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Accruent Maintenance Connection Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Accruent Maintenance Connection Integrations

(5)
Verified by Accruent Maintenance Connection

Accruent Maintenance Connection Media

Accruent Maintenance Connection Demo - Advanced Dashboards, Smart Reports & KPIs
Modern & intuitive analytics dashboard; 360+ Included Reports; Ability to deep dive into reports directly from KPIs; Codeless Configuration; Interactive and multiple actionable Data; Schedules & Notifications; SQL Based = Complete Visibility.
Accruent Maintenance Connection Demo - Maintenance Connection Mobile Solution
Maintenance Connection Mobile solution delivers true mobile freedom for maintenance teams by enabling asset management and work execution anytime, anywhere—even without connectivity. It empowers technicians to stay productive in the field, ultimately improving operational efficiency and asset upt...
Accruent Maintenance Connection Demo - Service Requester
Empower users to submit requests effortlessly with a streamlined, mobile-first experience that boosts accuracy, accelerates response times, adapts to your unique operational needs, and transforms everyday service requests into a strategic driver of operational efficiency.​
Accruent Maintenance Connection Demo - Maintenance Connection Mobile Solution
Maintenance Connection Mobile solution delivers true mobile freedom for maintenance teams by enabling asset management and work execution anytime, anywhere—even without connectivity. It empowers technicians to stay productive in the field, ultimately improving operational efficiency and asset upt...
Accruent Maintenance Connection Demo - Work Order Scheduling
Preventive Maintenance; Drag and Drop; Trigger Based Notifications; Full Visibility; Automate process flows.
Accruent Maintenance Connection Demo - Integrations / API
Meridian and RedEye - Engineering Document Management System; EMS - Workplace Management / Scheduling Software; Accruent Observe - IoT remote monitoring, control & energy management solution; SAP; JDE; Lawson; Ariba; Sage; Gasboy; Great Plains; Oracle; SCADA; Mipela; Infinium; Banner, etc.
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Accruent Maintenance Connection Reviews (73)

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Reviews

Accruent Maintenance Connection Reviews (73)

View 1 Video Reviews
4.3
73 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive navigation of Accruent Maintenance Connection, highlighting how it simplifies work order management and asset tracking. Many appreciate its comprehensive features that streamline maintenance processes, although some note that the reporting tools can be tricky to navigate. Overall, it is regarded as a valuable tool for enhancing operational efficiency.

Pros & Cons

Generated from real user reviews
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Julia R.
JR
Head Receptionist
Enterprise (> 1000 emp.)
"Simple to use and a huge impact on our building operations!"
What do you like best about Accruent Maintenance Connection?

What I like best about Maintenance Connection is that it's very simple to use but it has a huge impact on the overall operation of our building.

From the initial reporting of the issue to assigning it to the correct person, to getting it done and finished on the system, everything is very straight forward and I wouldn't imagine running our business smoothly without it. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The only moment I'm not the biggest fan of Maintenance Connection is when the system is down for updates (which is crucial and very useful) or issue fixing, as it's hard to get the full use out of it. However the system goes back up very quickly and we can start using it again very soon after. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Quick, Easy Navigation for Entering Info and Finding Work Orders"
What do you like best about Accruent Maintenance Connection?

I feel that navigating through MC has been an adjustment with the new changes that were recently made from when I was first introduced to it. I now find it easy to enter my information or search for a work order. The software itself is quick and easy to get through. I was helped to set up my account, but the process was simple. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

On different occassions I have run into the issue of when submitting my monthly supply PM's, that after saving the information, I would have to reload the page to search for a new work order number. Before, I would save the information, then proceed to insert another. Review collected by and hosted on G2.com.

Bruno P.
BP
Safety Validation Engineer - EHS
Enterprise (> 1000 emp.)
"All Assets and PMs in One Place—Easier Maintenance Management"
What do you like best about Accruent Maintenance Connection?

I like being able to keep all our assets and preventive maintenance (PM) information in one place. Having all our PMs together makes it much easier to manage and stay on top of our maintenance program. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The main downside of Maintenance Connection is its interface. It isn’t very user-friendly and requires a lot of practice and understanding of how it works in order to get the best out of Maintenance Connection. Review collected by and hosted on G2.com.

Michael B.
MB
Graduate Assistant Student Athlete Academic Services
Higher Education
Enterprise (> 1000 emp.)
"Streamlined Work Order System, Easy Setup"
What do you like best about Accruent Maintenance Connection?

I like how Accruent Maintenance Connection makes it easier to manage work orders, keeping our key people on track. The report section is useful to me, and I appreciate being able to see the surveys. Also, the initial setup was easy, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The only thing that I would like to see changed is the survey information. A report that gives the number and responses as a single report Review collected by and hosted on G2.com.

SS
Small-Business (50 or fewer emp.)
"User-Friendly with Seamless Integration, Needs More Customization"
What do you like best about Accruent Maintenance Connection?

I find Accruent Maintenance Connection easier to use than our previous program because it is cloud-based instead of server-based. I particularly like the ease of use. The way things integrate within Maintenance Connection is much more understandable. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

I find the lack of ability to customize the work order form a bit frustrating. I'd like to customize things like Reason, Details, and Status on what's displayed on the screen, and also have the ability to remove certain items from the Complete/Close Work order, Status Dates. We really only need Requested, Issued, and Closed statuses. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Diverse CMMS Modules with Easy Rules and Powerful Notifications"
What do you like best about Accruent Maintenance Connection?

Very diverse product with modules to help manage your business with CMMS. Rules are easy to produce to drive auto-assignment and notification. Software will send text notifications as well as phone calls Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

Some solutions take a long time to deliver. Review collected by and hosted on G2.com.

KL
Mid-Market (51-1000 emp.)
"Efficient Asset Management with Robust Reporting"
What do you like best about Accruent Maintenance Connection?

I like the historic record keeping and the almost unlimited potential for generating reports based on my needs. I can refer to old work records, which helps in addressing bigger issues by looking at repetitive tasks and previous work orders at certain locations. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

The MC Kinetic app seems to be lacking and has bugs often. The search function does not work dependably, and the Inventory count function was requested 2 years ago but has not been added since then. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise (> 1000 emp.)
"Hard to Use and Limited Reporting Despite Helpful Modules"
What do you like best about Accruent Maintenance Connection?

I like having modules, having modules helps keep information in appropriate buckets. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

It's very hard to use and is not end user friendly. Simple reports aren't available due to how they have things setup. A good CMMS should have easy report creation, able to format columns as one would like, organize tables that helps them make business decisions, and the list goes on. There just isn't a relaxed feel when using this software. I don't recommend it. Review collected by and hosted on G2.com.

Dhruv S.
DS
Industrial Maintenance Technician
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Workflow Access with Quick Photo Uploads and Fast Assignments"
What do you like best about Accruent Maintenance Connection?

Easy access to the workflow. Photos upload easily, and creating assignments is super quick. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

I have to refresh it every 5 minutes. I also need to open a new tab to work separately on the WO. On top of that, every small detail has to be saved before I can move ahead. Review collected by and hosted on G2.com.

Ian F.
IF
Franchise Marketing Equipment Manager
Enterprise (> 1000 emp.)
"Accruent Maintenance Connection Makes Work Orders, Parts, and Assets Easy to Handle."
What do you like best about Accruent Maintenance Connection?

All the information I need is very easy to access. Whether I'm looking up a work order, a part, or an asset. It's only a few clicks away. Review collected by and hosted on G2.com.

What do you dislike about Accruent Maintenance Connection?

I currently do not have a dislikes about Accruent or Maintenance Connection. Review collected by and hosted on G2.com.

Questions about Accruent Maintenance Connection? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User in Computer Software
G2
Verified User in Computer Software
Last activity almost 6 years ago

Does Maintenance Connection offer on premise and cloud based options

Verified User in Computer Software
G2
Verified User in Computer Software
Last activity 11 months ago

Does Maintenance Connection offer on premise and cloud based options

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Perceived Cost

$$$$$
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Accruent Maintenance Connection Features
Work Order Management
Preventative Maintenance (PM)
Predictive Maintenance (PdM)
History
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Accruent Maintenance...