Arcade Reviews (181)

Reviews

Arcade Reviews (181)

4.6
181 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Arcade for its ease of use and speed of creation, allowing them to quickly produce professional demos and tutorials without extensive training. The intuitive interface and seamless setup enhance productivity, making it a valuable tool for teams looking to streamline their demo processes. However, some users note that the pricing structure can be a barrier for smaller teams.

Pros & Cons

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Christine X.
CX
Christine X.
Small-Business (50 or fewer emp.)
"Engaging Demos, Quick Setup, Needs UI Improvement"
4.5/5
What do you like best about Arcade?

I use Arcade to have interactive demos and tutorials, and it saves me time in terms of recording and editing. I love the fact that we can choose to create a video or have it interactive, where people can click through as it's more engaging. Additionally, I found the initial setup to be very quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I struggle a bit with the editing interface, sometimes I double click and it adds a new hotspot while I meant to edit the text box. Many things are oversimplified with icons that do not necessarily tell what it does, so we have to wait for the info bubble. Review collected by and hosted on G2.com.

Axel N.
AN
Axel N.
Small-Business (50 or fewer emp.)
"Arcade: An Educational Asset with Dynamic Presentations"
4.5/5
What do you like best about Arcade?

I use Arcade to present an application in an educational way, and I particularly appreciate the ability to show the steps click by click. I also like being able to add AI voices, which allows for varying the format of presentations, ranging from step-by-step guided tutorials to videos. These features are useful for maintaining the learners' attention. Moreover, the initial installation process of Arcade is very easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The studio feature where the AI does everything is very good for product marketing but does not work very well for educational videos, especially because they need to be longer. Review collected by and hosted on G2.com.

Megan K.
MK
Megan K.
Technical Product Marketing Lead
Enterprise (> 1000 emp.)
"Effortless Demo Creation with Arcade"
4.5/5
What do you like best about Arcade?

What's not to love! Right off the bat, the Google Chrome extension with Avery-AI interactions really streamlines the content creation process as you're getting started. It gives me a head start by intelligently filling in hotspot captions and adding animations, highlighting key areas in my demo. This helps me get a leg-up when beginning the creation process. I found the overall setup and getting started with Arcade to be an extremely easy and pain-free process.

Their support team is also incredibly helpful and responsive. Whether that be feature suggestions, troubleshooting, or best practice guidance - they're so dependable and easy to work with. They genuinely want their customers to succeed and make the most of their investments - I can't thank them enough for that! Review collected by and hosted on G2.com.

What do you dislike about Arcade?

One thing that gets a little funky is when dealing with the screen size / resolution of pre-recorded content or when recording from various windows. If it isn't the same across all content, the experience looks a little funky when the screens don’t align perfectly. To the average person, they may never notice, but to someone with a keen eye for that level of detail, it's something to take note of when getting started. Keep this consistent across all recordings, this way assets can be reused without having to re-record in new resolution. Review collected by and hosted on G2.com.

Theresa R.
TR
Theresa R.
Small-Business (50 or fewer emp.)
"Effortless Demos, Instant Customer Engagement"
5/5
What do you like best about Arcade?

I use Arcade to share demos with customers or our virtual assistant. It solves the issue of having customer calls every time we release a new feature, saving us a lot of time and providing a clear step-by-step guide. I like how simple it is, with the ability to remove steps or text very easily. I love the Google Chrome plugin and how you are notified when someone watches the video. The usability is clean and clear, and the initial setup was very easy. I only have positive things to say about the software in general. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

The ability to anonymize data easily Review collected by and hosted on G2.com.

Lucy B.
LB
Lucy B.
Marketing Director
Medical Devices
Small-Business (50 or fewer emp.)
"Empowering Marketing with Stellar Support"
5/5
What do you like best about Arcade?

I love their customer support and the idea behind the product. I like the vision of the product and where it is going. There's a great team and great leadership. I also love that Arcade changes based on feedback and is rapidly developing to meet my needs, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

I would like to have more features, even though I understand it's not a priority. Something like turning step-by-step guides into more comprehensive articles with summaries would be great, so I wouldn't have to add more work. Also, I'd like some editing features in the creator studio, like cropping or zooming in videos. Review collected by and hosted on G2.com.

Maddison  R.
MR
Maddison R.
Customer Success Executive
Small-Business (50 or fewer emp.)
"Seamless Onboarding and Interactive Demos with Arcade"
5/5
What do you like best about Arcade?

I really like using Arcade for creating interactive demos for our academy pages. It's great for reducing friction in the onboarding process and helping customers get up to speed with new features and releases. I appreciate being able to use the Chrome extension, which allows me to use Arcade seamlessly, and the easy recording functionality that makes it simple to pause and resume when needed. The initial setup was very easy, which is a big plus. I also find the editing tools very useful for making the demos work with our branding. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

nothing right now Review collected by and hosted on G2.com.

Ovidiu-Cristian G.
OG
Ovidiu-Cristian G.
Customer Success Operations
Mid-Market (51-1000 emp.)
"Flexible Tool with Powerful Integrations"
4/5
What do you like best about Arcade?

I use Arcade to create tutorials for my company, and I find it easy to use, which is great. It gives me a lot of flexibility to create tutorials that adapt to my needs. I like that the integrations are a big plus, making it easier to work with other tools. I also appreciate that the impact of work is observable when using Arcade. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

At first, it was difficult to use Arcade because I had never seen a product like it before, but I managed to work with it. Review collected by and hosted on G2.com.

Ryan W.
RW
Ryan W.
Associate Member
Small-Business (50 or fewer emp.)
"Transforms Presentations into Interactive Experiences"
3.5/5
What do you like best about Arcade?

I use Arcade to create demos for my projects and prototypes, as it lets me hand something more engaging than a PDF to stakeholders. I like that it allows for a more dynamic workflow, making everything I do feel more modern and productive. It solves the problem of inefficient documentation by turning long, boring documents into interactive walkthroughs. I appreciate how it allows me to go above and beyond with my demos, providing an interactive experience instead of just a piece of paper. The initial setup was really easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Nothing so far. Review collected by and hosted on G2.com.

Isaiah A.
IA
Isaiah A.
Mid-Market (51-1000 emp.)
"Interactive, User-Friendly, and Easy to Integrate"
5/5
What do you like best about Arcade?

I like Arcade for its ease of use and how smooth it feels. The interactive demos stand out for me. Arcade is a lot more interactive and engaging than Scribe. The initial setup process is pretty easy, and it's simple to record and integrate Arcade. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

Arcade could be improved by making the timeline of the videos interface a bit more user-friendly. I'd like to see a more familiar video editing timeline with built-in shortcuts, more than just the basic timeline we currently see. Review collected by and hosted on G2.com.

Nikki H.
NH
Nikki H.
Small-Business (50 or fewer emp.)
"Affordable and User-Friendly Demo Creation with Minor Iteration Hurdles"
4/5
What do you like best about Arcade?

I appreciate Arcade for its fair price point and the pretty smooth UI. The ability to put the flow together and use best practices to make it smooth has been beneficial for creating demos for my entertainment website. Review collected by and hosted on G2.com.

What do you dislike about Arcade?

When I didn’t like a video, I was confused on how to iterate on it. It would be helpful to have a drag-and-drop storyboard for better visualization of where I can move clips around. Also, it took me a second to understand how things worked. Review collected by and hosted on G2.com.