# ArcGIS Citizen Problem Reporter Reviews
**Vendor:** Esri  
**Category:** [Citizen Request Software](https://www.g2.com/categories/citizen-request-software)
## About ArcGIS Citizen Problem Reporter
Citizen Problem Reporter is a configuration of the Crowdsource Reporter application that allows the general public to submit non-emergency problems (for example, blight, graffiti, trash, pothole, and flooding) in their community from a smartphone, tablet, and desktop computer.






- [View ArcGIS Citizen Problem Reporter pricing details and edition comparison](https://www.g2.com/products/arcgis-citizen-problem-reporter/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+06%3A52%3A21+-0500&secure%5Bsession_id%5D=4c947ca6-b3a7-4a6f-af9d-dbbac76ad274&secure%5Btoken%5D=55b906f72071bf34060c472d194721d06c38a3180ba8f908f8c9401704dce736&format=llm_user)

## ArcGIS Citizen Problem Reporter Features
**Request Management**
- Online Forms
- Assignment
- Ticket Workflow
- Archiving

**Usability**
- Mobile App
- Document Attachment
- GIS Mapping
- Two-Way Communication

**Reporting & Analytics**
- Performance Metrics
- Data Mapping
- Trend Analysis

## Top ArcGIS Citizen Problem Reporter Alternatives
  - [AccessE11](https://www.g2.com/products/accesse11/reviews) - 4.8/5.0 (16 reviews)
  - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - 4.3/5.0 (18 reviews)
  - [MyGov](https://www.g2.com/products/mygov/reviews) - 4.0/5.0 (16 reviews)