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7shifts Reviews & Product Details - Page 8

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,465 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


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7shifts Integrations

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Verified by 7shifts

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It is generally very intuitive."
It made scheduling very easy, the labor tab at the bottom was generally useful. I also liked that we could send messages to the team.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
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Video Reviews

108 7shifts Reviews

4.5 out of 5
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108 7shifts Reviews
4.5 out of 5
108 7shifts Reviews
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PY
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

How easy the software is to use. I have saved so much time in scheduling because this product's goal is to save time and they nailed it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There have been some glitches at times but I have noticed that support is always so responsive. The glitches were fixed and if there were any new features I thought should be added they always welcome the feedback and pass it along to the decision makers. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Do the trial! You have nothing to lose. They help you get everything transferred if you are using another system. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Time off for employees was an issue for us and with 7shifts it is much easier to keep track of who is taking what off and how much time they have taken this year so far.

The biggest benefit I have realized using 7shifts is the TIME I have saved! Using the templates, I am able to quickly drag and drop employees into shifts and automatically keep regular shifts by employees in place. Review collected by and hosted on G2.com.

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about 7shifts?

The ease at which the users have adapted. We switched from excel to the 7shifts app with remarkable ease and acceptance. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I would really like it if there was more analytical information available, i.e. how often do staff open the app, who has elected for push notifications, how many people are utilizing the app to its fullest potential. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Do it! Instead of dedicating hours each scheudle period to creating a schedule, 7Shifts allows multiple managers to input simultaneously and with better accuracy. Cutting our overall scheduling time in half, maybe less! Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It has allowed for better accountability and a live schedule that changes as needed. In the past, on excel, those of us out of the outlets never know the changes or adaptations that were being made to the schedules after they were posted, now we do. The staff have the onus on themselves to request time, with a proper time date stamp trail to follow. Review collected by and hosted on G2.com.

JL
Owner/Operator
Restaurants
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Once you take the time to define your company, schedule creation is literally one click and perhaps a drag-and-drop tweak or two. 7Shifts manages employee availability, time off, shift switches, messaging - everything that used to require reams of paper, whiteboards, Post-It notes and a good memory. Employees have all of their schedule information available to them on the app, which is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing. 7Shifts fits my needs perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Initial setup took about six hours spread across three days, defining business parameters, entering the staff, defining staff roles, defining the shifts that need to be covered, developing rules regarding availability/time-off submission deadlines and shift switching. The mobile app is intuitive enough that your staff should have a short learning curve - I needed to do very little one-on-one training. Once setup was complete and the staff was familiar with the app, I ran three weekly schedules in parallel with the paper schedule, and then we switched over to 7Shifts completely. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Keeping track of weekly availability, time-off requests, shift switches, and inter-staff communication requires a lot of paper and a good memory. Creating the schedule on paper is time-consuming and leaves room for human error. 7Shifts automated the entire process, and reduced the time I spend managing my weekly schedule from several hours to five minutes per week. I always know who is working, and the staff has their availability and schedule at their fingertips. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The ease of use and clear, colorful graphics. The format is user friendly. Options and drop down menus are listed at the top and sides, making it easy to find information. Additionally, the use of vivid, bright colors make this fun to work with. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes, tabs would be either changed around or deleted and I couldn't find options that used to be there previously. I don't know if this was a system issue or software issue, but it was frustrating and time-consuming. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling in a hotel can be difficult and 7 shifts restaurant scheduling made the task easier for employees to see scheduled shifts, shifts up for grabs (with co-workers phone numbers listed), shifts in a pool, and events coming up. Employees were able to handle switching shifts much easier and lighten the work load for management. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The fact that you can "offer up" shifts and add a comment is definitely the best part. It's a super convenient way to trade shifts without sending a bunch of messages or relying on the manager to find a replacement for you. It's also nice that you can see everyone/the whole schedule. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

7 shifts only seems to be good for that one thing - scheduling and offering up shifts. It's a little annoying that we have to download two apps (slack and 7 shifts) to communicate and schedule. It would be amazing if they were combined into one. On the other hand, if you have a group message AND a scheduling app, although 7 shifts is great, it seems like you might as well just use google calendar Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

The ability to have people offer up their shift (with a reason/comment) is the biggest thing that comes to mind in terms of solving problems. It's super convenient Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

Super easy to set up, very easy to navigate, easy to communicate amongst each other through the app Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There is nothing i dislike about it. Every thing with this app has been direct and straight forward easy to use Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Easy to have someone cover a shift, messages sent instantly, email notifications and phone alerts Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

I really like we have to the reach of a finger all contacts of everyone that works in the restaurant. It's great to send messages to a specific colleague, to a group or to all staff. While we don't need to have the person phone information from everyone. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't like very much the interface of how the editing of the weeks are done. It's not so easy to use. I've tried before a few times to change specific dates and I had trouble with it. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

I think it's a very necessary and great tool for any restaurant Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Communication. You can spread a message to all employees in one click. Anything that needs to be communicated can be done right away and you'll be sure each person will receive a notification on their phone that you can be sure they will see. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

I love the ability to communicate with my team, manage the schedule, and check time punches all in one olatform Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The updates frequently have glitches that has been somewhat frustrating Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling, communication Review collected by and hosted on G2.com.

EN
Director of Operations
Hospitality
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

The communication aspect with 7Shifts messaging has been the best part of our experience with 7Shifts! We're able to effectively communicate schedule changes, business updates and other pertinent business information across all channels (or just a few). Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The new toggle option between companies sometimes doesn't work and I have to log out and back in. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

The cost far outweighs the cost of managements time in schedule creation. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

The main issue we're able to overcome with 7Shifts is better communication! There has been no other way to effective communicate between 100ish employees, across four companies. Another huge benefit is the availability function to manage 30 college students class schedules. We've cut our schedule creation time to 1/8 of what it used to be. Review collected by and hosted on G2.com.

JB
Crew Member
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The easy accessibility to my schedule and predicted hours Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Not seeing who else I work with and how supervisors can turn off the shift pool Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

It’s most definitely worth it Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It helps cover shifts and it gives me extra opportunities to pick up shifts. It also helps show the expected amount of hours I work for the week. Review collected by and hosted on G2.com.