Arcade Reviews & Product Details

Arcade is a product demo software platform that enables go-to-market teams to create interactive, no-code demos for websites, campaigns, onboarding, and enablement. It helps product-led companies showcase their product in action - without relying on design or engineering resources. Arcade is used by marketing, sales, and product teams to create visually engaging walkthroughs that replicate the in-product experience. These demos are embeddable across marketing sites, email campaigns, help centers, and social media - helping prospective customers understand how a product works before they ever sign up. Common use cases include: - Demand generation marketers embedding product tours into paid landing pages and SEO content - Product marketers creating feature tours and launch collateral - Sales engineers crafting personalized demos for outbound outreach and pre-sales - Product managers and customer success teams using Arcades for onboarding or feature education Key features and benefits: - No-code demo creation: Record product workflows directly in the browser and turn them into interactive demos - Easy embeds: Add Arcades to websites, blog posts, emails, or help docs via HTML or URL - User insights: Track views, clicks, and completions to measure engagement - Version control: Make updates to your product tour without re-recording from scratch - Workspace collaboration: Organize demos by team, use case, or persona Arcade helps teams scale product storytelling across the entire buyer journey - from top-of-funnel discovery to post-sale enablement. It reduces the friction of “showing” your product and makes it easy for every team member—not just designers or engineers - to build beautiful, engaging demos that drive adoption and conversion.

Product Website

Seller

Arcade Software

Discussions

Arcade Community

Languages Supported

English

Overview by

Caroline Clark

Pricing

Pricing provided by Arcade.

Free

1 Users

View More Pricing Information

Arcade Integrations

(3)

Verified by Arcade

Arcade Media

Requiring prospects to wait to hear about your product is a missed opportunity. Arcade increases buyer intent by letting them experience your product before they purchase. With a median publish time of 6 minutes, Arcade is the easiest and most intuitive interactive demo builder.

Arcade Demo - Export, share and embed anywhere.

Repurposing content is critical for scaling your efforts. Arcades can be exported as GIFs and videos or embedded into your website or social media.

Arcade Demo - Assets designed to be updated.

Our flexible builder allows you to create live assets that can be updated anytime, and those changes will be reflected across channels. No need to start from scratch.

Arcade Demo - Personalized storytelling at scale.

Personalized experiences drive engagement, but trying to do that individually is too time-consuming. Arcade allows teams to tailor all aspects of your Arcade and, in turn, get richer insights into how specific audiences engage from one demo.

Arcade is built to help teams focus on the prospects that matter -- with the right context. With our integrations, sync event data from Arcade, turn website visitors into actionable leads, and get a detailed view of how companies engage across demos.

Experiment with campaigns, test new features, and understand the impact of every optimization.

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

Juliette F.

Lifecycle Marketing Manager

Mid-Market (51-1000 emp.)

11/19/2024

"Interactive Experience for Prospects and Customers"

4/5

What do you like best about Arcade?

Arcade provides our business an interactive experience of our product, which can be difficult to explain without showing. The platform is intuitive, making it easy for us to build demos quickly with the chrome extension.

Arcade also integrates nicely into our CRMs and other parts of our tech stack so we can track the key accounts engaging with our arcades. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Although Arcades can be easy to build using the chrome extension, I do find myself sometimes spending longer than I'd like tweaking the experience. I'm looking forward to trying the new HTML Capture, which lets you modify page elements. Review collected by and hosted on G2.com.

What problems is Arcade solving and how is that benefiting you?

Arcade provides us click through demo experiences of our products particularly to help educate our prospects about the different solutions we provide. Arcades have been very helpful in our ABM campaign strategy. Using hotspots helps callout specific value props within our tools which drives home our unique selling propositions. Review collected by and hosted on G2.com.

Margaux F.

Head of Customer Experience

Small-Business (50 or fewer emp.)

11/14/2024

"Great tool to make great demo/tutorial videos"

4.5/5

What do you like best about Arcade?

First of all, AI voices are amazing; they don't sound robotic, they have great intonations, and, most of all, they are of great quality. We have tested different tools, and the "good" voices always cost extra and were not that good.

Adding the text for the voice-over to read is also super simple and great. The fact that you can embed the videos, turn them into gifs, and share the content easily makes the whole process much simpler. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I wish there had been more flexibility regarding the size and shape of the zones that needed to be highlighted or zoomed in. I would love for call-outs to link to external content and not just other sections of the app ie. another video or documentation (might be possible, but I have not succeeded). Review collected by and hosted on G2.com.

What problems is Arcade solving and how is that benefiting you?

Until now, we would record and edit our own voice overs and this takes a tremendous amount of time and efforts. Making sure that our voices are weel rested, that we always are at the same distance of the microphone.... a lot goes into proper recording. Now I can simply stay at my desk and work on it in between meetings. This made my life so much easier Review collected by and hosted on G2.com.

Anees B.

Administrator

Mid-Market (51-1000 emp.)

11/19/2024

"Best App to create videos for Presentation and learning"

4.5/5

What do you like best about Arcade?

Trust me it is very useful and helpful for creating Arcades and videos with different voiceovers option.

I have been using the Arcade for more than a year now.

It is very easy to use for a new user as it easily gets integrated on your browser with just a download from the arcade website.

In terms of customer support. the Team has been exceptional in handling any queries at any given time.

I use the Arcade everyday. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I do not like the speed to the UI, it lags and takes time to load arcades.

The collection feature can store upto 30 arcades. Review collected by and hosted on G2.com.

Darragh M.

CEO & Founder

Small-Business (50 or fewer emp.)

11/19/2024

"Arcade makes it so easy to share step-by-step instructions in our User Guides"

5/5

What do you like best about Arcade?

It took me less than 3 minutes to be fully convinced that Arcade was what I was looking for. It couldn't be easier to record Arcades to include in our user guides, or to send to customers when they're unsure about how to take some steps. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The per-seat pricing model doesn't quite align with how we see the value, as some of our team need to use it occasionally, and some only need it to browse the arcades we've recorded. Review collected by and hosted on G2.com.

Nicholas F.

CPO

Small-Business (50 or fewer emp.)

1/28/2025

"Easiest way to showcase product demos"

5/5

What do you like best about Arcade?

Very simple and intuitive experience do record and edit a demo. The setup was really quick as well. And also I didn't need to reach any person of the support or cs team to get things done. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

It's not specifically about the tools, but the editing part of the process takes too much time. Review collected by and hosted on G2.com.

What problems is Arcade solving and how is that benefiting you?

We worked with screem recordings before using Arcade, and for our clients or potential clients, it's completely different to "See" something rather than "Use" something and have a proper experience, that they will remember about later. It was a game changer in our marketing and sales strategies, also planning to implement on Customer Success area. Review collected by and hosted on G2.com.

Response from Alan Harris of Arcade

edit

Thanks Nicholas! I'm excited to share that we're launching Avery AI that is going to help with the editing quite a bit! You should see that shortly if not already 🙂

Paulius V.

Product

Financial Services

Small-Business (50 or fewer emp.)

11/13/2024

"great software but expensive for the value"

4.5/5

What do you like best about Arcade?

Its very intuittive, easy to use and beautiful.

Its my preference of choice in recording interactive demos Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Mainly price, we are a small team and a startup so paying such a high amount in SaaS for product that we dont use daily is a lot.

And i dont feel like the free plan with 3 video only is a good ramp for our setup.

I would love a pricing plan adjusted to teams like ourse so first year is free and then you pay for the normal usage. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/18/2024

"A great and easy way to create interactive product tours"

4.5/5

What do you like best about Arcade?

Very intuitative for marketing teams to build interactive product demos to demonstrate the product in action - has been a massive improvement for us to engage with leads without driving people to a one on one demo. Enables us to move prospects through the funnel faster and have more meaningful conversations. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Form embeds are a bit clunky, so if you want to pipe data directly into Hubspot, it may require a bit of custom work. Not impossible, but takes a bit of configuration. Review collected by and hosted on G2.com.

Shreyas S.

CEO

Small-Business (50 or fewer emp.)

11/12/2024

"Amazing and easy to use"

5/5

What do you like best about Arcade?

Arcarde is one of thee best software I have used so far, be it the tutorials or screen record it does a fabulous work in get things done with easy. I love the extention where you click and start with the video Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I feel like when we switch the tabs in between, they don't capture for some time Review collected by and hosted on G2.com.

Ines U.

Marketing & Kommunikation

Information Technology and Services

Small-Business (50 or fewer emp.)

11/19/2024

"Best solution for creating easy software tours"

5/5

What do you like best about Arcade?

Arcade is very easy to learn. My entire team taught themselves how to use the tool. Within a short space of time, we built up a complete tour for our software. We use Arcade for both leads and our customers to show them our features. New, great functions are added at regular intervals. Goodbye, boring explanatory videos! Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The desktop app is still a bit buggy. But this will certainly be improved. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

11/19/2024

"A Game-Changer for Customer Support"

5/5

What do you like best about Arcade?

Arcade has revolutionized the way we deliver exceptional customer support. This powerful tool has streamlined our processes and significantly improved the overall user experience. The video creation and sharing features are a huge time-saver. We can quickly produce high-quality demo videos and tutorials to address specific customer needs. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Some features around building videos could be improved. Some competitors in this space are better in the AI voiceover and templating features. Review collected by and hosted on G2.com.