Arcoro Reviews (171)

Reviews

Arcoro Reviews (171)

4.0
172 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and accurate time tracking, which simplifies payroll processes and enhances accountability among employees. The integration with accounting systems is also highlighted as a significant benefit, allowing for efficient management of labor costs. However, some users note that the reporting features could be more customizable to better meet their needs.

Pros & Cons

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Jessica M.
JM
Jessica M.
Staff Accountant
Small-Business (50 or fewer emp.)
"Not my favorite time app."
2.5/5
What do you like best about Arcoro?

The ability for sub job categories was good for our needs. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Import into our software Computer Ease was not always accurate. Review collected by and hosted on G2.com.

Isaac H.
IH
Isaac H.
Small-Business (50 or fewer emp.)
"Bad Business Practices"
0/5
What do you like best about Arcoro?

Never had the chance to use the software. Will explain in full review. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I signed up for Exaktime because Sage100 Contractor's time keeping app wasn't working on Android. The next day after signing the contract, Sage released their update. Exaktime had not provided any services, or even contacted me in any way for implementation of services, but when I asked to be refunded they refused even a partial refund.

I realize I signed a contract, but if you don't provide any services, and your client no longer needs your services, you don't charge them $2k. I would *never* do that to a client. If I ever need timekeeping service in the future, I will now never consider them. If they had given me a refund I would definitely have considered them, as they would have proven to me that they are a partner, acting in good faith.

I spent several phone calls with people telling me that they would "try" to get me a refund, and never heard back. Their product may be fine, but I will never know, because their business practices are terrible. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Thank you for sharing your feedback. We apologize for the inconvenience. We understand your frustration with the timing of Sage's update. We strive to provide excellent customer service and we apologize if we fell short in this instance.

We would like to address your concerns and find a resolution for you. Please provide us with your contact information, and we will have a member of our team reach out to you directly to discuss.

We appreciate your understanding and hope to have the opportunity to make things right. ExakTime strives to provide industry-leading support to the construction industry, and we apologize that this was not the experience you received.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"HR"
5/5
What do you like best about Arcoro?

I love all the reports you can pull. Clocking In and out of jobs are made extremely easy for everyone. I also really like you can set a location clock in within your job. Its been a game changers for our company. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I really only have one things, I wish there was a print all button when printing time cards. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

We're thrilled to hear that you love the reports and find clocking in and out of jobs easy with ExakTime! Great feedback about the print-all button - we'll pass this along to the Product Team and see if we can get it on the map for future updates!

LJ
Lucy J.
Mid-Market (51-1000 emp.)
"Great Data Collection, Candidate & New Hire Processing"
5/5
What do you like best about Arcoro?

We appreciate the ease of recruiting and applicant tracking. The onboarding is also great with ease of adding required documents to the portal and a easy to navigate site for new hires that aren't always tech savy. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

Some areas don't seem to be editable so that we can customize our statements. I have explained and have had our sales representative view my screen so he can coordinate with the support team so actually this is a good thing. :-) Review collected by and hosted on G2.com.

CW
Cheryl W.
Small-Business (50 or fewer emp.)
"Arcoro Review"
5/5
What do you like best about Arcoro?

We love the ExakTime employee check-in and associated job type, the ability to verify health via the sign-in portal questions, and employee check-out on site ability. The support system is thorough and effective, as well as readily available. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

The fact that employees do not always remember to sign out at the end of the day. Review collected by and hosted on G2.com.

KJ
Kaitlynn J.
Small-Business (50 or fewer emp.)
"If time is money, why are you wasting it?"
5/5
What do you like best about Arcoro?

Exaktime has helped with invoicing, improving paperwork flow, and freeing up valuable time usually allocated to record keeping. We've been using ExakTime for about 9 years, and we will never go back to paper timecards. Other companies have options, but nothing nearly as simple and easy to use as ExakTime Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

ExakTime can be a bit frustrating at times when trying to put in new addresses for GEO location, but I mean.. who wouldn't? I've used other platforms, but none can top ExakTime. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Hi Kaitlynn,

Thank you so much for your feedback! And the title - what a great question! We could not be happier to learn we have saved you both time and money!

Thanks for your feedback on geo locations; I will pass it along to our product team :)

I am going to link Training Central below; this is where you can access videos of new product training (and feature updates) along with best practices!

Thanks again for trusting us with your time-tracking needs for the last 9 years!

Meg Zolnierowicz

See how Arcoro improved
Paul S.
PS
Paul S.
President
Small-Business (50 or fewer emp.)
"Exaktime makes it easy"
5/5
What do you like best about Arcoro?

Our small construction company depends on Exaktime to log our employee time, assist in billing and ensure our team is on the job when they say they are. We can see our team locations real time, are alerted when they assign time outside of their geo-fence and save time on data entry by syncing with our Quickbooks payroll. Customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

We really haven't experienced much in the way of of dislikes for ExakTime. Can't think of anything at the moment. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Hi Paul,

Thanks for taking the time to share your review! Making it easy has been our goal since day 1, so we love to hear when we hit the mark! Also happy to hear your team has saved time on data entry through our sync with Quickbooks.

In case you haven't received this, I included a link to Training Central; this is a free training video library for training on new product offerings and best practices :)

Thanks for trusting us with your time-tracking needs!

Meg Zolnierowicz

See how Arcoro improved
Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Used to work well - now it's a laggy, buggy system"
1/5
What do you like best about Arcoro?

I like that employess can clock in/out with their phone, select the locaiton, and cost code. It also like that it takes a photo of said employee and includes the GeoLocation, and distance from. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

I started using this program 4 years ago, and it worked well. I manage much of the time for the a company of 150 employees. Now? The system has become extremely buggy, and gets worse as time goes on. Arcoro (new? parent co) has nothing but issues. We have their AccountLinx service and it is the worst... stopped working a few weeks ago on some computers. Exaktime lags, especially during high-impact times, such as everone clocking it at same time, as if ExakTime doesn't ahve enough server bandwitdh for the increased traffic. I have recommended our company find a new service. Review collected by and hosted on G2.com.

Response from Megan Zolnierowicz of Arcoro

Hi there,

Thanks for being a customer for the past four years. We appreciate you trusting us with your time-tracking needs and are happy to hear that the GeoFence and photo ID capture are helping keep employee hours accurate.

Would you be open to connecting and walking me through some of the issues you outlined around the system being buggy? We'd really appreciate the chance to fix it.

You can shoot me an email at megan.zolnierowicz@arcoro.com if you're open to it.

Hope to connect soon!

Meg Zolnierowicz

LG
Lizeth G.
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about Arcoro?

It is very easy to use for our workers out on the field. The Geofence is also something that we enjoy using to make sure employees are clocking in in correct locations. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

There is no option to add Weekly Salary to certain employees and overtime in not calculated in Estimated Payroll Cost. Review collected by and hosted on G2.com.

PG
Paul G.
Borough Manager
Small-Business (50 or fewer emp.)
"Arcoro was attractive because of cost and features available"
5/5
What do you like best about Arcoro?

Being able to break down each employe by cost code. This beneficial for training purposes and budgeting. Review collected by and hosted on G2.com.

What do you dislike about Arcoro?

In our situation I'm not concerned about tracking their movements because we are such a small community. So I would say Mapview is the least used portion. Review collected by and hosted on G2.com.