(298)
4.4 out of 5
Visit Website
Sponsored
Agile CRM
Video Reviews
Review by
Great multi-faceted CRM and Inbound marketing tool
351 Agile CRM Reviews
4.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
G2 reviews are authentic and verified.
Here's how.
We strive to keep our reviews authentic.
G2 reviews are an important part of the buying process, and we understand the value they provide to both our customers and buyers. To ensure the value is retained, it's important to make certain that reviews are authentic and trustworthy, which is why G2 requires verified methods to write a review and validates the reviewer's identity before approving. G2 validates the reviewers identity with our moderation process that prevents inauthentic reviews, and we strive to collect reviews in a responsible and ethical manner.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Agile CRM?
I like how I can do almost everything with Agile.
From lead generation to client portal.
It's just really amazing to have a tool that you can use all throughout in your business. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
The UI needs fixing. There are some contents and items that don't need to be there but are in those areas.
The team should reevaluate the different categories and sections in the app so that to make sure that everything is what customers need.
Likewise, it'd be easier for them. Review collected by and hosted on G2.com.
SC
Stephen C.
Agile Coach and Scrum Master
Mid-Market(51-1000 emp.)
What do you like best about Agile CRM?
It is a tremendous integrated suite. It is end to end with lots of automated features that manage all parts of the customer journey, making process optimisation easy. This also makes it easy to scale as the business grows. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
It's a pretty niche/small company. It means that you soon get to know most people in the org. Support seems to be split between Texas, USA, Manilla, Philipines and India. It is a solution for smaller businesses rather than for large corporations. Review collected by and hosted on G2.com.
VK
Varun K.
Webmethods Administrator / SRE
Enterprise(> 1000 emp.)
What do you like best about Agile CRM?
Automated features, adding contacts are very easy, reports.
The free version is there to understand much better with hands on experience. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
It would be better if customisation improves ,better guidance like tutorials or documentations Review collected by and hosted on G2.com.
UM
Verified User in Market Research
Mid-Market(51-1000 emp.)
What do you like best about Agile CRM?
Excellent case management throughout different scenario, managing the customer is very good and great tracking feature of transactions. I really love it's automation process. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
Limitation in features like sales enabling, sales force automation, less user friendly in nature and UI is not great. If the features is getting updated regularly, then it will be good. Review collected by and hosted on G2.com.
BS
Bill S.
Project Manager
Small-Business(50 or fewer emp.)
What do you like best about Agile CRM?
No longer going to need to pay for this service. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
The fact that they no longer support the product and I put a lot of time and effort into creating campaigns and tools that I now need to port to another CRM system. Review collected by and hosted on G2.com.
JP
Jonathan P.
Marketer
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about Agile CRM?
It is easy to navigate; it may be difficult to understand how it works at first but after you got it. It's a smooth sail. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
Nothing did face issues at first, to be honest, but with support's help, I was able to resolve it. Review collected by and hosted on G2.com.
AD
Alex D.
Marketing Coordinator
Small-Business(50 or fewer emp.)
What do you like best about Agile CRM?
Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. Review collected by and hosted on G2.com.
AM
Amit M.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Agile CRM?
Cost: It is much cheaper than other products Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
Bugs: The company is pushing their new product, so they are not maintaining AgileCRM. There are large issues that have not been fixed. It has become unusable. Review collected by and hosted on G2.com.
UM
Verified User in Medical Devices
Enterprise(> 1000 emp.)
What do you like best about Agile CRM?
I've used other programs, and I have to say I enjoy using Agile more for documentation purposes. It's easier to look up documents and data in Agile vs other programs I've used. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
I only wish it looked better or had some areas with better font styles so that it's more clear however it does the job, and not everything needs to look pretty all the time. I do wish it looked a bit more colorful. Review collected by and hosted on G2.com.
AS
Angelo S.
Owner/Creative Director
Small-Business(50 or fewer emp.)
What do you like best about Agile CRM?
Agile has been built with a focus on the needs of solopreneurs and small businesses. It's customizable, cost-effective for entrepreneurs who want their CRM system to have all the bells and whistles that they need - not just limited features provided by other similarly priced products out there. Their system could track emails sent from outside of the platform, which was great for a client of mine that I suggested Agile to. Review collected by and hosted on G2.com.
What do you dislike about Agile CRM?
The UI could use some improvement and there is a bit of a learning curve - I would like to see something more innovative, combining what's on contact records with the company or financial details in one easy view. Review collected by and hosted on G2.com.
Agile CRM Categories on G2
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
