# AfterShip Returns Center Reviews **Vendor:** AfterShip **Category:** [Returns Management Software](https://www.g2.com/categories/returns-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 12 ## About AfterShip Returns Center AfterShip Returns Center is an interactive and self-service return solution for Shopify and Shopify Plus stores. Delight customers with the best returns experience, remove friction from returns with a branded interactive return page, reduce costs and recapture revenue. We have partnered with 17 carriers to print return labels quickly. We support USPS, FedEx, DHL, UPS, and many other carriers. ## AfterShip Returns Center Reviews ### 1. Automate and Perfectly Simplify Return Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about AfterShip Returns Center?** With AfterShip Returns Center, I like the return process which is much clearer for customers, with a simple portal where they can make their request and track the progress. **What do you dislike about AfterShip Returns Center?** Some form or email customizations are somewhat limited without using more advanced options. **What problems is AfterShip Returns Center solving and how is that benefiting you?** What I love about AfterShip Returns Center is the fact that it helps me enormously to structure and automate the entire return process, instead of managing requests through scattered emails or messages. ### 2. Best Return Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Lovish K. | Subject Matter Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about AfterShip Returns Center?** Easy to manage all my returns under one app **What do you dislike about AfterShip Returns Center?** Nothing everything is good and can recommend this app to every e-commerce merchant. **What problems is AfterShip Returns Center solving and how is that benefiting you?** Easy return requests ### 3. Good Job **Rating:** 5.0/5.0 stars **Reviewed by:** Falgun U. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about AfterShip Returns Center?** It allow user to easy return the products and smooth process. The refund process also smoth and fast. Good reach and good interface Easy to understand **What do you dislike about AfterShip Returns Center?** It would be good if this process make on same day return. The shipping can be done fast so user can initiate return soon it rached back. Retrun reason mentioned should be checked. **What problems is AfterShip Returns Center solving and how is that benefiting you?** Sometime return got stuck and delayed the process. ### 4. Great Default Returns Solution For Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Marc G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AfterShip Returns Center?** AfterShip Returns Center was a great returns portal that we used for a couple years! The customer portal was user friendly and had great features, such as processing and automating returns requests, exchanges, and issuing refunds. **What do you dislike about AfterShip Returns Center?** Most of its integrations only support other AfterShip products. If you use products outside of the AfterShip ecosystem, Returns Center functionality can be limited. **What problems is AfterShip Returns Center solving and how is that benefiting you?** AfterShip was the best returns solution for a small business and solved the headache of coordinating returns via email with customers. The platform allows different rules and automations so the customers can submit their own return requests and everything is self-serve. ### 5. Very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Joe M. | AE, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about AfterShip Returns Center?** The ability to manage my returns all in one place **What do you dislike about AfterShip Returns Center?** Getting in contact with support could be made easier **What problems is AfterShip Returns Center solving and how is that benefiting you?** Helping me keep track of what needs to be returned and when, and what has already been returned ### 6. It's good for all **Rating:** 4.0/5.0 stars **Reviewed by:** Arslan M. | Organised Retail Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AfterShip Returns Center?** The best is services and the policies are also good. **What do you dislike about AfterShip Returns Center?** The late arrival is bad thing, AfterShip need to improve this system. **What problems is AfterShip Returns Center solving and how is that benefiting you?** The returns management ### 7. Responsive Team - THEY LISTEN **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AfterShip Returns Center?** Features, Features, MORE FEATURES! The Aftership Return Center Team is extremely responsive, but they also LISTEN! The amount of features they've added since we first started using Aftership Returns Center is really amazing. **What do you dislike about AfterShip Returns Center?** Sometimes the team is responsive, but can't help you immdeiately. Their follow up is great. **What problems is AfterShip Returns Center solving and how is that benefiting you?** helps consolidate return requests. easy refund to gift card inside the app. ### 8. A good return portal for startup businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Jeleene May M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about AfterShip Returns Center?** It's easy to use and easy to integrate on various CRMs. It makes it easier for the Customer Service Team to assist customers in their return requests. **What do you dislike about AfterShip Returns Center?** There are times when the app does not generate a return shipping label automatically for the customers or when the return portal crashes after processing the return online. **What problems is AfterShip Returns Center solving and how is that benefiting you?** Monitoring returned items, refunds, store credits, and exchanges. It also helps us with reporting on items commonly returned and the reasons. ### 9. My amazing experience with AfterShip Returns Center **Rating:** 4.5/5.0 stars **Reviewed by:** Samriddhi B. | Freelance Copy writer and Content writer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about AfterShip Returns Center?** AfterShip Returns Center has helped me a lot in regaining my customers' intact trust. Previously I was struggling a lot in smoothening the return process for my family's online e-commerce business, but AfterShip Returns Center has helped me in executing it in the true sense. The best feature I liked about AfterShip Returns Center the most is the "Refund to store credit". It not only has provided an improvised customer experience but has also impacted our business in regaining from the loss. **What do you dislike about AfterShip Returns Center?** There is nothing to dislike about AfterShip Returns Center. It has been working impressively, and just hope it keeps on enhancing its existing services more and more in the upcoming days. **What problems is AfterShip Returns Center solving and how is that benefiting you?** AfterShip Returns Center solves the disorderliness of a business's return procedure with much more efficiency. AfterShip Returns Center has helped me streamline my business's product return process without disrupting the other business sectors. The way it centralizes the product return processes, takes the responsibility of successfully executing returns, and reduces my business's operational cost is truly appreciable. ### 10. AfterShip Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2022 **What do you like best about AfterShip Returns Center?** That it is integrated with Shopify so it is an easy way to streamline manage all of our store's returns. The best thing about this platform is the ability to send labels directly to Canadian customers. **What do you dislike about AfterShip Returns Center?** To send American return labels, we need to create a commercial invoice outside of the platform because the one integrated is not correct. We have to send out a separate email to our US customers to send labels. Whenever there are issues on return centre, the customer support is awful to deal with and they do not have quick or great answers because it seems like it's outsourced. **What problems is AfterShip Returns Center solving and how is that benefiting you?** Sending return labels to Canadian customers in a couple clicks. It's automating a lot of our processes which we would have to manually fulfill. The performance of our returns has increased at our company. ### 11. My dropshipping experience with Aftership **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit jha D. | Level one Seller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about AfterShip Returns Center?** * It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels. **What do you dislike about AfterShip Returns Center?** No cons, but should show an estimated delivery date **What problems is AfterShip Returns Center solving and how is that benefiting you?** It automates the return services for an eCommerce or dropshipping business. I use it for my dropshipping business and do use it for my clients as well as Web-Developer ### 12. AfterShip Returns Center allows us to streamline our returns process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about AfterShip Returns Center?** Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label. **What do you dislike about AfterShip Returns Center?** The refunding process still has to take place outside of the returns center, so we have to use along side Shopify, it's not fully integrated **What problems is AfterShip Returns Center solving and how is that benefiting you?** Returns Center provides a way to organize and streamline returns, allowing customers to initiate the process themselves and requiring fewer touches per return - [View AfterShip Returns Center pricing details and edition comparison](https://www.g2.com/products/aftership-returns-center/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+02%3A31%3A22+-0500&secure%5Bsession_id%5D=88f68c12-ea8a-48b7-b4c2-7c877e8d0f21&secure%5Btoken%5D=875fe0e9643d9daf02ead149d14581999e87e4d44af0dcd9d22a957679feb15f&format=llm_user) ## AfterShip Returns Center Integrations - [Postman](https://www.g2.com/products/postman/reviews) ## AfterShip Returns Center Features **Integrations** - E-Commerce - WMS - Accounting - OMS **Tracking** - Shipping - Inventory **Transactions** - Exchange - Approvals - Refund - Credit ## Top AfterShip Returns Center Alternatives - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (257 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (253 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) - 4.4/5.0 (203 reviews)