Video Reviews
305 Allbound PRM Reviews
Overall Review Sentiment for Allbound PRM
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It's simple and straightforward to use. It's easy to make updates to content and workflows. Review collected by and hosted on G2.com.
It's a little clunky. You cannot filter rejected deals out of the pipeline, and it can be challenging to create meaningful PJA notifications. Review collected by and hosted on G2.com.
It's very easy to onboard and set up for client resources. We use this daily for multiple accounts.
My company is able to easily upload many documents, videos, etc for clients to access without needing to create a back and forth email chain.
We were onboarded to Allbound very easily and were supported through the entire setup. Review collected by and hosted on G2.com.
Resource UI needs an improvement. From a user standpoint, it's easy to miss the "View Now" button on the right to download a PDF or view a video. I think some layout adjustments need to be made on this screen.
It's visually unappealing and could use a face lift. Review collected by and hosted on G2.com.
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With the implementation of Allbound, the ability to provide all assets and tools in one place, as well as keep open lines of updated communication visible is invaluable. For almost every partner question we receive, we can answer it with "you can find it in our Partner Portal in xxx location". The ability for our vast partner ecosystem to self-serve allows us to grow and serve at a much greater capacity than before.
I use Allbound myself all day - I keep the tab open because I refer to the partner details and content constantly. There's no way to keep the amount of information required in our heads - so having a quick click and scroll to find the answer saves me a huge amount of time as well.
This is a critical application for organizations that are serious about their partner program. Review collected by and hosted on G2.com.
I can't think of anything I don't like. It has revealed some inefficiencies in our set up of our CRM fields that became apparant during mapping, but with tweaks these were remedied. Review collected by and hosted on G2.com.
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They are constitently upgrading their suite and are very open to suggestions on how to upgrade their suite to best serve our needs and the needs of our end users. Review collected by and hosted on G2.com.
Requires their team to make certain customizations. Review collected by and hosted on G2.com.
Support is fast and the team are always onhand to help.
Comprensive Allbound unviersity for self paced learning.
Super customizable and easy for non-technical admins to make changes and keep content up to date.
Allbound has transformed how we were using a 'partner portal' and we are just getting started! Review collected by and hosted on G2.com.
Some back end integrations can't be completed just by your in house ops team, you need allbound support team for certain steps of set up. Review collected by and hosted on G2.com.
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Allbound's team is constantly innovating and making thoughtful improvements to the product. Our CSM keeps us in the know of all latest developments and routinely meets with us to ensure we are getting the maximum ROI from the portal. Their technical support is top notch too and while we have had issues, they have always been resolved in a timely and effective manner with least business disruption. Review collected by and hosted on G2.com.
The cost somehow always feels high at renewal time. But so far we've continued to stick with them despite cheaper alternatives. Their service is a clear differentiator Review collected by and hosted on G2.com.
Allbound has the ability to allow you to put a whole raft of information into the platform for your partners benefit. Equally, if you are building as you go, and dont want the system to look "empty" you can hid and edit tabs until you are ready to populate them with information. We have a customer success manager, who always thinks to tell us about options that we may not have seen (reports/features etc) to ensure we are getting the most value from our subscription. Review collected by and hosted on G2.com.
Whilst overall the platform is easy to use, it is not obvious how to upload documents and then put them into neat/tiled menu options. We (will) use the tags options, but a neater menu/tile option would look better and be more intuitive to our partners, but its not clear on how to do this. Of course we will ask our CSM, who I am sure will help. Review collected by and hosted on G2.com.
Allbound has several positive aspects. First, it's very easy to manage and intuitive to use. Creating content is seamless, and the customization of the home dashboard allows us to make changes when necessary. Allbound is also extremely affordable. With over 8,000 users in there today, not having to pay per user saves us a ton of money and makes the platform pay for itself. Our portal hosts not only deal registration but also learning tracks, marketing materials, and event calendars. The co-brandable assets are also very popular among our partners. The platform also integrates well with our CRM, making automation seamless. Review collected by and hosted on G2.com.
One thing Allbound could improve on is its reporting capabilities. As a marketer, being able to see in detail who does what and when in an automated way is extremely important. The Channel Insights and Reports features could use some improving upon. There are also occasionally some bugs within the system. Review collected by and hosted on G2.com.
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We get so many compliments from our partners about how easy it is for them to use our portal, thanks to Allbound. We love the easy-to-use deal registration system, co-branding functionality, and the ease of organizing content. You can add a new piece of content in a minute or less and so much of the system runs without our daily intervention which is huge for scaling up our partner business. Review collected by and hosted on G2.com.
The one downside we've found with Allbound is that the reporting functionality is not as built out as we would like. It's sometimes hard to get down to specific data and we aren't able to let our partner sales team build their own reports without being an admin, which we aren't comfortable doing. Review collected by and hosted on G2.com.
One of the things I appreciate most about Allbound PRM is the level of support provided by their implementation team throughout the implementation process. Implementing a new tool and adapting it to our specific needs can sometimes be challenging, but the Allbound implementation team played a crucial role in making it smoother. They are highly accessible, respond quickly, and are always willing to find solutions that help us align our processes with the tool and vice versa (adapting the tool to our processes).
Additionally, the platform boasts a user-friendly interface, which greatly assists us when presenting it to our users. Having an intuitive interface makes it easier for our team to navigate and showcase the tool effectively. Review collected by and hosted on G2.com.
One aspect that I hope to see improvements and changes in Allbound PRM is the integration with CRM systems like Salesforce. It would be highly beneficial if Allbound could enhance its connection with additional Salesforce objects, such as opportunities. This enhancement would provide more flexibility to make the pipeline screen more comprehensive, enabling users within Allbound to monitor their pipeline with increasing accuracy. Review collected by and hosted on G2.com.