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Adobe Campaign Reviews & Product Details

Eman D.
ED
Sales and Marketing Coordinator and Designer at Heavenly Designs by Heaven Event Center
Events Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Campaign?

How easy the system is to use. it is just so easy Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

I like it all I have come across something that I don't like. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

Trying to manage our sales in one spot. Review collected by and hosted on G2.com.

Adobe Campaign Overview

What is Adobe Campaign?

Adobe Campaign is a set of solutions that help you personalize and deliver campaigns across all your online and offline channels.

Adobe Campaign Details
Languages Supported
English
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Product Description

New Adobe Campaign, formerly Neolane, lets you orchestrate personalized experiences determined by the customer’s habits and preferences.

How do you position yourself against your competitors?

With the right tools, you can quickly and easily create amazing campaigns that resonate with your audience. Our robust and intuitive features help you personalize and deliver amazing cross-channel campaigns.


Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,290 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


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Overview Provided by:

Recent Adobe Campaign Reviews

AJ
Adam J.Mid-Market (51-1000 emp.)
3.5 out of 5
"An Infinite World Of Possibilities For Your Emails"
We love that we can not only have multiple automated campaigns running at once, but that we can edit them in real time rather than having to stop a...
Erica M.
EM
Erica M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great resource for marketing needs"
I use Adobe Campaign for major marketing projects and it works so well! I'm very happy with the product.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It is a great resource to for marketing"
It is great source for marketing. It is also great when combines with other adobe softwares. The built-in-reporting and targeting features has help...
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Adobe Campaign Media

Adobe Campaign Demo - Screenahots_G2_report.png
Out of the box reports allow you easily track campaign success.
Adobe Campaign Demo - Screenahots_G2_workflow2.png
Orchestrate omni-channel campaigns with easy-to-use visual workflows and icons.
Adobe Campaign Demo - Screenahots_G2_email.png
Design, edit and personalize email marketing campaigns.
Adobe Campaign Demo - Screenahots_G2_profile1.png
Track every interaction from both online and offline channels and merge it into a single, integrated profile.
Answer a few questions to help the Adobe Campaign community
Have you used Adobe Campaign before?
Yes

Video Reviews

347 out of 348 Total Reviews for Adobe Campaign

4.1 out of 5
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347 out of 348 Total Reviews for Adobe Campaign
4.1 out of 5
347 out of 348 Total Reviews for Adobe Campaign
4.1 out of 5

Adobe Campaign Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Adobe CampaignQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adobe Campaign?

It is great source for marketing. It is also great when combines with other adobe softwares. The built-in-reporting and targeting features has helped us to spread knowledge of our private school that would otherwise go unnoticed. we are also a nonprofit and being able to reach a wide variety of people without having to email each and every person has helped not only our administrator, but our ability to remain open and help our students with financial aid and donations. Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

It can be difficult for someone who doesn't have computer experience to use it. Being a small school, we are not able to afford a full time IT employee, this means we are very limited on who is able to help with this software since it is not New user friendly. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

We needed to reach to more people in order to spread awareness of our school existence to others. We depend on outside donation and involvement to remain open and running. Review collected by and hosted on G2.com.

QV
Senior Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Adobe Experience Cloud: Adobe Campaign, Adobe Analytics, Adobe Audience Manager, Adobe Experience Platform
What do you like best about Adobe Experience Cloud?

The fact that it was an easy and best solution to manage the customer journey and improving outcomes for our clients. We really saw the connection between sales and marketing and felt it was more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

It can sometimes be a bit buggy but I felt it was all to do with the tech end of things that can be fixed. The UX could also be enhanced too because I find sometimes the buttons are positioned in odd places. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

It's solving the gap that exists between the Sales team and the Marketing team. Usually there's information lost but this has made it quite informative for both team to report on and monitor. It's helped a lot and has helped us improve our deliverables for our clients. Review collected by and hosted on G2.com.

Shubham  P.
SP
Software Engineer
Computer Software
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Campaign?

Personally I have been using and working on Adobe Campaign from last 5 years and it's the best tool in the market it terms of its ability to send emails , SMS , Push Notification and What's App Integration.

Now with the New Adobe Campaign V8 and it's architecture it had ability to reach 1 billion+ audience.

Also with the upcoming new UI/UX it's even more easy for marketers to use and customise the campaign. Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

Nothing as such. It has all the capabilities available which any big organisation would need to reach out to it's customers with personalization and that too at scale. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

Any organisation using Adobe Campaign can do personalization at scale and can easily send emails , SMS , Push Notification and What's App Integration.

Now with the New Adobe Campaign V8 and it's architecture it had ability to reach 1 billion+ audience.

Also with the upcoming new UI/UX it's even more easy for marketers to use and customise the campaign. Review collected by and hosted on G2.com.

Samyak P.
SP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Adobe Experience Cloud: Adobe Campaign, Adobe Target, Adobe Experience Platform
What do you like best about Adobe Experience Cloud?

Some advantages of the Adobe Experience Cloud:

1. Comprehensive Suite

2. Seamless Integration

3. Robust Analytics

4. Personalization and Targeting

5. Content Management and Delivery

6. Advertising Optimization

7. Scalability and Flexibility Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

Here are some potential drawbacks of the Adobe Experience Cloud:

1. Complexity and Learning Curve

2. Complexity and Learning Curve

3. Implementation and Integration Efforts

4. Customization Limitations

5. Dependency on Adobe Ecosystem

6. Support for Non-Marketing Use Cases

7. Continuous Upgrades and Updates Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

The Adobe Experience Cloud is designed to solve several challenges related to managing and enhancing digital experiences for businesses. Some of the problems it addresses include:

1. Fragmented Customer Data

2. Ineffective Personalization

3. Siloed Marketing Efforts

4. Lack of Data-Driven Decision-making

5. Complex Content Management

6. Limited Advertising Optimization

By addressing these challenges, the Adobe Experience Cloud benefits businesses in several ways:

1. Enhanced Customer Experience

2. Improved Marketing Efficiency

3. Data-Driven Insights

4. Streamlined Content Management

5. Optimized Advertising Performance Review collected by and hosted on G2.com.

AJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Adobe Campaign?

We love that we can not only have multiple automated campaigns running at once, but that we can edit them in real time rather than having to stop a campaign and reset. Adobe Campaign allows for the process to continue moving. Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

Creating one-time campaigns through a third party data lake can be very time consuming in the sense of audience building. I'm sure one day it'll be more seamless. It's certainly not hindering us from sending campaigns, but it can slow our process. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

We have thousands of Members we need to market to, each with slightly different needs and requirements. Adobe Campaign allows us to tailor our messages to each of them with ease. Review collected by and hosted on G2.com.

Luis A.
LA
Senior Localization Publisher
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Adobe Campaign?

In my experience this is one of the greatest marketing tools for deploying Digital Marketing Campaigns and email in bulk with specific Marketing purposes, also the analytics dashboard is very extensive and customizable. Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

Sometimes when navigating trough tabs feels difficult and pricing model is quite expensive. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

Campaigns automation is the greatest strenght of Adobe Campaign because a campaing setup is very intuitive and easy to manage and after a campaign is deployed the analytics and campaign results are very easy to track regardless of the medium. Review collected by and hosted on G2.com.

Chuck F.
CF
Knowlege Management Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Adobe Experience Cloud: Adobe Campaign, Adobe Experience Manager
What do you like best about Adobe Experience Cloud?

The best thing is the functionality, really a lot of functionality, you need to really take the time to learn the system. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

I find the fee structure strange, but it's common nowadays. The complexity is an issue if you expect it to be plug and play. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

It allows me to adminiser much easier. Marketing is easier, now that I know the system. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Products used within Adobe Experience Cloud: Adobe Campaign
What do you like best about Adobe Experience Cloud?

Adobe Cloud offers an exceptional user experience that revolutionizes creative workflows. With its seamless integration across platforms, robust features, and reliable cloud storage, it empowers marketers to unleash their creativity and deliver impactful campaigns. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

I am yet to find a flaw, so till now, it has been a great experience. I Will update regularly if i find any defects , which iam not okay with and needs attention. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

Adobe Cloud Experience is a game-changer for market campaigns. Its integrated suite of tools empowers businesses to create, manage, and analyze campaigns seamlessly. With features like real-time collaboration, data-driven insights, and personalized customer experiences Review collected by and hosted on G2.com.

Darpan C.
DC
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Campaign?

It offers features like planning, scheduling, A/B testing etc. I can also design customer journeys and automate marketing workflows. I can engage customers and improve my conversion ratio. Review collected by and hosted on G2.com.

What do you dislike about Adobe Campaign?

Complex to learn the features present in this platform takes time to learn. Its cost is very high as it comes with Adobe Experience Cloud suite. Review collected by and hosted on G2.com.

What problems is Adobe Campaign solving and how is that benefiting you?

The automation part of this helps me save time to focus on strategizing some other marketing tactics. It also helps me to optimize my campaigns and improve my overall ROI. Review collected by and hosted on G2.com.

SS
Access Control & Residential Intercom Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Adobe Experience Cloud: Adobe Marketo Engage, Adobe Campaign, Adobe Analytics
What do you like best about Adobe Experience Cloud?

Discover information quickly to provide personalized experiences to our customers. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

Learning the different Adobe Experience Cloud tools can be tedious at first but it is definitely worth the effort to adapt to it. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

We reach the customer more easily and offer more accurately what they demand. Review collected by and hosted on G2.com.