The Anova Team has been good about building literacy in our business from customer point of view. They understand the kinds of solutions and outcomes our customers are after and have been good about digging deeper with customers to understand perception of value.
They also provide excellent documentation - both detailed individual interview reviews + summary learning. Review collected by and hosted on G2.com.
This is not a turn-key project. My team had to support the project with important adminstrative work. It is important to respect the relationship we have with our customers (& prospects). We made a point of making warm introductions to the Anova team, the project and the processes they would follow as they contacted our customers and invited them to participate in research. Timing is important and we worked closely with their team. Review collected by and hosted on G2.com.
95 out of 96 Total Reviews for Anova Consulting Group
Overall Review Sentiment for Anova Consulting Group
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We liked the interview summaries, analyses, benchmarking and comparisons to our own performance YOY. The partnership with Zach G and the team was incredibly valuable as well, as we worked to dial in the learnings and understand the deep and useful information we received from Anova. Review collected by and hosted on G2.com.
The biggest challenge we had was not really an Anova challenge, it was our efforts to get a large enough sample size from our sales teams - we needed them to give us contact information for wins and loss clients so Anova could interview the clients. Review collected by and hosted on G2.com.
The Anove Group have been living in the win/loss analytics world for a long time. They are recognized experts in the domain and have the depth and breadth of expereince that unmatched in my opinion in this space. Sr. Mmgt is engaged and the team is very engaging and has seen many clients have poasitrive business outcomes through their input and recommendations. This adds up to credibility at the executive level. Review collected by and hosted on G2.com.
Anova Consutling is a boutique business with a very focused expertise. That enables them to be very good at what they do, but if you are looking for broad based sles process or effectiveness consutling that is not wha tthey do. So it's not so much of a dislike it's more of a decision to engage for specific diagnosis...sort of like having a specialist for a health condition vs a generalist...your best outcome will be with the specialist...ANOVA is best in class for what they do. Review collected by and hosted on G2.com.
Anova had a very organized and well thought out approach to the Win/Loss process Review collected by and hosted on G2.com.
I don't think it is necessarily an issue with Anova, but our hit rate amoung targeted clients was low. However, we are targeting execuitives that can be very challending to reach. Review collected by and hosted on G2.com.
The individuals assigned to support our account have always been top notch - prepared for our calls, on-time, professional, aware of outstanding requests, and are always willing to brainstorm our needs and an approach that makes the most sense for us. When meeting with our leadership team and executives, they've been phenomenal, carrying out presentations designed to really match the audience. Review collected by and hosted on G2.com.
Honestly, nothing I can think of. When we preferred to use our own tool for data analytics, the Anova team worked directly with our staff to figure out how to make that as easy as possible for us. They've really listened to our pain points and addressed them quickly and professionally every time. Review collected by and hosted on G2.com.
The interviews that Anova conducts with my prospects and clients allows me to correct sales deficienies on my team. I have done win loss in my past life in software sales but it was conducted internally and not anywhere near as thorough and targeted. Anova's interviewers are the best in the business.
As a business owner, my time is valuable and working with Anova allows me to work on my core business - they are full service and extremely professional. They've been doing win/loss for years so they are able to give me great direction on how best to improve my revenue. They keep me disciplined. Review collected by and hosted on G2.com.
They get my highest reviews; there's really nothing to say here. Review collected by and hosted on G2.com.
Ability to dive deeper into prospect / customer (based on our interviewers' notes) when needed (which isn't all the time)
White glove service from our program manager
We were able to outsource logistics such as outreach, coordination, and spend more time dissecting insights Review collected by and hosted on G2.com.
At the beginning, wish there were more guided interview templates to choose from based on past experience - spent a little more time than I had hoped crafting / interviewing on the questions.
Opportunity for Anova to provide more assertive recommendations around action items. I know they were trying to balance limited context + being polite. Regardless, we were able to use the nicely summarized insights to draw out our needed action items. Review collected by and hosted on G2.com.
Anova staff are knowledgeable and collaborative. The dashboard feature is a great tool to look at trends and makes it easy to find transcripts all in one place. Review collected by and hosted on G2.com.
We struggled with our own internal processes during our time working together. In hindsight, I wish we would have set the program up a little differently and set some more automation in place before beginning. Anova could have likely consulted us more on this, but it would be unfair to burden them with that full responsibility. Review collected by and hosted on G2.com.
The team at Anova is great and super responsive. They have always gone above and beyond to assist me Review collected by and hosted on G2.com.
The only thing I would improve is the dashboard for viewing the data - it is a bit outdated Review collected by and hosted on G2.com.
There are two things I like about Anova: their ability to secur interviews, and their ability to absorb a good understanding of our complex business and solutions. In win/loss interviews, securing the interviews is half the battle, and we've had other vendors in the past that could only secure 75% of the opportunites we sent them. Anova is over 90%. Regarding absorbing our business, Cotiviti's senior leaders now view Anova as an extension of our business, and not just a vendor. Review collected by and hosted on G2.com.
I can't think of any downside of using Anova. Review collected by and hosted on G2.com.
I have found ANOVA to be thorough, flexible, accountable, and above all, brutally honest about where we are good and where we need to improve. They are not hired to rationalize or "make us feel better"... we need the facts- good and bad- to improve our execution and offering. THey consistently have delivered this to our business. They are good about helping us drill in or reframe the data and outputs to meet our business needs across various audiences. Review collected by and hosted on G2.com.
Nothing jumps out. While I don't always like the information delivered, it is an accurate reflection of win/loss situations and I always appreciate the candor with which it is delivered. There are times when we need more details and specifics, and the team is good about helping us fill in gaps when those exist. Review collected by and hosted on G2.com.
