34 Airwallex Reviews
Overall Review Sentiment for Airwallex
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Airwallex has been instrumental in streamlining our startup's financial operations. The platform's intuitive interface and robust features make managing international transactions seamless and cost-effective. The ability to hold multiple currencies and make quick conversions has significantly reduced our operational costs. Additionally, the integration with our existing systems was smooth, enhancing our overall efficiency. Review collected by and hosted on G2.com.
Honestly, there’s not much to dislike. The platform meets all our needs effectively. Though, having credit cards and credit line would be great! Review collected by and hosted on G2.com.
What I like best about Airwallex is how the expense claim module simplifies managing business expenses. It streamlines the process by allowing easy tracking, approval, and reimbursement of claims, all in one platform, making it much more efficient for both finance teams and employees. Review collected by and hosted on G2.com.
One downside of Airwallex is that the expense module doesn’t allow for custom categorization of expenses. It would be more useful if we could create and manage custom categories to better align with our specific accounting or reporting needs. Review collected by and hosted on G2.com.
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Airwallex has completely transformed the way we handle cross-border payments. As a business operating globally, we needed a reliable and efficient solution, and Airwallex has consistently delivered.
One of the biggest advantages for us has been the cost savings. The transfer fees are significantly lower compared to what we were paying before, and that's made a huge difference to our bottom line. Review collected by and hosted on G2.com.
Limited use for the Airwallex App - no in-app approvals and only realy used for 2FA. Review collected by and hosted on G2.com.
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The ability to collect different currencies from our customers. Quick and easy to convert and transfer funds between our bank accounts/companies immediately when needed. Seemless integration with our accounting software (Netsuite and Xero) and the great behind the scenes support from the team. Review collected by and hosted on G2.com.
At this point in time, not all the features available in Australia/US are available in Europe Review collected by and hosted on G2.com.
Making frequent payments to vendors in another country is very easy with Airwallex, and we get a more favorable exchange rate than many other platforms. We use the platform multiple times per week and have not had many issues. Review collected by and hosted on G2.com.
The setup process was a little longer than I anticipated because getting approved for an account took longer than expected. It also took a while for another owner to get access. I like the fact that there is an app for iPhone, but the app does not have the ability to make transfers, which is exclusively the reason we use the platform. Review collected by and hosted on G2.com.
- Available in many geographies including NZ
- Easy to create, cancel, manage and freeze cards
- Integration with Xero seamless
- Easy for team to upload receipts
- Great customer support
- Looking into its expense reimbursement and bill payments feature Review collected by and hosted on G2.com.
- Nothing really! Would be great to be able to set expense claim / card approvals matrix separately Review collected by and hosted on G2.com.
All of my transactions go through without issues. Cross border payments are very simple. Additional Perks and useful integrations. Review collected by and hosted on G2.com.
I wish there was dedicated phone support. However, any issues have always been resolved promptly through email. Just personal preference. Review collected by and hosted on G2.com.
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Responsive support. Easy to use UI. Fairly thorough KYC processes and payment integration. Review collected by and hosted on G2.com.
Limited currency. Exchange rates can be more competitive for cross border transfers. Review collected by and hosted on G2.com.
I like that the company was robust in security matters when I set up the account, and I like the simplicity of making and receiving payments. It's opened up my company to domestic payments internationally, and actually does what it says on the tin. Review collected by and hosted on G2.com.
I'd be more comfortable with staff being a little less "pushy". By way os example, I raised a question about an administrative matter, and got my reply, which was fine. I then receievd countless "follow-up" messages that were intrusive not helpful. But that's my only real concern. Review collected by and hosted on G2.com.
1. FX rates will save the company money
2. integration with Xero and great (plus improving functionality)
3. Very responsive team that are always on hand to help
4. Speed to open a new account in almost any juristiction Review collected by and hosted on G2.com.
There are a couple of area that need product development, but most are on the roadmap. Review collected by and hosted on G2.com.