AppTec Enterprise Mobile Manager Pros and Cons

We've been using AppTec for two years. Previously, we were utilizing JAMF. We enjoy that AppTec allows us to handle several clients with a single login.

AppTec has grown to the point where resources are available for nearly every major app or workflow. This implies that if you want to accomplish anything, it's likely that materials have already been posted. If there aren't, assistance has been quite useful.

We also completed ACE certification, which helps maintain credentials for the Apple Consultant network. We've taken the course twice (certifications expire after two years) and have been pleased with the development AppTec has made in their product both times.

AppTec has many upgrades planned that will make it easier to manage our clients' Macs. They have also simplified their UI, which helps. Review collected by and hosted on G2.com.

While the support is wonderful, the trainers' follow-up has been sporadic. I emailed about topics we discussed throughout the session and received no answer. Review collected by and hosted on G2.com.

-a friendly and user-friendly admin console

-oversaw App Store and third-party software updates for MacOS

- thorough but simple-to-read reports

-warns

- smooth interaction between AzureAD and Apple

-excellent customer service available via chat

-many options, numerous settings, and ease of implementation

-one of the few devices we use that we can "set and forget it" Review collected by and hosted on G2.com.

-The mobile user interface might be improved.

Devices may occasionally lose connection to the MDM; in these cases, end users will need to interact in order to re-enroll or sync.

Unable to purchase individual licenses. You are allowed to have 100 licenses for every 100 devices. You need 100 licenses if you have 70.

- AppTec Passport needs to be updated, if only for end-user communication Review collected by and hosted on G2.com.

AppTec makes it easier for us to maintain full control over the iPads we supply to our staff. iPads can no longer be returned to me. I can't get in because a setting was changed or a password was added that I can't modify.

I am also really happy with the client service! They had to reschedule with me twice due to scheduling conflicts, and they ended up having to assist me on the holiday. He stayed on the phone with me for 1 1/2 hours to ensure I understood what I was doing and that all concerns were resolved. He was patient, clear, and explained everything I didn't know or understand, as well as answering all of my questions Review collected by and hosted on G2.com.

I get a little confused, but I'm in HR, not IT, so it's bound to happen. Review collected by and hosted on G2.com.

AppTec Enterprise Mobile Manager has been a game-changer for our organization. What I like best about it is its exceptional user-friendliness and robust feature set. The platform's intuitive interface makes it easy for even non-technical staff to manage our mobile devices effectively. The comprehensive security and compliance features are a huge plus, ensuring our data remains secure while keeping us in line with various regulations. The customer support is also worth mentioning; their team is highly responsive and knowledgeable, always ready to assist us when needed. Review collected by and hosted on G2.com.

I do not have any complaints about this platform. This platform is flawless, in every aspect. It meets all of our business requirements well which is truly impressive considering the availability of comprehensive solutions, in todays mobile focused market. Review collected by and hosted on G2.com.

Well where do i start.

There are so many things to like about this platform that you'll be mad not to try it and see for yourself. AppTec without a doubt as a company have delivered that set's it apart from others.

This is because while a product must be good, it also has to be backed up with world class support, an ambitious roadmap and functionality that actually solves real-world problems.

Security for AppTec is one of their core strengths but wrap that up with simplicity and scaleabilty, and you've got a platform that delivers.

The learning curve for someone to use it is low The price is so low that it does not make any financial sense to buy something more expensive.

You'd be crazy not to try it and see for yourself. Review collected by and hosted on G2.com.

There is nothing to dislike about this platform. It meets every requirement for our business and this is superb because not many platforms can in today's market especially for mobile. Review collected by and hosted on G2.com.