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2 AnswerFirst Reviews
5.0 out of 5
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EK
edie k.
Small-Business(50 or fewer emp.)
What do you like best about AnswerFirst?
Clients get to talk to a competent person who inturn immediatly shares the information with me in a HIPAA secure manner. Review collected by and hosted on G2.com.
What do you dislike about AnswerFirst?
Daily call logs are emailed. I do not really need this information but others may benefit from it. Review collected by and hosted on G2.com.
GM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about AnswerFirst?
Their pricing. I pay an affordable monthly base rate and then a per minute rate only when they actually take calls for me. Review collected by and hosted on G2.com.
What do you dislike about AnswerFirst?
I wish they had an app that allowed me to control some of the features instead of just having a web portal. The web portal works fine but I think an app would be easier to use from my phone when I am on the go. Review collected by and hosted on G2.com.
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Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, contractors, doctor's offices, franchises, insurance agencies, accounting firms, and many more. ASC has 50 years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Integrate with 7000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA Compliant Secure Messaging. We Get It. Learn more at answeringservicecare.com
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