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ACTO Omnichannel Education for Life Sciences Reviews & Product Details

NR
Manager, Educational Content Development & Delivery
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

All the internal support to customize the platform to meet our needs. Heywood Chu is simply wonderful to work with! They continue to improve the platform and are very responsive. They are also clear on what cannot be done and that is helpful too. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

I do not dislike any aspect of ACTO; however, the learning curve on the development end is my challenge. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

Lots of great support. They have been very patient with our company and stuck with us during our proposal and acceptance. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

We are solving the problem of an LMS that did not have good reporting, so now we can track performance better. The Sales Enablement is solving a problem we had with another platform that was difficult to search and not used enough by our sales team. Review collected by and hosted on G2.com.

ACTO Omnichannel Education for Life Sciences Overview

What is ACTO Omnichannel Education for Life Sciences?

In life sciences, education is an underutilized strategic lever that can transform patient outcomes. ACTO exists to set the gold standard for education in life sciences and healthcare by building the industry’s best Omnichannel Education ecosystem. With ACTO’s Omnichannel Education platform, global pharmaceutical and medical device companies educate and engage learners across the care continuum through unified educational experiences and journeys. Senior commercial and medical education leaders draw deep, powerful impact data by consolidating disjointed educational touchpoints into an omnichannel experience. We are an AI-powered SaaS platform built for life sciences that uses mobile experiences and agency partnerships to give learners all the right tools in one intuitive cross-platform app, and give leaders powerful admin tools with engagement data in one command center.

ACTO Omnichannel Education for Life Sciences Details
Languages Supported
German, English, French, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese, Chinese (Simplified)
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Product Description

ACTO is an AI-powered SaaS platform built for life sciences that uses mobile experiences and agency partnerships to give learners all the right tools in one intuitive cross-platform app, and give leaders powerful admin tools with engagement data in one command center.


Seller Details
Year Founded
2014
HQ Location
Toronto, Ontario
Twitter
@ACTOapp
224 Twitter followers
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®

ACTO I.
AI
Overview Provided by:

Recent ACTO Omnichannel Education for Life Sciences Reviews

PB
Prakriti B.Mid-Market (51-1000 emp.)
1.0 out of 5
"Outdated and hard to use- we got complaints constantly"
the content management section- helpful to see all content ever uploaded
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Our experience with ACTO was excellent. From implementation to support services they were great."
The team at ACTO was very hands-on with helping us get our platform up and running! I would highly recommend them for training purposes.
Jacqueline C.
JC
Jacqueline C.Mid-Market (51-1000 emp.)
5.0 out of 5
"ACTO has been a wonderful and game changing partner"
ACTO has helped us exceed our goals when it has come to training milestones. We use it for new hire training, pre-work to meetings, and quarterly ...
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ACTO Omnichannel Education for Life Sciences Media

ACTO Omnichannel Education for Life Sciences Demo - One App. One Dashboard.
One app for your reps to access their training, sales, and marketing tools. One dashboard for powerful field intelligence.
ACTO Omnichannel Education for Life Sciences Demo - Sidebar Navigation
ACTO gives your sales reps everything they need to speak on clinical value, in one place. Reps have one app for training, sales enablement, coaching, and events.
ACTO Omnichannel Education for Life Sciences Demo - ActionPack
ActionPacks are micro-learning modules designed to boost rep engagement and retention
ACTO Omnichannel Education for Life Sciences Demo - Table of Contents
ActionPacks are organized into high level topics and micro-lessons that break down essential information that sales reps need to communicate product and clinical value
ACTO Omnichannel Education for Life Sciences Demo - Micro-Lesson
Actions provide context on how to effectively engage with the resources provided in the lesson. Protips provide additional, useful information such as a key statistic. Each lesson has multimedia resources attached to it, such as videos, weblinks, checklists, images, SCORM, and documents.
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24 out of 25 Total Reviews for ACTO Omnichannel Education for Life Sciences

4.6 out of 5
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ACTO Omnichannel Education for Life Sciences Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons

Overall Review Sentiment for ACTO Omnichannel Education for Life SciencesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PB
Marketing Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ACTO Omnichannel Education for Life Sciences?

the content management section- helpful to see all content ever uploaded Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

switching from admin to user resets the location of where you are the search is not great Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

helped hold content but users were constantly complaining about how hard it was to find things Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

The team at ACTO was very hands-on with helping us get our platform up and running! I would highly recommend them for training purposes. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

There were no downsides to our experience with ACTO Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

We are training our sales team, which is 100% remote. Review collected by and hosted on G2.com.

Response from Nate Kahl of ACTO Omnichannel Education for Life Sciences

Thank you so much for taking the time to share you're feedback with us! We're so glad your experience with ACTO has been positive - and we're just getting started on delivering for your organization! Thanks again!

Jacqueline C.
JC
Senior Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ACTO Omnichannel Education for Life Sciences?

ACTO has helped us exceed our goals when it has come to training milestones.

We use it for new hire training, pre-work to meetings, and quarterly training initiatives.

The metrics are state-of-the-art, and have been very helpful in determining development for the representatives. Senior leadership has been especially impressed with everything. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

There is nothing I dislike about ACTO. ACTO has been a wonderful partner.

Anything we have needed they have been there for us. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

This will be the best time and money you and your company could invest in. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

We had a training gap in reaching our sales force consistently, and providing training where we could measure results. Review collected by and hosted on G2.com.

CS
Director of Clinical Education & Sales Training
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

ACTO has helped me transform the way I train my sales representatives. It helps take complex product and clinical information and break it down into micro-learning that enable the sales representative to more effectively convey the material to the customer. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

There isn't really anything that I dislike. ACTO listens to the end user and takes the information to continually improve the tool. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

ACTO is a one stop shop that has all the resources and the analytics in one place. It can be as robust as you need it to be. There is a commitment up front in structuring the action packs but once you create one than it is easy to replicate. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

The biggest challenge that I have had and realized the greatest benefit from utilizing ACTO has been taking the vast amount of marketing and clinical material and breaking it down to what is relevant and useful to the sales representative and the customer. The greatest benefit as a result ultimately has been the increased sales. Review collected by and hosted on G2.com.

Jill M.
JM
Manager of Training and Development
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

The best feature of ACTO is its simplicity. When we rolled out our first ActionPack, I didn't have a single sales rep call to ask for instructions. It's extremely intuitive. Analytics are robust and are already helping to determine which resources are most useful. This gives us insight for future ActionPack development. Since our initial rollout, I have many departments asking if they too can use ACTO. The possibilities are endless. I'm using the platform for sales enablement, product and sales training, ongoing development training, and also to disseminate marketing campaigns and sales initiatives. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

From a user standpoint, I would like to see landscape mode supported. From a development standpoint, more consistency between the desktop and mobile view. Also the ability to order resources once uploaded into a lesson, would be fantastic. I find that the app looks and functions better on mobile devices rather than a desktop, but I design on the desktop. I'm constantly going back and forth between the computer and my iPad which is a little annoying. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

We're able to quickly disseminate information, including updates to the entire sales team. In addition we're able to hold reps accountable for their own learning and development. Eventually, we hope to reduce calls/emails/questions from our reps regarding sales, product and competitor knowledge. After running some initial analytics, we can see that our top performing reps are the ones spending the most time in the app. Review collected by and hosted on G2.com.

RS
Organisational Development Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

The fact that the platform is so flexible meaning that I can make real time changes to reflect up to the minute changes in legislation and the needs of my team. I also like that I can create content using other tools that work seamlessly with ACTO. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

Some of the functionality is not clearly thought out such as where the "complete lesson" button is at the bottom of the page. It has caused a few issues for my own team in completing their training. Also, occasionally when they make changes to the platform they do not follow up with information so what seems simple enough when you work at ACTO, can cause issues for the user if they are not aware of the change. I had an example of this recently with expanding options. I appreciate that it might seem obvious to the team at ACTO, however, when you are working in ACTO daily and the options just seem to disappear it can be frustrating. That being said, when I did finally have a conversation with the team, they were their usual, incredibly kind selves and did want to understand from a user perspective. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

Our ability to get learning out quickly when legislation changes and our ability to really embed learning and start developing a continuous learning culture. Review collected by and hosted on G2.com.

Bruce D.
BD
Director, Product Training & Education
Medical Devices
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

ACTO has allowed me to deploy a variety of training assets into the hands of the sales force due to the variety of mechanisms the program can accommodate. The ability to provide a video tutorial, pedagogical slides, screen shares, and "podcasts" have driven knowledge from the office to the hands of the sales team when they need it. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

New subscribers sometimes have difficulty setting up an account. A simple video that walks the user through the set up process would be helpful to send to my new hires. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

Rest comfortably knowing that the product - and especially the support team - will exceed your expectations. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

Role play examples performed by product managers can be sent to the field along that substantiate the messaging rolled out in written form (slides, pdf, documents, etc.) Review collected by and hosted on G2.com.

PL
Manager Training & Professional Education
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

The way how the company is supporting us and trying to help out to make new users familiar with the app. and at the same time support on an admin side.

The app itself is very userfriendly and mobile. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

At the moment the content is only available in an on-line environment. Not all content is available in landscape. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

Real benefit is that you do not have to work with different platforms as you have your authoring tools all available in ACTO. It is also quite easy to understand how to create Action Packs and to deploy these to your user groups. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

Micro learning solves the problem of anchoring knowledge. By breaking the learning content down into smaller pieces and by using different types of content you can develop an attractive learning experience for users when they need it most. Review collected by and hosted on G2.com.

LW
Director Clinical Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

Broad based sales enablement tool to support ongoing clinical and sales training, coaching from upper management, and tracking of marketing collateral and utility to support sales cycle. Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

The click through process for sales training modules isn't as straightforward as it seems. Teams always struggle with what to do after they complete a section. If there is a quiz, it needs to pop up at the end before a user can move on or they have to elect to come back to it and then the course pushes you to the next bit of content. Somehow the process needs to be more automated and not require a click through. Review collected by and hosted on G2.com.

Recommendations to others considering ACTO Omnichannel Education for Life Sciences:

The team and the platform is amongst the best I have seen. I think ACTO is unique in the sense that they have a platform that has integrated the critical components needed for a commecial organiziation - training, sales enablement, coaching and sales rep effectiveness. It provides management with a tool to be able to coach and support ongoing development. It also provides marketing with a sense of how effective their content is or what they need to spend more time training the sales team to say and do. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

We currently only have manuals for training & it doesn't support long term retention or understanding. Learning is difficult for the user to do independently, and requires face-to-face training. I think we can reduce cost and improve our sales and clinical effectiveness. Review collected by and hosted on G2.com.

CV
Education Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ACTO Omnichannel Education for Life Sciences?

Intuitive user interface, search functionality, simplified administrative organization and maintenance, sales training and development tools Review collected by and hosted on G2.com.

What do you dislike about ACTO Omnichannel Education for Life Sciences?

Some features differ whether you are using a laptop or mobile/tablet device. It's a little difficult to get to know the training tools (how to create, specifically), but I think it just takes more time with the platform until you get the hang of it. Review collected by and hosted on G2.com.

What problems is ACTO Omnichannel Education for Life Sciences solving and how is that benefiting you?

Field resource accessibility, sales management/coaching/training/development Review collected by and hosted on G2.com.