give this tool serious consideration. Review collected by and hosted on G2.com.

I'm very satisfied with their service. Their customer support has always been responsive, and any issues that have arisen were resolved in short order. My one suggestion for their content wall embed service is to limit their branding. There are two links visible on the left and right of the page footer area. I'd rather see just one branding mention listed or an option to white-label and hide it completely as part of a premium service. Also, having a search feature on the video content wall would also be a welcome option.

But again, these are small suggestions for improvement, and overall I'm very satisfied with their service. Review collected by and hosted on G2.com.

Their chat software is useful for our organization as we host several online platforms for events. It is very easy to set up and implement across multiple sites. Their support is also very prompt. Review collected by and hosted on G2.com.

Sometimes their social media connections for the content wall have issues but hasn't been enough to cause concern. Support is usually very responsive in assisting with issues. Review collected by and hosted on G2.com.

Arena has multiple solutions for various applications. I like how I can control all of these solutions from a central hub. Review collected by and hosted on G2.com.

The marketing isn't specific enough to my industry. When I found Arena, I had to tour the product to see if it would work for me. Review collected by and hosted on G2.com.

Ease of embedding, range of analytics and data visualization for managing viewer relations and profiling engagement. Review collected by and hosted on G2.com.

Even though Arena is free for personal websites and low-traffic blogs, embedding into a WordPress site requires a the Arena plugin. But for plugin installation, the WordPress business plan is required, so not ideal for personal blogs. Review collected by and hosted on G2.com.

Arena.im's simple and easy interface makes it a dream to use. But don't let the simplicity fool you. Under the "hood" lie plenty of customization options to make the website feeds as detailed and unique as you require. When you do get stuck, support is quick the help out. Review collected by and hosted on G2.com.

The only dislike is the 1000 impressions limit with the entry-level package. The price jump to the paid subscription can deter small websites from just starting up. Review collected by and hosted on G2.com.

I like how easy it is to set up and the nice interface it has. I used it for hosting a webinar and being able to talk with my viewers. I also appreciate the easytools to add links and buttons. Review collected by and hosted on G2.com.

Nothing really. It's a simple to use tool that is very helpful for running your own webinar on your website and having a chat feature. It's one of the best I've tried. Review collected by and hosted on G2.com.

I love that I can integrate my socials on our website. There are various ways to display social media posts, and that is super convenient Review collected by and hosted on G2.com.

The packages are somewhat pricey. I think they could be more affordable. Review collected by and hosted on G2.com.

The tool has a really Intuitive UX, the constant development of new features, is easy-to-use, good documentation, good support, and easy to implement on the website side. Review collected by and hosted on G2.com.

Maybe the tool can expand with some Experimentations areas that enable the team to run A/B tests over chatbot messages and also some wizards to set up the install of the tool Review collected by and hosted on G2.com.

I'm a webdesigner and tried some platforms and didn't found one like Arena. Push messages and easy integrations are great resources that I was looking for. Thank you! Review collected by and hosted on G2.com.

I found you are GDPR and US compliance laws adapted, but I would like to see what you do about the Brazilian law project. Review collected by and hosted on G2.com.