Acronis True Image Reviews & Product Details

It used to support MacOS (until late 2023), now no longer. Review collected by and hosted on G2.com.

It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues.

A Waste of Money: I'm writing this review to warn others about the poor product and terrible customer support of Acronis True Image. This software is completely incompatible with newer MacOS versions, rendering it useless and a waste of money.

The customer support team is incredibly slow and unhelpful. Despite providing them with multiple error logs and following their troubleshooting steps, they were unable to resolve the issue. They even missed 3 scheduled remote support sessions, leaving me frustrated and wasting my time.

If you're looking for a reliable backup solution for your Mac and Apple devices, I strongly advise avoiding Acronis. Their product is outdated and their customer service is abysmal. Review collected by and hosted on G2.com.

My experiences with using acronis true image have been very positive. I found it a simple and easy tool to use to help partition drives easily and store 'golden' images to easily manage devices as part of service delivery management Review collected by and hosted on G2.com.

At times, the tool could be slow to use, particularly if using a large image and the time to finish predicted tender to be unrealistic Review collected by and hosted on G2.com.

The simple and user-friendly interface is intuitive enough to attain the best results. Review collected by and hosted on G2.com.

Nothing to dislike. As such, there is always a chance and need for improvement to match new technologies around us and their needs. Review collected by and hosted on G2.com.

easy to use. Its a great product that has been very easy to use. Review collected by and hosted on G2.com.

I do not have anything negative to say about the product Review collected by and hosted on G2.com.

Its very wasy to use and implement, has a large numebr of features Review collected by and hosted on G2.com.

The interface is too simple no extensive looks Review collected by and hosted on G2.com.

prioritizes data security, offering features such as encryption, authentication, and role-based access control to protect sensitive data from unauthorized access or tampering Review collected by and hosted on G2.com.

the user interfacev is less intuitive and not too visually appealing, lacking support for older hardware Review collected by and hosted on G2.com.

Previously acronis was a backup solution, now with recent updates it has become a full security solution with features like vulnerability scan. Backup taking part is also very advanced. Acronis has implemented a client server architecture, which makes it very easy to implement in enterprise environment. Review collected by and hosted on G2.com.

It's a bit slow performing product. If you buy acronis cloud, then you will have to open lot off ports in your infrastructure to make it work. Some ports have to be opened in on prem acronis too. That poses somewhat of security risk. Review collected by and hosted on G2.com.

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks.

• Full System Image Backup: Acronis Cyber Protect Home Office allows users to create a complete backup of their entire system, including the operating system, applications, settings, and data. This ensures that you can recover your entire system in case of a system failure, hardware malfunction, or data loss.

• Reliable Data Protection: Acronis Cyber Protect Home Office offers robust data protection features, including file and folder backups, disk cloning, and disk imaging. It enables you to safeguard your important files and folders, ensuring their availability even in the event of accidental deletion, hardware failure, or ransomware attacks.

• Ransomware Protection: Acronis Cyber Protect Home Office incorporates advanced anti-ransomware technology that actively detects and protects your data from ransomware attacks. It monitors your system for suspicious activities, blocks unauthorized access attempts, and enables quick recovery of encrypted files.

• Easy Recovery: With Acronis Cyber Protect Home Office, recovering your data is straightforward. You can restore individual files or folders, specific partitions, or even your entire system from a backup image. The recovery process is user-friendly and can be done with just a few clicks Review collected by and hosted on G2.com.

About Acronis Cyber Protect Home Office (formerly Acronis True Image):

• Complexity: Some users find the software to be quite complex and overwhelming, especially for those who are not familiar with backup and recovery solutions. The interface and feature set can be challenging to navigate and understand for beginners.

• Performance: There have been reports of performance issues, such as slow backups or restores, especially when dealing with large amounts of data. These performance concerns can be frustrating for users who require efficient and quick backup and recovery processes.

• Pricing: Acronis Cyber Protect Home Office is a paid software, and some users have expressed dissatisfaction with its pricing. They feel that the cost of the software is relatively high compared to alternative backup solutions available on the market.

• Limited storage options: Some users have mentioned that the available storage options offered by Acronis Cyber Protect Home Office can be limiting. This can be problematic if you have a large amount of data to back up and require a more extensive storage solution.

• User interface: While the user interface is generally praised for its aesthetics, there have been complaints about its usability. Some users find certain features and settings challenging to locate or configure, which can hinder the overall user experience. Review collected by and hosted on G2.com.

Its user free and must need thing in days and cheap to use for everyone Review collected by and hosted on G2.com.

Lengthy program and lots of advertisement which

Makes bore to user Review collected by and hosted on G2.com.

The best thing about Acronis True Image/Cyber Protect Home Office is that it is reliable. You can count on it to successfully backup your computer and count on it to be able to restore your data in the case of a drive failure, or other data loss. It has many options for configuring your backups. You can configure the backup schedule, configure precisely what to backup, or not backup, where to store the backups, how many generations of old backups to retain, etc. An important feature is the ability to configure notification emails so that it will notify you as to whether or not your backups have been completed successfully. Review collected by and hosted on G2.com.

There are two main areas of frustration I find with the modern versions of Acronis. One issue is that they have been trying to turn it into some sort of anti-virus/anti-malware solution. For me, this is an unneeded and largely unwanted add-on. It often seems to conflict with other applications. It blocks applications from writing data in the middle of operation. It decides legitimate software is malware and tries to remove it or block it from running. It has extra background processes that run all the time to provide all these unwanted features. The other issue I have is with the error messages they produce. Any time Acronis fails, I get an email with dozens of lines of infomormation about the failure. However, for all the lines of information they produce, they really don't tell you what went wrong. For example, just a few days ago, my Acronis backup failed and produced one of these massive error reports. At the end of it, the conclusion was that it failed to access a file because of "access denied.'" Well, great. Which file was it denied access to? If I knew which file it was, I could investigate the problem myself. Would it be that difficult to include the name of the file in the many pages of error report detail? Unfortunately, this happens over and over with Acronis. Every time there is a backup failure, it sends a lengthy error report which never gives the important details, like the name of a file it has a problem with. Review collected by and hosted on G2.com.