Arcade Reviews (181)

Reviews

Arcade Reviews (181)

4.6
181 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Arcade for its ease of use and speed of creation, allowing them to quickly produce professional demos and tutorials without extensive training. The intuitive interface and seamless setup enhance productivity, making it a valuable tool for teams looking to streamline their demo processes. However, some users note that the pricing structure can be a barrier for smaller teams.

Pros & Cons

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Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Effortless Video Creation for My Website"
5/5
What do you like best about Arcade?

It is so easy to create videos for my website. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

They are expanding their AI features, which are all fantastic, but they still have a little bit more room to grow there. Review collected by and hosted on G2.com.

Ehud K.
EK
Ehud K.
Enterprise (> 1000 emp.)
"Effortless Demos and Stellar Support"
5/5
What do you like best about Arcade?

I like Arcade for its ease of use and the speed of innovation it offers. The partnership and support from Arcade colleagues are also hugely appreciated. Setting it up is super easy and getting up to speed takes just minutes. The platform helps reduce the need for setting up calls and efforts around demos, and it reduces the resources needed to share knowledge about our solutions. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The ability to search and sort can be improved, as well as having more options to share and track usage and views. Review collected by and hosted on G2.com.

Barrett S.
BS
Barrett S.
OPERATIONS
Small-Business (50 or fewer emp.)
"Simplified Video Creation with Excellent Support"
5/5
What do you like best about Arcade?

Arcade has been a great tool for creating sales demo videos. It's intuitive enough to use with zero training, which matters when you don't have any in-house design support. I love the range of formats - videos, click-throughs, social assets - and the ability to upload footage for an instant first draft. Setup was easy and support has been responsive when i needed it. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

No dislikes currently. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Customer Service Officer
Small-Business (50 or fewer emp.)
"Great Value, and Reliable Website Demos which we now rely on"
4.5/5
What do you like best about Arcade?

Really easy to get started using, as it just works. We get a good price which was structured for our company. With a bit of tweaking we were able to get demos across our website with our own style, which always work. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

We found sometimes mis-recordings, and wasted recordings hard to manage. Review collected by and hosted on G2.com.

Aaquib M.
AM
Aaquib M.
Mid-Market (51-1000 emp.)
"Intuitive Tool for Effective Client Training"
5/5
What do you like best about Arcade?

I love using Arcade because it's very intuitive and I can easily add it as a Chrome extension. It gives my team and clients an easy way to access training for individual product components. It made sense as soon as I started using it, especially since I've used other tools like Loom, which were quite limited in adding step-by-step product presentations. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Prices are a bit on the higher end I would say. Review collected by and hosted on G2.com.

Sonia K.
SK
Sonia K.
Mid-Market (51-1000 emp.)
"Effortless Demo Creation with AI Assistance"
5/5
What do you like best about Arcade?

I use Arcade to create interactive demos ranging from sales-focused quick walkthroughs to full tutorial-length demos. It's incredibly valuable for showcasing the functionality and visual nature of our software I like that the AI assistant makes creating demos fast and easy, as it structures the demo, inserts hotspots, and provides a starting point copy, allowing me to just click through the workflow and let Arcade handle the rest. The initial setup of Arcade was very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The permissioning and organizational structure are kind of clunky. Review collected by and hosted on G2.com.

Skyler R.
SR
Skyler R.
Co-Founder & Product Engineer
Small-Business (50 or fewer emp.)
"Makes Creating Demos and Tutorials Super Easy"
5/5
What do you like best about Arcade?

I really appreciate how easy Arcade is to use. I've tried other platforms like Novantic, but Arcade is significantly easier. I was able to get the first guide done within just a few minutes, which is really convenient. The initial setup was extremely easy as well. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I think organization could always be improved. The ability to sort, filter, things like that. That's a it has pretty good sort and filtering. Review collected by and hosted on G2.com.

Benjamin D.
BD
Benjamin D.
Marketing Specialist
Small-Business (50 or fewer emp.)
"Engaging Demos, Effortless Customization"
4.5/5
What do you like best about Arcade?

I like that Arcade provides an interactive way to showcase software. It was easy to learn and it's great that you can embed an Arcade easily into a landing page with customization for colors, fonts, and steps. I also appreciate how it allows you to create a guided experience for someone to go through the tour step-by-step. They do a nice job labeling. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The mobile view could be improved. Things don't always show up on mobile as well as they do on desktop. Review collected by and hosted on G2.com.

Julien D.
JD
Julien D.
Chef de projet studio
Mid-Market (51-1000 emp.)
"Quick and Simple to Use, A Wealth of Features"
5/5
What do you like best about Arcade?

I love the simplicity of Arcade which makes tasks more accessible and the many useful features that make work easier. The speed of production is a major asset, as it saves a lot of time. Moreover, being able to communicate quickly thanks to Arcade is very convenient. I also found the initial setup very easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The embedding of capturing a person by slide could be improved. I would like to be able to import videos to embed, as is possible with audio. Review collected by and hosted on G2.com.

Achim M.
AM
Achim M.
Senior Renewals Representative
Enterprise (> 1000 emp.)
"Simple Way to Create Beautifully Executed Tutorials"
5/5
What do you like best about Arcade?

I really like the easiness. It so simple to create beautifully executed tutorials! Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Nothing really, Arcade is the best tool out there I know of Review collected by and hosted on G2.com.