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Alexandria Reviews & Product Details

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

This is a very user friendly system with lots of in product help. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

To have the full benefits of the system you need to purchase additional add ons. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

We just went district wide to help facilitate adding our technology & textbooks. Review collected by and hosted on G2.com.

Alexandria Overview

What is Alexandria?

Alexandria Library Management Software empowers librarians and patrons with customizable interfaces, set-up, and hosting options. Access your catalog from any device on any browser - no apps needed! Plus, with 24/7 customer support, we're here for you every step of the way. Alexandria is a powerful library automation solution with over 10,000 users, developed to accommodate the needs of every library - no matter the size or configuration.

Alexandria Details
Languages Supported
English, Spanish
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Product Description

Alexandria library automation software empowers librarians and patrons with customizable interfaces, set-up, and hosting options. Access your catalog from any device on any browser - no apps needed! Plus, with 24/7 customer support, we're here for you every step of the way.


Seller Details
Year Founded
1987
HQ Location
Salt Lake City, UT
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®

CC
Overview Provided by:
Educational Technology With a Purpose

Recent Alexandria Reviews

Arielle D.
AD
Arielle D.Mid-Market (51-1000 emp.)
3.5 out of 5
"Library Management with Support"
Alexandria is a library management system that allows you to host your own server or be hosted in their cloud. Cloud access provides a websites av...
KB
Kimberly B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Satisfied User"
My school district has used Alexandria for many years now. I have been pleased with all that the system can do: create barcodes, library cards, inv...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Awesome Product"
This is a very user friendly system with lots of in product help.
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Alexandria Media

Alexandria Demo - Demo-Library-4.png
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Alexandria Demo - Demo-Library-5.png
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Alexandria Demo - Demo-Library-3.png
Demo-Library-3.png
Alexandria Demo - Demo-Library-1.png
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Video Reviews

14 out of 15 Total Reviews for Alexandria

4.2 out of 5
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14 out of 15 Total Reviews for Alexandria
4.2 out of 5
14 out of 15 Total Reviews for Alexandria
4.2 out of 5

Overall Review Sentiment for AlexandriaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Arielle D.
AD
Director of 21st Century Education
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Alexandria?

Alexandria is a library management system that allows you to host your own server or be hosted in their cloud. Cloud access provides a websites available for both searching and circulation and of the system. Having issues with running the custom reports, MARC look-ups, or other amazing features, Alexandria Companion has amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

The company offered an update that wasn’t to make the software more innovative and flexible. Unfortunately not everyone can get the update. They limited the amount with no real reason why. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

The Alexandria Library Management system manages circulation, inventory, and more of my library’s collection. This system does not integrate with third parties companies in which you may purchase materials. Review collected by and hosted on G2.com.

Brad B.
BB
Owner Operator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
LB
Librarian
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

Alexandria is extremely efficient. Every task one needs to perform in a library can be done easily with Alexandria. I did not purchase this initially; it was in place when I arrived but I understand the cost is quite reasonable. The customer service is STELLAR!!!! Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

The only downside is getting used to a new system if one has not worked on Alexandria before...which would be true with any new system. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

If your district is looking at new circulation software, I would encourage you to look at Alexandria and compare it with other programs. I believe it offers more bang for the buck! Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

The procedures are easy to learn so after a few tries, I found myself not needing to look at notes. I have found it to be very user friendly and I can performs tasks quickly and easily. Review collected by and hosted on G2.com.

KB
Library Clerk
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

My school district has used Alexandria for many years now. I have been pleased with all that the system can do: create barcodes, library cards, inventory, database search, etc. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

We recently upgraded to the v7. It doesn't feel as intuitive to me as the previous version. However, I am learning and playing around with it when I don't have students. I am sure it will just take some adjustment. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

The new v7 is more difficult to figure out the reports. The previous version was very easy to pull up the reports I needed. Review collected by and hosted on G2.com.

PA
Librarian
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

Although we are a small elementary library, it amazes me how intricate and all encompassing this software is. I can see that if I were working in a public library or a larger school library, that this would cover all aspects of library management. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

I would like to be able to write my own reports that would be more specific to my little library and my needs. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

Great software Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

Working now on trying to figure out why the camera is not working now that I have a new Mac OS Review collected by and hosted on G2.com.

TV
Library/Media Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

I love how easy Alex is to use. The tech support has been amazing when we have struggled with our school network. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

I haven't found a downside to Alexandria. We were asked to switch once and we refused because if it isn't broken don't fix it. in Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

I love the ease of use of Alexandria and the quality tech support I have received when needed. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

I like all the reports that can be generated for my administration so that they understand how important the library is to our district. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

The system is great. I like it. But there is so much to learn and I have very little time to spend learning everything there is to offer with this system. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

Reports are hard for me to find. At least the one I would like. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

Great Library system. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

So many reports. It has been hard for me to find just the right report. Also If there were a way to send a late slip to students that didn't use a whole paper. You may have this but I haven't found it yet. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Alexandria?

Alexandria is easy to use library software. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

As long as you get the training about it, the product is very user friendly Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

Currently we use it for library management, as well as for inventory tracking purposes. Review collected by and hosted on G2.com.

HZ
User Friendly but Updates needed
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Alexandria?

I just started using this software in the library that I'm working at. It was pretty easy to use within the first few days. The customer service is fast and efficient as well. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

I think updates are needed. For example, when I try to add a grade for a student/patron I type it in once and then the system makes me confirm that change again with a dropdown menu. I also needed to upgrade various patrons who had graduated to the next grade and had to upgrade them one by one instead of a whole group at a time. I believe this system can be more efficient. Also, a new contemporary design is needed. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

It's a program that's widely used in the Library field. It's easy to use but I'm not sure if it has a future or not unless it updates their system to be more effiecient and with a cleaner interface. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

This is a great system to search for books and to find out what books are overdue and easily send renewal/late notices to patrons. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Alexandria?

Ease of use, this program gives ability to manage patrons as well as items held in the library collection. Reports and statistics are very helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

Updates can cause some delays. Many times after there has been an update to the system there are delays and use is difficult for a short period of time. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

Library management system. This system keeps track year after year of statistical information that we frequently utilize for management of our library and the ability to analyze past strategies for improvement in our library management. Review collected by and hosted on G2.com.