Alterian Real-Time CX Platform Reviews & Product Details

The Alterian Real Time CX Platform has been an cumbersome experience, for me. The price was a bit high for my business the features it provide made it worthless. The drawback was that our marketing budget couldnt fully utilize the platform. Review collected by and hosted on G2.com.

The graphic design could use some improvement it has an impact on the experience. Alterians limited data analytics and campaign strategies make it difficult to understand customer behavior. And grow our business. Review collected by and hosted on G2.com.

The simplicity and flexibility of the tool for planning and executing marketing campaigns Review collected by and hosted on G2.com.

At the time of use, the stability of the platform could have been improved as well as the customer support. Review collected by and hosted on G2.com.

I had my own firm and required assistance in obtaining visibility and statistics on the ideal clientele. With Alterian's assistance, I was able to build some excellent cross-channel campaigns and better understand my market, buying cycles, and what works and doesn't work for my website and marketing collateral. Using it is also pretty simple. I consider myself to be tech knowledgeable, but I didn't require any training to be able to manage my own campaign. The dashboard provides you with a high-level overview of your business's tools and how I'm improving my Google ranking naturally. Review collected by and hosted on G2.com.

Other than the price, there wasn't anything I didn't enjoy. You get what you pay for, but since my company was little, I did not have enough money for marketing to keep using them. Review collected by and hosted on G2.com.

The best thing I like in campaign management and in overall platform has build in a very systematic way. You won't feel difficult in any way to use this platform. Analytic also works really well to help us to understand customer behaviour and bouncing tracks. Review collected by and hosted on G2.com.

Price was also fine in terms of feature offered by company. Didn't find anything that could not complete our expectations. Review collected by and hosted on G2.com.

I own my company and need help finding and analyzing the ideal client for my business. Ultrain helped me understand my own marketing, buying a bike, what works and what doesn't work in my website and content marketing and run some of the biggest campaigns on the channels. It's very easy to use. I think I'm a tech lover but I didn't need much training before I started my campaign. Dashboard gives you an overview of your business tools and how to increase my ranking on Google. Review collected by and hosted on G2.com.

I didn't like it more than the cost. You pay, but for a small business, I don't have enough marketing budget to use. Review collected by and hosted on G2.com.

An automated data extraction platform with an option of periodic updates to create a database of company profiles with automatic social media data extraction and analysis. Review collected by and hosted on G2.com.

Linking keys have to be identified separately for all tables across sources which makes it a bit tedious. Review collected by and hosted on G2.com.

I owned my own company and needed help with gaining exposure and analytics on the perfect customer for my business. Alterian helped me understand my market, buying cycles, what is working and what isn't working on my website and marketing material, and built some really great cross-channel campaigns. It's also very easy to use. I consider myself tech savvy but there was not a lot of training needed before I was able to run my own campaign. The dashboard gives you a birds eye view on your business tools and how I am increasing my rank on Google organically. Review collected by and hosted on G2.com.

There was not a lot that I disliked except for the cost. You get what you pay for but for a small business, I did not have enough marketing budget to continue to use them. Review collected by and hosted on G2.com.

This interface is helpful support for client communication. Our employees appreciate the speed, ease of learning, and customer service the software offers. Review collected by and hosted on G2.com.

I dislike the graphic design they use, but that is easily overlooked! I would definitely recommend this to other business users. Review collected by and hosted on G2.com.

Easy to use for mapping campaign strategies to individual client needs, analytics and email. Review collected by and hosted on G2.com.

Overall satisfied with program. There are some inconsistencies that need to be worked on. Review collected by and hosted on G2.com.

the ease of navigation as well as help articles to locate whatever you need is always helpful! Review collected by and hosted on G2.com.

could use a bit more colour/theme choices Review collected by and hosted on G2.com.