ActivTrak Reviews (340)

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Reviews

ActivTrak Reviews (340)

View 1 Video Reviews
4.3
340 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its clear visibility into employee productivity and detailed reporting capabilities, which help identify inefficiencies and support performance coaching. Many appreciate its user-friendly interface and ease of deployment, making it suitable for both remote and hybrid teams. However, some users note that the extensive data can feel overwhelming at times.

Pros & Cons

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MZ
Meredith Z.
Marketing Operations Manager
Mid-Market (51-1000 emp.)
"Effortless Insights, Simple Setup"
4/5
What do you like best about ActivTrak?

I really like that ActivTrak's UI is really simple. It's easy to find what I want and it gives me the data I need. I appreciate that it runs in the background without having to turn anything on, and the setup is easy as well. I don't have to spend a lot of time in the platform, which is valuable to me because I can get what I want quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Difficult to explain to users that we're not "stalking" or "micromanaging" them Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Meredith -

Thanks for sharing your experience. I'd love to share a few resources with you if you haven't seen them:

-How to Introduce ActivTrak to Your Organization: https://support.activtrak.com/hc/en-us/articles/360041642772-Introducing-ActivTrak-to-Your-Organization

-Building Trust With Workforce Analytics: A Privacy-First Approach: https://www.activtrak.com/blog/building-trust-workforce-analytics-privacy-first/

-Creating a Culture Where Productivity Can Thrive: https://www.activtrak.com/blog/creating-a-culture-where-productivity-can-thrive/

Thanks again,

Megan

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Non-Intrusive Scheduling That Handles In-Person Meetings Smoothly"
4.5/5
What do you like best about ActivTrak?

I like that it is not intrusive and can account well for in person meetings. The setting to be able to allow people to schedule that easily is really nice. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

I think it'd be nice to be able to integrate with mobile devices easier, possibly taking in more signals. Review collected by and hosted on G2.com.

Blake M.
BM
Blake M.
cfo
Small-Business (50 or fewer emp.)
"Excellent Productivity Reports and Benchmarking"
4/5
What do you like best about ActivTrak?

productivity reports and benchmarking are good Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Measuring true productivity is subjective. Review collected by and hosted on G2.com.

AB
Amanda B.
Small-Business (50 or fewer emp.)
"Agency Owner"
5/5
What do you like best about ActivTrak?

We love ActivTrak. We are able to see what our employees are doing, if they are going to any prohibited sites or are just sitting idle. So many wonderful options and the price is reasonable as well. Keep up the great work. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

We have not found anything we dislike. They are great about adding features and keeping relevant. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Amanda, Thanks for taking the time to share your feedback with us — we really appreciate you taking the time to do so! Have a great rest of your week! ~Megan

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"User-Friendly Insights with Room for Improvement"
4/5
What do you like best about ActivTrak?

I think the ActivTrak website is pretty user-friendly for the most part, which makes it easier for me to navigate through my tasks. The initial setup was pretty painless, so I didn’t have to spend a lot of time getting things started. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

They have made some changes recently that I don't love. Some of the information on reports seems like it will be phased out soon. I use that report pretty heavily. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Improves Staff Productivity Through Clear Activity Insights"
4.5/5
What do you like best about ActivTrak?

Being able to view staff activities to help train them on the best way to be more productive. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Not being able to call support and only being able to get support through chat, emails, or self-help articles. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great monitoring software for businesses"
5/5
What do you like best about ActivTrak?

Much better AI driven analytics and data breakdowns. Also has a cleaner user interface! Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Making the screen view larger and usable without having to click to go full screen in the Real Time Visibility. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

It's wonderful to hear your experience is going well. Feel free to come back and update your review at anytime based on new experiences.

Thanks again!

~Megan

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"ActivTrak has helped our company track productivity at levels never considered previously"
5/5
What do you like best about ActivTrak?

ActivTrak has helped us prevent abuse of remote work and prevented stay alive devices that are not to be used on our systems. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The productivity reporting and categorization of those groups is still a bit cumbersome. Review collected by and hosted on G2.com.

Response from Vanessa Poulson of ActivTrak

Hi there!

Thanks so much for sharing your ActivTrak experience - we really appreciate you being a customer.

-Vanessa

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Good Experience"
4.5/5
What do you like best about ActivTrak?

I like the categories they have, such as Productivity trends and Daily Work Metrics.

I also like the classifications of the webpages. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Sometimes the tracking is not as real as I'd like; it shows less or more time than it is. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Good System to have Basic Monitoring"
4/5
What do you like best about ActivTrak?

even easier to use now and easier to navigate in the system Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

does not always load correctly still and sometimes it takes a while to load Review collected by and hosted on G2.com.

Response from Vanessa Poulson of ActivTrak

Hi there!

Thanks so much for sharing your ActivTrak experience - we really appreciate you being a customer. If you aren't on our customer research panel and would like to be, please let me know. It's a great way to give feedback on new capabilities and share more details on how you use the product so we can continue to improve it.

Thank you again for taking the time!

-Vanessa