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18 Adentro Reviews
Overall Review Sentiment for Adentro
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To provide clients services as a good connection to the web we can use it to place our advertising and marketing projects. The platform allows us to track the clients and in the administration panel we can check the ongoing marketing tasks. Review collected by and hosted on G2.com.
Time tracking doesn't work so well - this regarding the usage of the wifi. Review collected by and hosted on G2.com.
You have an account manager who works closely with you to ensure you can accumulate as many subscribers as possible. Setup at the restaurant was easy. It offered free WiFi to customers in exchange for their contact information, particularly email address. Once collected, we can send email blasts to them. You can also send it out based on demographics, which was useful. You can also create unique coupon buttons so customers don't use it more than once. Review collected by and hosted on G2.com.
Although easy to use, it was lacking many features MailChimp had for free. Designing a template wasn't as interesting. Review collected by and hosted on G2.com.
It was highly focused on a specific niche (hospitality) and works quite well once you get it up and running Review collected by and hosted on G2.com.
It requires clients to swap out their hardware, which is one strike against them. All of my clients balked at the idea because, since they are not all that tech savvy, changing out tech tends to freak them out a bit. Plus it isn't applicable outside of restaurants, bars and hotels. I work with large to small businesses in almost every arena and they each have different needs for marketing automation. Almost any wifi hotspot vendor can collect data from customers so having a marketing automation platform that can collect the data can work. Review collected by and hosted on G2.com.
ZenReach is a very easy to use and high-tech tool that makes it very easy to collect emails. There is no other source that our company has ever used that allowed us to generate at many emails from our customers. Along with that, all the data and capabilities of ZenReach are at the top of their industry. Review collected by and hosted on G2.com.
Sending emails could be improved through the ZenReach portal. We recently just left our 9 year old account with Constant Contact and began to solely use ZenReach instead as our contact database and email marketing. The only problem that we found is that ZenReach has a hard time properly organizing contacts for a business with the use of labels and groups. Review collected by and hosted on G2.com.
Using Zenreach for a group of restaurants, it's great to have smart emails enabled to send out first-time guest offers. Review collected by and hosted on G2.com.
There's not a lot of customization available when designing emails, and often they don't translate well to mobile. I don't like not being able to view specific customer lists like you can in other platforms like ConstantContact, and the smart emails have had errors sending multiple "first-time guest" emails to the same person and at varying times after a person's visit, and you can't track offer redemptions within the platform. In analytics, I like that you can view the walk-through rate of how many customers come back within a week of receiving an email, but wish you could view returning customers for different ranges of time, as well as a click-through rate/any actions they may take which Zenreach doesn't currently report on. Review collected by and hosted on G2.com.
