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Advocacy Maven Reviews & Provider Details

Verified User in Information Technology and Services
OI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

Just love there overall work and commitment, prompt responses, expert guidance and professional service - always with a smile. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

Still to find out as I haven't experienced any :-) Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

If you are considering Advocacy Maven, GO FOR IT! The team is incredibly helpful, full of innovative ideas and demonstrates a strong work ethic. I will choose them every time! Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Advocacy Maven assists us with content creation for our advocacy platform, as well as ongoing project management and ad hoc queries. This not only saves us a lot of time but also ensures quicker results. Review collected by and hosted on G2.com.

Advocacy Maven Overview

What is Advocacy Maven?

Advocacy Maven is a full-service advocacy marketing agency, specialized in: – advocacy programs strategy consulting, - implementation support for launching advocacy programs, - advocacy platform management, optimization and analytics, – recruiting and onboarding advocates, managing advocate communities, – telling stories of customer success in case studies, blogs, videos, etc., – getting hand raisers for references, reviews, surveys, analyst relations, event speaking. Get in touch: hello /at/ advocacymaven.com

Advocacy Maven Details
Languages Supported
German, English, French, Italian, Portuguese, Spanish
Services Offered
Advocacy marketing, Community management, Case studies and videos, Workforce augmentation, Customer journey design
Locations Serviced
United Arab Emirates, Argentina, Austria, Belgium, + 22 more
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Provider Description

We help you build loyalty, enhance your reputation, feed innovation, and boost sales with Advocacy Marketing Programs. Strategy and consulting, program execution, community management, platform admin and analytics., case studies and video content creation. Remote execution in 30+ languages.


Seller Details
Year Founded
2013
HQ Location
Bucharest, RO
Twitter
@advocacymvn
31 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

Diana G.
DG
Overview Provided by:
CMO, Advocacy Maven

Recent Advocacy Maven Reviews

Verified User
O
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Prompt, professional service"
Just love there overall work and commitment, prompt responses, expert guidance and professional service - always with a smile.
Verified User
P
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"A Trusted Partner in Community Growth and Support"
Willingness to dive in and help find a solution.
Miguel G.
MG
Miguel G.Enterprise (> 1000 emp.)
5.0 out of 5
"Amazing Experience with Our CSM, Doina N."
The effective communication and follow ups with flexibility.

Advocacy Maven Media

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44 out of 45 Total Reviews for Advocacy Maven

4.9 out of 5
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Advocacy Maven Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Advocacy MavenQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Alexandra C.
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

I'd recommend Advocacy Maven to everyone! I'm super impressed by how adaptable, quick, efficient, and creative they are. They consistently deliver innovative solutions and demonstrate commitment to their projects. Advocacy Maven stands out not only for their exceptional expertise in all things "community and advocacy" related but also for their proficiency in essential program operations. This includes tasks such as raising purchase orders, managing and shipping merchandise, handling busloaders, and efficiently uploading leads. Their well-rounded skill set and dedication make them an invaluable partner for any project. If you’re looking for a team that combines professionalism, creativity, and reliability, Advocacy Maven is the clear choice! Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

I've had an extremely positive experience with Advocacy Maven and don't have any dislikes to share. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Adaptability and Efficiency: They address the need for a partner that can quickly adapt to changes and work efficiently, which benefits us by keeping projects on track and reducing delays.

Innovative Solutions: They solve the problem of stagnation by consistently delivering creative and innovative solutions, helping us stay ahead and differentiate ourselves.

Commitment: Advocacy Maven's dedication ensures that projects are seen through to completion, providing us with a reliable partner that we can trust.

Expertise in Community and Advocacy: They fill the gap of specialized knowledge in community building and advocacy, benefiting us by driving engagement and support for our initiatives.

Proficiency in Program Operations: They handle essential tasks like purchase orders, merchandise management, and lead uploads, solving operational challenges and freeing up our time to focus on other critical aspects of our work. Review collected by and hosted on G2.com.

Verified User in Computer Software
PC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Advocacy Maven?

Willingness to dive in and help find a solution. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

This is not necessarily their issue, but I wish they were able to help us with creating and tracking support cases. Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

Community engagement and growth - can be a daunting task.... it takes internal cross - collaboration, creativity, content, purposeful campaigns, and customer engagement. Advocacy Maven provides foundational and background support to allow you to focus on exception content and relationship building. I can't thank Doina enough for her patients, expertise, and willingness to always go above and beyond to support us. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Advocacy Maven has been an invaluable partner in our community growth journey. Their additional support and guidance have been instrumental in troubleshooting, reporting, and continuous improvement. They have been extremely helpful in building reports that help us define and measure our goals, ensuring we stay on track and achieve our objectives.

Their team is always responsive and ready to assist, making them feel like a trusted partner. Whether it's solving issues through troubleshooting or providing support during escalations, Advocacy Maven consistently delivers exceptional service. Their dedication and expertise have significantly contributed to our community's success.

I highly recommend Advocacy Maven to any organization looking for reliable and effective support in community growth and management. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
PH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

What I appreciate most about Advocacy Maven is the exceptional support I receive from my Customer Success Manager, Doina. She is incredibly responsive, always quick to address any questions or concerns I have. Doina consistently provides helpful, insightful suggestions that have made a real difference in improving our content. On top of her professionalism, she is always friendly and approachable, making every interaction a positive experience. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

There is truly nothing I dislike about Advocacy Maven. Every aspect of their service, from their responsiveness to the quality of support, has consistently exceeded my expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

I highly recommend Advocacy Maven to anyone seeking top-notch support and guidance. Their team, especially my Customer Success Manager, Doina, is incredibly responsive, knowledgeable, and dedicated to providing insightful solutions tailored to your needs. Whether you're looking for content strategy or platform support, Advocacy Maven delivers exceptional results with a friendly, customer-first approach. If you're looking for a reliable partner to help elevate your engagement content and overall strategy, Advocacy Maven is the perfect choice. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Advocacy Maven has been an invaluable partner in refining my content strategy, providing expert guidance on user experience troubleshooting, and assisting with platform technology issues. Their insightful suggestions for content ideas have helped to elevate my approach, while their troubleshooting skills have ensured smoother operations. Always friendly and eager to support, they go above and beyond to provide the assistance I need, making collaboration a seamless and enjoyable experience. Their dedication to helping in every way possible truly sets them apart. Review collected by and hosted on G2.com.

Carol D.
CD
Customer Engagement and Advocacy Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

They communicate promptly and effectively at every step, demonstrating a forward-thinking approach that consistently meets our needs. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

There is no downside to partnering with Advocacy Maven. This CMS experience is top-notch. Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

Don't hesitate to partner with Advocay Maven. Diana and team are truly the best and will walk beside you every step of the way. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

What I appreciate most about working with Advocacy Maven is their deep knowledge of customer advocacy, combined with their attention to detail, prompt communication, and flexibility. Our specialist, Srishty is the best! She excels in advising us about every aspect of our hub with utmost care, ensuring our complete satisfaction through prompt and effective communication at every stage. Our partnership with Advocacy Mavens has made all the difference in managing our community efficiently, helping us to create a consistant and engaging experience for our audience. Review collected by and hosted on G2.com.

Miguel G.
MG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

The effective communication and follow ups with flexibility. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

All good . Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Her expertise is helping us better understand the portal and get the most out of it by sharing her extensive knowledge and experience with the platform.

What I appreciate the most about working with Doina:

Efficient: She makes every process seamless and saves us valuable time.

Creative: Her innovative ideas have significantly improved our outcomes.

Very good follow-up: Doina ensures nothing falls through the cracks.

Resolutive: She tackles challenges head-on and always finds a solution. Review collected by and hosted on G2.com.

Sue R.
SR
Senior Manager - Customer Marketing and Advocacy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

Advocacy Maven is knowledgeable about customer advocacy and the Influitive platform. The team has been extremely helpful with assisting us in the CSM role of improving our backend processes, recommending improvements, and responding quickly to questions. They have been our cheerleader with Influitive/Jigsaw Interactive for support tickets and getting issues resolved. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

I haven't used the Advocacy Maven services outside of their roles as our CSM for Influitive. I can't speak to anything I dislike about the company. Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

If you're looking for outside experts to assist you with your customer community and advocacy initiatives, reach out to Advocacy Mavens. They have community experts and a strong team to help you reach your community and advocacy goals. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Since Jigsaw Interactive acquired Influitive, we lost our CSM support to run our customer community. Review collected by and hosted on G2.com.

Jody B.
JB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

Our implementation specialist, Simona was accessible and knowledgeable. At times, we weren't sure of what we were looking for and she was able to dissect our ideas and make them happen. She was incredible at answering all of our questions; if she did not know the answer, she found it out in time. Advocacy Maven's services were engaging, thoughtful, future-forward and timely. Their services are superior. We could not have created our amazing community without their guidance. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

Our time with Advocacy Maven was cut short due to a merger with Influitve and Jigsaw. Unfortunately, Advocacy Maven was pulled back from their services with Influitive customers and we were not able to get Advocacy Maven's assistance anymore. It was NOT Advocacy Maven's fault. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

We are new to the customer advocacy world. We choose Influitive as our advocacy platform. Advocacy Maven gave us the VIP treatment as we navigated through the development and processes to design the right community for us. They were able to take us through a clear process that was thought-provoking and stimulating. They helped us reach our goal of a community that was inviting and centred around our customers, helped us strategize how to sustain our community and gave us the confidence to build an amazing community. Advocacy Maven also helped us develop realistic goals/KPIs that we could share with our board. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

Our Advocacy Maven contact is very responsive and creative. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

To date, we have been very happy with the service that we've received, and feel that they always go above and beyond in presenting the best possible choices to us. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

We brought on Advocacy Maven on a retainer basis to support and advise us with our partner advocacy initiative. In the short time we have been working with them, they have brought light to what's really working, what's not with the platform through good report creation; introduced us to new ideas and ways we could approach challenges; and generally injected more energy and buzz to the platform. Review collected by and hosted on G2.com.

Janine F.
JF
Project Lead Customer Advocacy Program
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Advocacy Maven?

What I like most about working wiht Advocacy Maven is their attention to detail, prompt communication, flexibility, and consistent, forward-thinking customer focus. Advocacy Maven excels in ensuring that all aspects of our projects are handled with care and to our full satisfaction, communicating promptly and effectively at every step. Their flexibility and dedication to our needs have truly set them apart as a partner we can rely on. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

I don't have any dislikes. I can recommend Advocacy Maven to any organization that needs advocacy, community, VOC, feedback and other programs. Review collected by and hosted on G2.com.

Recommendations to others considering Advocacy Maven:

I highly recommend considering Advocacy Maven for your customer advocacy program strategy, platform management, program setup, content creation, program experience design, among other things. Their attention to detail, prompt communication, flexibility, and customer focus make them an excellent choice for a project. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

We use Advocacy Maven for various tasks related to our customer advocacy programs: program strategy, community management, platform admin, content creation, and measuring program success. In 2023 we consolidated a number of regional communities into one global program. Advocacy Maven's ability to provide a single point of accountability during this work and bridge the communication between our APAC, EMEA, and AMERICAS customers and stakeholders has been crucial for us. We haven't found any other agency that can match their expertise. It's made a huge difference for our program, smoothing out operations and ensuring strong engagement across the globe! Review collected by and hosted on G2.com.

PC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Advocacy Maven?

I genuinely cannot say enough wonderful things about Simona at Advocacy Maven. You can tell she worked long hours just to ensure we had a great experience & could reach our goals. Advocacy Maven has a very organized process & hard-working team that made the experience so much more seamless. We were SO lucky to have this team. If it weren't for the Advocacy Maven team, we would have never completed our projects in time and they would have been so much less cohesive. Review collected by and hosted on G2.com.

What do you dislike about Advocacy Maven?

I believe much (if not all) of the team at Advocacy Maven is based in Romania, and while they work flexible hours, it doesn't always align perfectly with schedules in the US. However, Simona and the whole team at Advocacy Maven were extremely timely with all of our requests & meetings. So I wouldn't say it's a dislike, per se, it just can be a little difficult depending on where you live. Review collected by and hosted on G2.com.

What problems is Advocacy Maven solving and how is that benefiting you?

Advocacy Maven (particularly Simona) worked with our team to onboard our Influitive instance in record-breaking time. Our team needed to launch a Customer Advocacy program as fast as possible and Simona worked with us tirelessly to make sure we could reach our deadlines. Neither myself nor anyone else on my team had experience onboarding a platform as complex as Influitive and Simona and the team at Advocacy Maven made it incredibly easy to understand & execute. Review collected by and hosted on G2.com.