(72)
4.9 out of 5
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AnswerConnect
21 AnswerConnect Reviews
4.5 out of 5
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Overall Review Sentiment for AnswerConnect
Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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AS
Adam S.
Associate
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
They are great at answering every phone call, following our script, and forwarding all of new client calls. I cannot be happier with their service. They instantly make any change you request. They have helped our business grow! I absolutely love this company. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
I like that they will forward my new client calls to my cell phone. If we do not answer right away, a client may call another attorney. So the fact that they immeditatly forward calls is helpful Review collected by and hosted on G2.com.
CH
CATRELL H.
Legal Consultant
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
I have a Company where I restore Suspended driver's licenses. Answer Connect was very professional with getting me started. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
I love that the Representatives that Answer the phones are local. I have many options with Answer Connect, and I also love that they offer Spanish-speaking representatives to answer calls. Living in Miami, that's an essential element. The prices are also very affordable for small business owners. Review collected by and hosted on G2.com.
CF
Cynthia F.
Therapist/owner
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
24/7 Answering services Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
They respond very quickly to requests, call me to ensure the changes are correct. My clients like the people who answer the phones. They are accurate on taking the numbers and names. Review collected by and hosted on G2.com.
AC
Amy C.
Office Manager
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
We were looking for information on the fields of our exported reports as well as how to run a report Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
The representative Marilyn was very knowledgeable and so willing to assist. Review collected by and hosted on G2.com.
OC
Verified User in Construction
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
Answering all incoming phone calls for a local specialty contractor, scheduling inspections and taking messages for call-backs. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
, phone calls answered 24/7, friendly and helpful when answering calls, uses our pre-existing scheduling platform. Review collected by and hosted on G2.com.
GR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
We needed to customize and streamline our reports and gain a greater understanding of how our data is being reported. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
Marilyn had an immediate understanding of our challenges and what we were trying to accomplish. She also could see the reasonableness and necessary application of our requests. Review collected by and hosted on G2.com.
JP
Joe P.
Division Manager
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
AnswerConnect fields our customer calls and relays important and descriptive messages timely. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
They are available 24 hours 7days per week and are very courteous to customers. Review collected by and hosted on G2.com.
AK
Arvin K.
Demand Generation Specialist
Small-Business(50 or fewer emp.)
Describe the project or task AnswerConnect helped with:
I deployed Answerconnect for a few small businesses. It was great using them. As a growth marketer, I had a very complex structure for lead response in mind. Answerconnect spentt plenty of time with me on the calls to customize a solution to my needs. Review collected by and hosted on G2.com.
What do you like best about AnswerConnect?
Their tech team was great at integrating our complicated software to their platform. They were very responsive and accommodating to our schedule. Review collected by and hosted on G2.com.
ER
Erica R.
Broker/Owner
Small-Business(50 or fewer emp.)
KL
Kris L.
Integration Specialist
Telecommunications
Small-Business(50 or fewer emp.)
What do you like best about AnswerConnect?
I like that Answerconnect can handle my calls when I need to conduct business or simply take some time to myself. The receptionists are professional and my clients feel like they are simply part of my staff. 24/7 answering helps both my business and sanity. Review collected by and hosted on G2.com.
What do you dislike about AnswerConnect?
The reporting for call details and types of calls could use some work. It would be great if there was a more visual option like my CRM. Review collected by and hosted on G2.com.
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