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140 airfocus Reviews
Overall Review Sentiment for airfocus
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The airfocus platform is incredibly intuitive and easy to scale in your organization. Its modularity and breadth of capabilities means that it has moved well beyond "just another product roadmapping tool" and into a true platform to manage all aspects of product strategy. OKRs, customer feedback curation, roadmapping – airfocus can do it all!
Beyond the product itself, the airfocus customer support team responsible for driving adoption and implementation are the best I've ever had the pleasure of working with. Review collected by and hosted on G2.com.
The experience of role-based permissions is sometimes confusing, especially for new users, primarily because permissions can be delegated at multiple levels (e.g. by team, workspace, individual view). Review collected by and hosted on G2.com.
The flexibility it brings - In an ever changing situation it is great to have a tool as flexible as airfocus. It is easy to understand and you´ll always find help within the great staff of airfocus! It was very fast to roll out and to get going. My PMs like it a lot and even as we don´t have all features in use, it is highly frequented. Review collected by and hosted on G2.com.
I would love to have an internal bidirectional sync between workspaces. Especially for portfoliomanagement this would be a great help! Review collected by and hosted on G2.com.
Having all our stakeholders having access to our roadmaps on AirFocus, including being able to comment etc is super valuable. It ensures our sales, customer success and also customers have visibility on what we're working on and we can short circuit collecting data and insights that we use to double check our priorities. Review collected by and hosted on G2.com.
If AirFocus had Linear integration, it would be the perfect solution for us. Review collected by and hosted on G2.com.
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The greatest value you get out of Airfocus is its power and fexibility to cope with any of your existing product discovery/manageement/delivery/marketing practices and processes. With a super easy and slick UI on top, managing items of any kind seems so simple and natural, being feedbacks, epics, stories, products, features, initiatives, insights,.... I particulary like the way you can, in few clicks, add functionality to your workspaces via their apps (prioritization, priority poker, forms, insigths, portal and mirrored items are my favorites). I've deeply evaluated all other product mgt tools and Airfocus is clearly disrupting the field. Its young age shouldn't stop you, as also they have been recently VC-backed. Review collected by and hosted on G2.com.
There are 2 downside of super high fexibility proposed by a young company. The first one is that you need to set-it up yourselves. And even if they have great themplates to help you get started, it can be a bit overwhelming as there are so many ways to build things (compared to other tools more rigital that impose you a standard way of managing things). The second is that you can feel many features are not fully mature yet and you would expect a bit more around the corners to make your live more productive and enjoyable. But they are very proactive and listening to feedback. Review collected by and hosted on G2.com.
Airfocus is very flexible for the product manager to work with, easy to integrate with Jira and Zapier which allow to solve a lot of problems Review collected by and hosted on G2.com.
Nothing serious so far. The Jira integration need some improvement to be really easy for large companies could have fields with a lot of labels Review collected by and hosted on G2.com.
• The UI is very simple
• Navigation is easy to understand and has templates for workflows for continuous discovery.
• Compared to Jira and Trello, it's very easy to start using.
• It also has customization to make it work for our own processes. Review collected by and hosted on G2.com.
• Although it's easy to start using, it's difficult to master or to get it JUST right for us.
• There aren't enough "Views" tabs on the top
• There's no way to save filters to easily switch between them.
• Its Timeline view is confusing to look at
• Kanban board view could use more customization options for how it shows cards, such as hiding some labels.
• If a view has a filter that can exclude new items you create by accident, those items are not shown, and there's no indicator that the item was actually created. So we get a lot of stray junk items that we have to clean up later.
• It's not easy to view parent tasks/initiatives.
• Creating subtasks doesn't work as we expect it to. It does show inside the parent task's card in Kanban view, but it also shows as its own card down in the column, with no visual indicator that it's a task belonging to another. Makes for a confusing kanban board.
It's little things like those that easily pile up to make a frustrating experience. Review collected by and hosted on G2.com.
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The ease of publishing sharable pages allows me to share progress without having to write up lots of separate reports or producing Gantts a layman can read. Review collected by and hosted on G2.com.
There's only 1 item I require from the next package up, and it's only required for two users. $40 per user doesn't feel like good value for money, the ability to bolt on specific extensions, by user, would be music to my ears! Review collected by and hosted on G2.com.
Very easy to organize work across product development organizations. Review collected by and hosted on G2.com.
It's sometimes tough to keep it up to date! WOul dbe nice if they integrated nicely with our other software providers. Review collected by and hosted on G2.com.
Airfocus works well in multiple contexts and is adaptable to our needs. We have been able to use it effectively on several different problems. It is helpful to integrate customer feedback and backlog prioritization into one tool. Review collected by and hosted on G2.com.
Although we use the jira integration frequently, it can sometimes be a little finicky in its implementation. This has made it so we have a pretty steep learning curve with getting developers to use it well. Review collected by and hosted on G2.com.