ER

Erica R.

Broker/Owner

Small-Business (50 or fewer emp.)

3/29/2021

"Answer Connect for Small Office"

3/5

What do you like best about AnswerConnect?

When I signed on originally I liked the small company, personal touch Review collected by and hosted on G2.com.

What do you dislike about AnswerConnect?

Lately very inaccurate call routing despite feedback Review collected by and hosted on G2.com.

KL

Kris L.

Integration Specialist

Telecommunications

Small-Business (50 or fewer emp.)

1/31/2019

"Great Service for Answering Your Calls"

5/5

What do you like best about AnswerConnect?

I like that Answerconnect can handle my calls when I need to conduct business or simply take some time to myself. The receptionists are professional and my clients feel like they are simply part of my staff. 24/7 answering helps both my business and sanity. Review collected by and hosted on G2.com.

What do you dislike about AnswerConnect?

The reporting for call details and types of calls could use some work. It would be great if there was a more visual option like my CRM. Review collected by and hosted on G2.com.

Recommendations to others considering AnswerConnect:

If you are tired of missing calls and webchats them it is time to try AnswerConnect. They feel like an extension of my company instead of a service. Review collected by and hosted on G2.com.

What problems is AnswerConnect solving and how is that benefiting you?

AnswerConnect helps to make sure that I do not miss calls and my callers are not hanging up on an answering machine. My clients feel that I am available anytime they need me. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

1/22/2019

"Great product"

4/5

What do you like best about AnswerConnect?

Very easy to use - similar to searching on google Review collected by and hosted on G2.com.

What do you dislike about AnswerConnect?

Sometimes very specific information can be hard to find Review collected by and hosted on G2.com.

AnswerConnect Reviews (23)

AnswerConnect Reviews (23)

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