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Accruent EMS Reviews & Product Details

JP
Scheduling Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accruent EMS?

Once you understand how EMS works (its language, etc), the system is extremely logical and organized. We can easily process room changes, and we can incorporate our campus partners into the system with minimal learning curve. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The character limit has been posing massive challenges--we are a very diverse, multi-cultural university, and we have instructors with long names that cannot be listed in the system without causing EMS to crash. The result is that students register for a class without full knowledge of who will be teaching, and these instructors cannot utilize their experience to get future teaching jobs as our evaluations are connected to Banner/EMS. It ends up being very discriminatory towards instructors from cultures that have long names. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

EMS has removed a lot of manual work from course scheduling Review collected by and hosted on G2.com.

Accruent EMS Overview

What is Accruent EMS?

Accruent’s EMS is a comprehensive workspace and resource management solution, offering a user-friendly centralized platform that transforms how organizations schedule, optimize, and connect their spaces. Tailored for versatility and to maximize space utilization, EMS caters to a range of spaces, including workspaces, classrooms, study areas, meeting rooms, event spaces, and personalized workstations. The solution simplifies the transition to hybrid and remote work models by easily incorporating the latest VC technologies. EMS is globally recognized, with more than 350,000 employees from organizations worldwide benefiting from its comprehensive suite of features. EMS has become a go-to solution for those seeking efficiency and optimization in their workspace and resource management. Why Choose EMS for your Organization? Efficient and Centralized Scheduling. EMS simplifies the process of scheduling and managing spaces and resources through a centralized platform, ensuring a seamless and efficient workflow for organizations of all sizes. Access and Leverage Data in Real-Time. EMS’s robust utilization data features provide stakeholders with actionable insights into space usage trends and enable informed decision-making to enhance efficiency. Easy Integration with Leading Solutions. EMS seamlessly integrates with a broad range of systems and tools, including HR systems, facility management tools, student information systems, HVAC controls, video conferencing, Outlook/Exchange, Google Workspace, and other leading solutions, ensuring a holistic approach to managing spaces and resources. Streamlined Hardware Integration. EMS also simplifies hardware integration, connecting with digital signage, kiosks, sensors, and other devices. This comprehensive integration enhances the overall user experience and provides a complete solution for workspace management. Create Optimized Learning Environments. In educational settings, EMS transforms the management of classrooms, study spaces, and other academic facilities, ensuring a conducive and organized learning environment.

Accruent EMS Details
Languages Supported
English
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Product Description

Accruent EMS is meeting and room scheduling software for the workplace and campus that helps to increase productivity, attract and retain people, reduce costs, and differentiate their brand.


Seller Details
Seller
Accruent
Year Founded
1995
HQ Location
Austin, TX
Twitter
@AccruentLLC
1,317 Twitter followers
LinkedIn® Page
www.linkedin.com
1,128 employees on LinkedIn®

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Overview Provided by:

Recent Accruent EMS Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"EMS"
It tracks every little change made and it does a lot.
JP
Janine P.Enterprise (> 1000 emp.)
3.5 out of 5
"Lots of data, not entirely user-friendly"
Once you understand how EMS works (its language, etc), the system is extremely logical and organized. We can easily process room changes, and we ca...
MJ
Melissa J.Mid-Market (51-1000 emp.)
3.5 out of 5
"User friendly once you get everything implemented."
Everything is all on one platform. You can view buildings or have custom views.
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Accruent EMS Media

Accruent EMS Demo - EMS Software - The Desktop Client
The EMS Desktop Client is the comprehensive scheduling, administrative, and reporting tool for the expert users in your organization.
Accruent EMS Demo - EMS Web App from EMS Software
The browser-based EMS Web App helps you find and book an available workspace and schedule meetings, add video conferencing, create events, request services and more.
Accruent EMS Demo - EMS for Microsoft Outlook from EMS
Find and book available rooms and any necessary services and resources - all within Microsoft® Outlook.
Accruent EMS Demo - EMS Mobile App from EMS Software
Find, book, check in, or cancel workspaces, rooms or meetings with the EMS Mobile App for Apple and Android smartphones.
Accruent EMS Demo - EMS Room Sign App from EMS Software
Software that lets employees and visitors know they’re in the right place by displaying real-time meeting information and at-a-glance room availability on wall-mounted room signs.
Accruent EMS Demo - EMS Kiosk App from EMS Software
Publish meeting information and floor plans to a touchscreen kiosk (not provided) located in a common area or lobby.
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107 out of 108 Total Reviews for Accruent EMS

3.9 out of 5
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107 out of 108 Total Reviews for Accruent EMS
3.9 out of 5
107 out of 108 Total Reviews for Accruent EMS
3.9 out of 5

Accruent EMS Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Accruent EMSQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MJ
Associate Registrar
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accruent EMS?

Everything is all on one platform. You can view buildings or have custom views. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I dislike the 50 charater limit. This has cause a challenge when assigning intructor names to the course sections. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

Assigning rooms to the class schedule. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Accruent EMS?

It tracks every little change made and it does a lot. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

There is a steep learning curve when first being introduced to the software. The software is not intuitive. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

It books meeting rooms and bills out clients. It automates a big portion of the work Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Accruent EMS?

It is a powerful scheduling tool for event and meeting spaces. The database keeps records of every action taken within the system. It generates emails, can handle billing, as automate much of the process. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

It has a steep learning curve because it is not intuitive. It takes quite some time for one to become a proficient user. Also, ever since EMS was sold to Accruent, the customer service operation has gone from fantastic to horrible. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

It is the central location where most all of what was in our operation ran through. It benefits us by tracing and documenting all actions taken within the system. It also automated many of our processes such as automatic emails and notifications Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

This software is great for managing a large number of events and reservations as well as services associated with them. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

While the software is great, the desktop version does look outdated. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

The software is great for managing a large number of event reservations. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

it allows us to schedule rooms in a way that works for external vendors Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

They do not use modern software development methods, nor do they use anything related to privileged access or MFA. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

How to book rooms with external vendors while also not overbooking them Review collected by and hosted on G2.com.

Emmanuel C.
EC
Ejecutivo de RR. HH.
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

This service helps us to increase our competitive advantage in the retail market in the same way as to optimize asset maintenance processes, guaranteeing complete, accurate and up-to-date engineering information management, obtaining global visibility of the work carried out through reports and statistics. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

there is nothing that we dislike, it provides us with excellent rooms to hold important events and create a dynamic and multi-functional work environment to have a good work space. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

It is a tool that specializes in maximizing the daily performance of our company and optimizing operations so that the business can take a big boost, this platform allows us to train our team and connect people in a workspace. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

We have yet to find something we are unable to do within this software. It is very easy to handle reservation through billing right inside of EMS. Our schedulers are able to easily add details, required resources, and charges, our event teams can review needs and ask questions, and post event reports are generated for our management teams. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

Depending on the deployment and setup the system can be complicated for new users. We have found this requires a good amount of training to reach its full potential. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

We needed a solution to book events (without double booking) and allow all of our event teams to collaborate on event details. We also were looking for a good billing solution. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Accruent EMS?

It’s easy to view spaces for booking, and I like that you can include photos of the space for viewing. It makes it easy to see the different set up types for each room. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

I wish there were an option to notify you of a cancellation of a reserved space. If there is, my employer doesn’t use it. Because of this, you don't know if your room has opened up for any reason. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

I think the biggest benefit is that the process is very standardized for our university events staff. Avoiding double booking of spaces is a must, and this is truly a lifesaver in that regard. It is a bit cumbersome to use at time. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

EMS gets the job done. It has a lot of functionality that I haven’t even used yet. It rarely ever crashes and offers a comprehensive view of the day which is helpful. Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

The interface is pretty dated, but otherwise I have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Accruent EMS:

Highly recommend. Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

I am solving the problem of what meetings are going on currently and in the future at my office. I am able to tell what amenities are necessary and which rooms are available at a glance. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Accruent EMS?

the ease and speed at which EMS allows narrowing search for workspaces or conf rooms Review collected by and hosted on G2.com.

What do you dislike about Accruent EMS?

one downside is that you can book duplicate workspace reservations and thus one individual may book numerous workspaces that would be presented as unavailable to others Review collected by and hosted on G2.com.

What problems is Accruent EMS solving and how is that benefiting you?

ensuring adequate and efficient management of workspaces in a large office setting with individuals who travel at various times throughout the year Review collected by and hosted on G2.com.