Arcserve UDP Pros and Cons

Deduplication / virtual standby / instant VM

Some customers like to use virtual standby and replication to another data store. Many customers have multiple locations with data storage. The customers then replicate their backups over the WAN line. Review collected by and hosted on G2.com.

Activation / licensing after or during the installation is bad. Online or offline activation? An upgrade from an old version to a newer version usually leads to activation problems. The activation must be carried out several times offline / online. If none of this works, support has to be contacted. The german support could be a little better. I reported a lot of problems with customers where support should contact the customer directly. I was repeatedly contacted for questions. Most of the time I am no longer with the customer and cannot answer the questions. If the support had asked the customer directly, the questions would be answered immediately. Review collected by and hosted on G2.com.

-easy Management console Overview

-many Features of doing backups from different type of Services

-easy recovery scenarios possible

-deduplication and compression works nice

-BMR scenarios worked best for me

-support hotline helps you in every situation (now in language German, but English is also no problem)

-you get regularly updates and service for the product

-the arcserve exchange granular restore tool is very helpful to extract some mails or things like that out of a mailbox

-the possibility of doing a backup replication to another RPS

-the RPS jumpstart feature

-arcserve backup software to do a tape backup (very helpful in the age of encryption trojans)

-the arcserve appliances with Sophos

-the GUI is arranged sensibly and logically

-the virtual standby feature is useful for customers who don't use a cluster infrastructure (here you can easily switch on the backup VM of a productive machine)

-also the instant VM feature is nice to have because sometimes you need to know whether the backup works or not Review collected by and hosted on G2.com.

- The licensing method is complicated and error-prone

- The GUI is not supported and functional with every browser

- The knowledge base on the internet could be more filled with useful articles

- You cannot change the block size of an existing RPS (for example, when you want to speed up the tape backup)

- When you backup a VM and create a virtual standby VM, the name of the VHDX file is named very senselessly - that is a problem when this VM goes into production Review collected by and hosted on G2.com.

Simplistic and intuitive backups for all Review collected by and hosted on G2.com.

The interface takes some getting used to Review collected by and hosted on G2.com.

Arcserve UDP Applinace offers our customers complete protection with ransomware protection, backup and restore of Windows and LINUX systems wherever they are hosted, SLA testing, standby functions for physics and VMs and, in conjunction with Arcserve CA, HA functionality. Review collected by and hosted on G2.com.

Everything is ok so far, the support in India could be improved Review collected by and hosted on G2.com.

The best product from arcserve ist the Backup Appliance with Sophos Securtiy, when you want a backup in house.

On the other hand you can use the backup to aws cloud an go with time. Review collected by and hosted on G2.com.

I dislike arcserves reputation on old IT admins who knows arcserve from the 90s.

The second point is the integration from arcserve to network monitoring software like PRTG Network Monitoring.

So whe have wirte a powershell script to integrate arcserve UDP to PRTG Network Protection, but this works semi-well. Other backup software products as Veeam One have a fully integration to PRTG Network Protection. So why not have arcserve this too? Review collected by and hosted on G2.com.

We use the product for data backup for most of our customers. Relatively simple handling, reliability and uncomplicated and quick access to support are important for us as a service provider and our customers. Deduplication saves large amounts of data storage, in practice savings of between 60% and 80% are feasible. The product is available free of charge for 30 days without any restrictions. This is of great help for test purposes, migrations or even for temporary data backup. Review collected by and hosted on G2.com.

We have had issues with product activation in the past but these have been resolved. Review collected by and hosted on G2.com.

When we were looking for a suitable backup product and didn't want to go straight back to the market leaders, we tested 6 products. Only UDP saved a complete LAB in the first test and then completely recovered it. All other products failed the first time because of drivers, libraries and the 40G backup backbone.

We back up every 15 min. into a storage server, this every 60 minutes into a fire protection storage server and then to backblaze at the weekend. Review collected by and hosted on G2.com.

the UI react slow an looks "oldschool" my personal feelling BUT if you need it remotely its the best way to do it "oldschool" because its fast over thin lines Review collected by and hosted on G2.com.

very informative and helpful for using the software, highly recommend for anyone who would like to just learn more about what's possible. I really liked the labs to get hands-on with the software and the easy to follow the guide provided Review collected by and hosted on G2.com.

Bootcamp was great, the presenters are very knowledgable so nothing to show as a dislike Review collected by and hosted on G2.com.

The GUI is really intuitive and easy to follow the flow of the console to create backup plans and ensure data integrity. Review collected by and hosted on G2.com.

sometimes there is more than one way to restore a file and there are vastly different results and speed of restore. Review collected by and hosted on G2.com.

- price models - per user, per TB

- variety of the backup options Review collected by and hosted on G2.com.

- Interface!!! why one needs so many new windows, right clicks, etc

- the almost 2weeks outage when UDP was not accessible!!! (a month or so ago) Review collected by and hosted on G2.com.