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Alexandria is a library management system that allows you to host your own server or be hosted in their cloud. Cloud access provides a websites available for both searching and circulation and of the system. Having issues with running the custom reports, MARC look-ups, or other amazing features, Alexandria Companion has amazing customer support. Review collected by and hosted on G2.com.
The company offered an update that wasn’t to make the software more innovative and flexible. Unfortunately not everyone can get the update. They limited the amount with no real reason why. Review collected by and hosted on G2.com.
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Alexandria is extremely efficient. Every task one needs to perform in a library can be done easily with Alexandria. I did not purchase this initially; it was in place when I arrived but I understand the cost is quite reasonable. The customer service is STELLAR!!!! Review collected by and hosted on G2.com.
The only downside is getting used to a new system if one has not worked on Alexandria before...which would be true with any new system. Review collected by and hosted on G2.com.
My school district has used Alexandria for many years now. I have been pleased with all that the system can do: create barcodes, library cards, inventory, database search, etc. Review collected by and hosted on G2.com.
We recently upgraded to the v7. It doesn't feel as intuitive to me as the previous version. However, I am learning and playing around with it when I don't have students. I am sure it will just take some adjustment. Review collected by and hosted on G2.com.
Although we are a small elementary library, it amazes me how intricate and all encompassing this software is. I can see that if I were working in a public library or a larger school library, that this would cover all aspects of library management. Review collected by and hosted on G2.com.
I would like to be able to write my own reports that would be more specific to my little library and my needs. Review collected by and hosted on G2.com.
I love how easy Alex is to use. The tech support has been amazing when we have struggled with our school network. Review collected by and hosted on G2.com.
I haven't found a downside to Alexandria. We were asked to switch once and we refused because if it isn't broken don't fix it. in Review collected by and hosted on G2.com.
The system is great. I like it. But there is so much to learn and I have very little time to spend learning everything there is to offer with this system. Review collected by and hosted on G2.com.
Reports are hard for me to find. At least the one I would like. Review collected by and hosted on G2.com.
I just started using this software in the library that I'm working at. It was pretty easy to use within the first few days. The customer service is fast and efficient as well. Review collected by and hosted on G2.com.
I think updates are needed. For example, when I try to add a grade for a student/patron I type it in once and then the system makes me confirm that change again with a dropdown menu. I also needed to upgrade various patrons who had graduated to the next grade and had to upgrade them one by one instead of a whole group at a time. I believe this system can be more efficient. Also, a new contemporary design is needed. Review collected by and hosted on G2.com.
This is a very user friendly system with lots of in product help. Review collected by and hosted on G2.com.
To have the full benefits of the system you need to purchase additional add ons. Review collected by and hosted on G2.com.