Amio Pros and Cons

The chatbots are doing a great job with handling both the donor inquiries, and the questions from founders of public collections. The chatbot performs really well after being trained on our knowledge data and is able to answer even very random queries. Review collected by and hosted on G2.com.

The deployment was postponed, partly because we weren’t fully prepared. However, with more effective early coordination, the process could have been more efficient. I'm looking forward to seeing more analytics features, to better understand . Review collected by and hosted on G2.com.

Amio provides an incredibly user-friendly platform for creating and managing

GPT chatbots specifically designed for e-commerce. The tool simplifies the process with an intuitive interface, making it easy for anyone, even without extensive technical skills, to set up a functional and effective chatbot. Additionally, the analytics feature offers great insights into the bot's performance, highlighting areas that need improvement and allowing you to optimize the bot for better customer interactions. Review collected by and hosted on G2.com.

The only downside I've noticed is that while the tool offers high-level analytics and the ability to dig deep into specific conversations, I cannot export the data. Review collected by and hosted on G2.com.

Amio offers an intuitive setup with its chatbot template specifically designed

for e-commerce, making it quick and easy to get started. The AI/GPT integration ensures that most customer questions are handled efficiently and accurately, saving time and resources. Additionally, the use of product feeds ensures that the chatbot is always up-to-date with the latest products and information. Review collected by and hosted on G2.com.

Occasionally, the AI might need further training to understand more complex or niche questions, but overall, it performs well. Review collected by and hosted on G2.com.

First of all, I like the communication with the part of the Amio team, that I am working with to implement AI Chatbot and Mailbot for our company. Then, I like the tool through which we train an manage the AI. Review collected by and hosted on G2.com.

Nothig so far. The team acts with professionalism, so there is nothing to complain about. Review collected by and hosted on G2.com.

Its easy to use, gives a lot of options to filter the searches. Review collected by and hosted on G2.com.

The analytics could provide more detailed informations. Review collected by and hosted on G2.com.

I appreciate the immediate support from Amio's success manager via Slack.

The chatbots are excellent at managing donor inquiries, and the direct

communication channel ensures any issues are swiftly addressed. Review collected by and hosted on G2.com.

The deployment was delayed. However, with better initial coordination on our part, the process could have been smoother. Review collected by and hosted on G2.com.

I like that the email bot is easy to use and includes valuable analytics. Review collected by and hosted on G2.com.

There are no dislikes i can think of at this moment. Review collected by and hosted on G2.com.

A solid and well thought out app. Easy to use and works great. We only tested the app, but it ran in heavy traffic and worked as it should. I have to give the most praise to the team who did a great job of explaining everything, helping with installation and initial setup and training. Review collected by and hosted on G2.com.

Nothing important mattered. In the end, we did not decide on Amio because another application better met our requirements and fit better with the expected costs. Review collected by and hosted on G2.com.

Amio.io offers seamless multichannel communication, simplifying interactions with clients. Its robust data analytics provide valuable insights for informed decision-making. Easy integration with other tools streamlines workflows, and exceptional support ensures a smooth experience. Customization options and flexibility enhance client satisfaction. Amio.io is a powerful solution for effective communication. Review collected by and hosted on G2.com.

Limited free plan, potentially high costs for extensive usage, and a learning curve for complex customization may be considered drawbacks of Amio.io. Review collected by and hosted on G2.com.

The active and hands on experience with email automation from their team. Review collected by and hosted on G2.com.

Nothing I can think of. Everything was fine. Review collected by and hosted on G2.com.