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Agile CRM Reviews & Product Details - Page 3

Agile CRM Overview

What is Agile CRM?

Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: - Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor - Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity - Enable multi channel communication with the ability to call or email or tweet to a contact from the same page - Monitor customer behavior and get real time alerts for customer activity - Manage helpdesk tickets with all of the customers history in one place - Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically - See customer data from various other business apps on one page using extensive integrations

Agile CRM Details
Languages Supported
English
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Product Description

Integrate marketing automation with CRM, social suite, telephony, and web analytics.

How do you position yourself against your competitors?

We are the only 'All-in-One' CRM platform which provides Sales, Marketing and Service in a single platform.


Seller Details
Seller
Agile CRM
Year Founded
2013
HQ Location
Dallas, TX
Twitter
@agilecrm
7,043 Twitter followers
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®

PK
Overview Provided by:

Recent Agile CRM Reviews

fatma m.
FM
fatma m.Small-Business (50 or fewer emp.)
5.0 out of 5
"Incredible"
Fast, easy to use, efficient and goes with the pace
Scott L.
SL
Scott L.Small-Business (50 or fewer emp.)
0.0 out of 5
"Do not buy until fixed. Links within outgoing email appear dead"
UX is ok. Not super intuative, but also not that complicated. Chat support to help you use it is pretty good, but issue resolution is not.
Prerna A.
PA
Prerna A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Automation platform"
Combines sales, marketing, and service automation into a single platform, reducing the need for multiple Tools. User-friendly interface with dra...
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Agile CRM Media

Agile CRM Demo - Sales Dashboard
Sales Dashboard - Robust and 100% customizable dashboard
Agile CRM Demo - Marketing Dashboard.png
marketing-dashboard.png
Agile CRM Demo - Contacts - Grid View
Simple and easy to view contact view
Agile CRM Demo - Service Dashboard
Service Tickets and Agent Performance Dashboard
Answer a few questions to help the Agile CRM community
Have you used Agile CRM before?
Yes

Video Reviews

351 Agile CRM Reviews

4.0 out of 5
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351 Agile CRM Reviews
4.0 out of 5
351 Agile CRM Reviews
4.0 out of 5

Agile CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Agile CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Erwin D.
ED
District Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Agile CRM?

Easily to search the product and all related items Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

For now I don't have any issue with agile since its one of my top list Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

I'm not familiar with the problem solving but based on my experience it can agile can assist engineers on product item list reviews Review collected by and hosted on G2.com.

William B.
WB
Marketing Team Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

Agile CRM offers a wealth of features—email and leads management, plus customers data organization—all in one place. Keeping everything under control is a breeze, and staying updated with customer information is effortless. The insights gained from this data have significantly enhanced our customer relations. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

This product has no cons. It's straightforward and incredibly user-friendly. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Agile CRM's significance in my daily operations is unmatched, as it continuously fuels success and steers our business forward. Review collected by and hosted on G2.com.

Brinly P.
BP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

I love this CRM. It's indispensable for my daily work. Campaign management, email communication with customers, and centralized data management are key. Agile CRM's dashboard and reports are phenomenal, providing me with easy-to-understand insights. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I have no criticisms about this tool. It performs flawlessly, and I am thoroughly satisfied with the seamless experience I am having with this product. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Agile CRM's dashboard and reports are an absolute game-changer, providing brilliant design and effortless interpretation. Review collected by and hosted on G2.com.

Chelsea K.
CK
Forward Deployed Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

Agile CRM has revolutionized the way I manage customer information. With all contact data, contracts, and documents in one place, it's a breeze to stay organized. The automation feature is a game-changer, allowing me to schedule targeted offers, boost customer confidence, and attract new clients. Truly invaluable! Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I have no complaints about it whatsoever. The product is loaded with features, and the customer support provided is outstanding. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Throughout the year, my experience with Agile CRM has been truly wonderful, providing invaluable support to our sales and marketing team in effectively managing leads and acquiring new clients. Review collected by and hosted on G2.com.

Drake W.
DW
Assistant Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

If there were additional woocommerce integrations, like Square Space and PrestaShop, it would be great. This would provide users with more options for creating their online stores. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

AgileCRM is an all-in-one solution that combines flexibility, customization, and ease of use to deliver excellent customer relationship management. As someone who specializes in automation, I highly recommend this tool to streamline and minimize manual customer-level efforts. Review collected by and hosted on G2.com.

Lucian C.
LC
Marketing Research Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar apps. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

All things considered, AgileCRM is still a remarkable system, and the customer service has been outstanding. The ability to consolidate all of our operational systems into a single solution and tailor it to our unique business requirements is still a fantastic feat. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

Initially easy to use.

I liked the free sign up and use it as a single user free accoount.

I gave an assitant admin rights and gave myself a spare login. Once i paid for the starter account I found myself paying for 3 users...and they do not allow a cancelling of a user as you register. I needed tech support to do that The whole experience feels like the Hotel California....you can check out but you can never leave.... The fact that they billed my card after closing the account proved that to be true. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

1) Any integration of phone or email only for the PRO upgrade -- not even the paid starter account. 2) Most integrations are in BETA - that is French for they dont work. 3) The Landing pages are now moved offsite -- feels like the software is evolving under your feet....and you are a beta tester -- so please do NOT plan on trusting your prior built efforts will last as the platform evolves under you 4) After you cancel ....close your bank account or cancel your credit card they will hit it long after you no longer have an account. Makes it impossibe to stop the fraud. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

They are not --i AM TRYING TO CANCEL THE SERVICE Review collected by and hosted on G2.com.

Taras H.
TH
Software Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

AgileCRM excels in contact management, making it a breeze to handle our contacts and sales leads. Additionally, it greatly aids us in efficiently managing our daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

This solution is flawless in meeting our needs without any disadvantages. It successfully executes the tasks it was developed for. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

With AgileCRM, I have a centralized database to store customer data and sales-related information, enabling me to easily access and analyze data on customer interactions, deals, and sales performance. Review collected by and hosted on G2.com.

Federico  Z.
FZ
Jefe de sistemas
Newspapers
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Agile CRM?

The ease of use and simple parameterization, even in its free version Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Several times I had to reload the page to be able to work. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

The possibility of managing customer support and tracking it Review collected by and hosted on G2.com.

Isai C.
IC
QA Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Agile CRM?

I've found that using AgileCRM's combination of a strong CRM and a customizable marketing module has been incredibly helpful in identifying and reaching out to customers. AgileCRM has empowered our marketing team to create and deploy campaigns without needing IT, which has saved us a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I have no negative comments to make. There is no negative feedback from my perspective. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Thanks to AgileCRM, I can communicate and track communications with our clients more effectively. Review collected by and hosted on G2.com.