Appcues has greatly improved our team's workflow, easy to use interface, ease of integration have been gamechangers for team performance. Review collected by and hosted on G2.com.

Nothing to mention at this time, but I always think there can be improvements made on the customer support side of any product. Review collected by and hosted on G2.com.

The experience got improved a lot, previously when we access some pages, it may sometime to load, but now the entire platform is loading much faster, no matter how big data we are fetching on the page. Also the localization feature helps us a lot to show messages, banners at the right time. Review collected by and hosted on G2.com.

Appcues still not into AI yet, as all the products are now focusing AI features, appcues may need to work on it make the work more easier. Review collected by and hosted on G2.com.

Appcues has made it really easy for our Product Marketing team to build onboarding flows and in-app messages without needing developer support. The interface is quite simple and intuitive, and anytime I had questions, their support team was quick to help. Overall, it’s a great tool if you're looking to help users reach value faster. Review collected by and hosted on G2.com.

A couple of things I’d love to see improved: right now, all the flows are a bit scattered — having folders or a better way to organize them would make a huge difference (which I hear might be coming soon). Also, adding sentiment-based triggers would put it even more on par with some competitors. Review collected by and hosted on G2.com.

Easy to use.

Easy to implement.

Very responsive with customer support.

Documentation is easy to read and find in their support section.

The features are getting better.

We use the app every day, and when a new user signs up.

The integration is easy for all types of apps or websites. Review collected by and hosted on G2.com.

It takes time to learn the flow creation process.

Not enough pre-made templates to get an idea of how a flow should look. Review collected by and hosted on G2.com.

Helped us to increase our trial conversion rate. Before Appcues we are struggling with a way to retain our trial users after 7 days but it improved a lot after Appcues. We are now running more than 12K DAU . Review collected by and hosted on G2.com.

We faced some integration challenges and other than that we are very happy with the product and the outcome we are getting. The tool is delivering more than the expected ROI Review collected by and hosted on G2.com.

New workflows, UI updates, Dynamic flows Review collected by and hosted on G2.com.

Appcues used to be really buggy but it has come a long ways. I'd love to continue to see performance improvements. Also, they started enforcing more pricing/team size limits which wasn't ideal. Review collected by and hosted on G2.com.

We continue to use App Cues and it is a great tool for training and onboarding. Review collected by and hosted on G2.com.

It could be the combination of our software and design of AppCues, but sometimes it is hard to get the navigation of page changes to display exactly how we need it it. Review collected by and hosted on G2.com.

Appcues has been a fantastic tool for our platform. It makes creating in-app onboarding and feature guides easy and effective — no heavy dev work needed. We’ve seen higher user engagement and smoother adoption. Great product and awesome support team! Review collected by and hosted on G2.com.

It can get pretty complicated and takes time to build. Review collected by and hosted on G2.com.

Appcues allows me, a non-technical marketer, to implement product experiences that I would otherwise have to bug my engineering team to build. The builder is a smooth experience and I can see exactly what the flow looks like in our product *before I go live*. Most of all, I really appreciate that Appcues takes very technical aspects and makes it friendly for those of us with less technical aptitude. I understand CSS and HTML well enough but I can't write code and Appcues allows me to "write code" without writing code. It's saving my engineering team tons of time, I can test and iterate all on my own, and we're engaging our audience in ways we weren't able to before.

Getting started was simple and Appcues definitely dog-foods their own product which not only helps me learn how to use their product, it also gives me ideas of what I can do inside of mine!

Right now I'm in Appcues every day as I'm just getting setup but I can see how I'll become a daily user moving forward. It's just too easy to update and change things.

The integration with Hubspot is crucial for our marketing team too. I haven't dug into this as I'm still building our flows out but I can see where event tracking and triggering emails will help us connect with our customers wherever they are. Review collected by and hosted on G2.com.

The only thing I don't like so far is that I'm on an account with certain limits (like my number of segments I can target) and I want to upgrade sooner than I thought I'd have to. So now I have to go ask for more budget! Review collected by and hosted on G2.com.

Simple to use, amazing Customer Support that were supper helpful during the integration and helping us finding solution to some of our edge cases. Review collected by and hosted on G2.com.

The different features/products capabilities and data insights are not aligned, not enough customization capabilities. Review collected by and hosted on G2.com.