Arcade Reviews & Product Details

I find Arcade very intuitive and relatively quick to use. Despite being quite a complicated tool, it has been well thought out as a general tool. They've done a fantastic job with where it's at today. For the complexity of the tool, the initial setup was very easy and relatively simple if you're a little bit techie. Review collected by and hosted on G2.com.

The pricing and packaging of Arcade are a bit steep for small to medium businesses. It's great for larger businesses, but for smaller ones, the packages are very expensive. The early packages are limiting, especially with features like collections. I think we should be able to have more collections instead of just one. Also, it's tough with features being limited to four in a chapter. A landing page with an overview of all chapters for interactive demos would be nice too. Overall, the price is now too high, especially for startups in their early funding rounds. Review collected by and hosted on G2.com.

What I like most about Arcade is that it's simple to use. There can be a learning curve, of course, but once you figure it out, it's extremely simple to use and extremely powerful for the price. The AI voice-over alone is extremely valuable to essentially narrate what's going on on the screens without you having to put in the effort. The fact that you're able to replicate that into multiple languages is also extremely valuable. On top of that, Arcade is very easy to set up with just a quick download and a quick Chrome extension. It's super easy. Review collected by and hosted on G2.com.

I think some of the items that could be a little better improved could be the availability of support. Support's actually really good. You can email the CEO whenever you need some sort of question answered or something taken care of. But I don't think it's obvious that you can email the CEO. And I didn't necessarily see any other clear options when I was using the application. Other parts of it, I think there is a learning curve, like I had mentioned, to using the system. There's a lot of new concepts that aren't familiar in other SaaS tools you might be used to. It's a completely different type of tool. Now maybe if you'd used some of their competitors, maybe it's a little simpler to understand. This was my first time using a tool like this. Review collected by and hosted on G2.com.

The nicest thing about Arcade is that the prototypes we can create are really easy to record and make clickable. I love how having the end consumer being able to click the actual prototype or video and then have it advance to the next functionality brings tutorials to life in a very valuable way. By making them interactive and clickable, it keeps people's attention longer and makes it clearer how our platform works, which is super helpful. It reduces the amount of synchronous conversations we'd have with prospects and customers and helps get our points across to more people than we could with phone calls and Zoom meetings. Review collected by and hosted on G2.com.

We have used Arcade to create some longer flows, like in-depth videos that are ten, fifteen minutes long. When we're going through the review process, it's pretty hard to trim and edit and bring clips in from one take to another. So if there's things we wanna reword, just specific sections, it often requires rerecording the full flow, which can be a little time-consuming. Review collected by and hosted on G2.com.

I love that Arcade is very, very smooth. When using one of Arcade's widgets, they are very smooth with no latency issues. This makes using Arcade a great experience compared to other tools. I also appreciate the feature that allows me to record the screen and add voiceovers afterward, which is a lifesaver because I don't have to do multiple takes. This makes demo recording significantly more efficient. The voiceovers are crystal clear, ensuring that what I'm trying to convey is correctly understood, despite my accent. Additionally, the setup with Arcade is very easy due to their instant Chrome extension which lets me start recording right away. Review collected by and hosted on G2.com.

One of the problems that I had with Arcade was that whenever you log in, you must log in with Google. They don't have the traditional email and password route. So if I was using Arcade on, let's say, another computer, and I don't have my Gmail linked over there, that would be a problem. Like, I wouldn't be able to use, my other laptop for recording. Review collected by and hosted on G2.com.

I like the interactive demo part of Arcade and appreciate how the framework for recording and editing demos is pretty straightforward and easy to use. Arcade allows me to record a lot of demos without having deep expertise in editing software tools, making it easy for any end user to create engaging interactive demos that show off their product effectively. I also found the initial setup to be pretty easy and really self-explanatory, especially when it comes to setting up a space, sharing it, and giving access to team members. Review collected by and hosted on G2.com.

I think there's definitely a limit in terms of what I could do and not do within the platform. Once you become very advanced, you get limited in what you can do in the platform. Review collected by and hosted on G2.com.

Arcade is an incredibly intuitive tool for creating interactive product demos in minutes. The Chrome extension makes capturing workflows seamless, and the drag-and-drop editor requires zero coding skills. The branching and personalization features allow us to tailor demos for different audiences at scale. The ability to embed demos directly on landing pages has significantly improved our conversion rates. The visual quality of the output is polished and professional, which elevates our product storytelling. Review collected by and hosted on G2.com.

The free plan has limited features, which can be restrictive for teams wanting to explore the full potential before committing. Some advanced analytics require the higher-tier plan. Additionally, loading times for longer, more complex demos can occasionally be slow. More native integrations with CRM tools like Salesforce or HubSpot would also be welcome to streamline workflows further. Review collected by and hosted on G2.com.

I find Arcade quick and easy to create and edit, allowing us to supplement instructional content with a more hands-on, interactive experience that reinforces learning. It serves as a great change-of-pace option for taking a concept a user is learning about and turning it into a more interactive and practical exercise in a 'safe' environment, without changing any settings in a production or sandbox environment. I also find the initial setup of Arcade to be quite easy. We embed Arcade links directly into our Skilljar Dashboard and sometimes Articulate Rise modules, which is quite convenient. Review collected by and hosted on G2.com.

I've recently played around with the video capture experience and didn't feel it was quite the experience we are looking for from an education/training use-case. It seemed to be more focused on sales/marketing users. The pace, tone, energy are all areas I'd like more control over. I'd like to see more options for different types of videos that would reflect best practices for the selected type. Review collected by and hosted on G2.com.

I can quickly publish instructional videos from a simple screen capture of our Abodio website, thanks to the AI that provides a shockingly accurate script, saving me a lot of time. I really like the many options for voices, call-outs, and uploading additional videos from Adobe Express, which help create a professional video. The call-outs and the ability to add other images and videos (both mobile and desktop) in Arcade offer a lot of flexibility. Also, the initial setup of Arcade was very easy. Review collected by and hosted on G2.com.

We often need both a mobile and a desktop version of the same video. Adobe Express offers an easy way to resize a video for editing the same files to optimize for screen size and platforms. If Arcade offers this, I'm not sure how to access it. Review collected by and hosted on G2.com.

I find Arcade incredibly easy to start using, which saved us a lot of time. My team appreciated its wide range of functionality for editing and adding enhancements. Setting up Arcade was extremely simple, and within minutes, we were creating interactive demos. We could quickly pull up our demo environment inside a browser and start recording almost immediately. The ability to edit within an hour and have a full live interactive demo ready is something I really like. We used Arcade primarily without needing much integration with other tools, as it was good enough for our trade show experience. Review collected by and hosted on G2.com.

Some of the breaks in the demo recording made additional screens that were unnecessary. There may have been more features in the higher price tiers that I didn't get a chance to look into. Review collected by and hosted on G2.com.

I like the visual style and lack of requirements for engineering knowledge in Arcade. It allows me to just point to some visuals and generate an interactive flow, which is far more engaging for people around the company who can get excited about upcoming features early in the process. The setup was very easy, as it mostly runs off a Chrome extension. It's a quick way to build something interactive and engaging without fully building them. Review collected by and hosted on G2.com.

Sometimes the AI demos don't get the tone or other things right and need a lot of tweaking to re-align. The AI can default to a corporate feel rather than knowing the specific brand's tone of voice, and needs training. Review collected by and hosted on G2.com.