Accruent Maintenance Connection Reviews & Product Details

Easy to use and very user friendly in the work order creation and review process for maintenance Review collected by and hosted on G2.com.

Creating reports can be tricky but that is because it is very customizable. Review collected by and hosted on G2.com.

Parts Inventory, Equipment History, Cost Tracking. Review collected by and hosted on G2.com.

Licensing costs and not being able to assign multiple cost codes to one work order. Review collected by and hosted on G2.com.

Seamless SAP integration for asset parts ordering. Asset hierarchy structure for relevant PM reliability concepts. Can easily be configured in so many different ways for future foward asset configuration and auto add PM configuration based on asset class. Review collected by and hosted on G2.com.

Extensive program that will require separate training to fully utilize. Nothing about the program is noteworthy as a "dislike" but without the proper training, it will be difficult to fully utilize a fraction of the potential. Easily one of the best if not the best asset and PM management systems today. Review collected by and hosted on G2.com.

I like the ease of use when having to make a work order, It is user friendly for employees whom have limited computer experiance. Review collected by and hosted on G2.com.

The reporting feature could use an upgrade to save your changes once you put in a field. As i run reports every day and i have to keep changing the fields even though i put year to date . Review collected by and hosted on G2.com.

Flexibility of set for ease of use and inventory visibility and controls. Review collected by and hosted on G2.com.

There have been some growing pains as the company expands with some limited support issues. Review collected by and hosted on G2.com.

Very responsive customer service during development and implementation. Showed a willingness to work with us as a vendor to tailor configuration to our needs. The software is very intuitive and feature rich. It can be used to handle more than just asset management, Preventative Maintenance, Procedures, and Task tracking. It even includes a project module for group services request and tracking of cost Review collected by and hosted on G2.com.

Some parts of the Software is not as configurable as needed for large scale deployments. All tools/modules work effectively, but allowing more Admin controls to some of the features would be very helpful. Specifically, Rules Management and Reports Management. There are other company entities that have pieces of software such as LoginHUb (MC Canada) and they don't appear to be on the same page an a unified company. Review collected by and hosted on G2.com.

This program has substantially helped organize and monitor assets and work orders for both companies I have worked with this in. It collects all the information necessary to optimize efficiency within a maintenance department and it is incredibly helpful in organizing work flows. If you have a large team that does a lot of small projects, this site is wonderful for tracking and monitoring purposes. Review collected by and hosted on G2.com.

It is confusing, and it needs quite a bit of work. The database is helpful, but only if you know how to work it correctly. One wrong click, one piece of information forgotten, one small mistake, and you won't get the data that you need. There are many faults in the system. Previously, they had MC University which was extremely helpful in learning new ways to get or collect data, to vent about frustrations and get helpful feedback, but also the forum where dozens of other companies who also utilize this program were able to get one one form and discuss issues and solutions. Included in MC University was the basic training videos that, if you needed, you could go to at any time and re-learn the system. They ended up switching over to a new training center, and it is not as helpful as MC University was. So there is a learning curve to this system. I have been working with it for 3 years and I still fall short on knowing how to do tasks that should be simple. (Mainly in reporting) Review collected by and hosted on G2.com.

I like that it is so versatile, there are so many features that so far nearly everything we want to do can be done. Any tracking, metrics, reminders, etc. The program really can adapt to fit our needs even as our needs change. Review collected by and hosted on G2.com.

It's not intuitive. I often have to reach out to support only to find out that the feature I'm looking for was there it just wasn't obvious. So the adaptability is great but I have to have a lot of help from support in order to utilize it to it's fullest potential. Review collected by and hosted on G2.com.

Simple hierarchy and module organization. Easy to automate PM checks and services and simple for techs to fill out work as it is completed. Solid support from implementation coach. It is so intuitive that I was able to start using it from day 1 without training. Review collected by and hosted on G2.com.

I would like to see a better system for creating reports. Currently I need a report for every KPI. I'd like to combine my KPIs in one simple report to show to both techs and management. Review collected by and hosted on G2.com.

Ease of use and the speed of using the software Review collected by and hosted on G2.com.

All the spaces that are not really used for anything Review collected by and hosted on G2.com.