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7shifts Reviews & Product Details - Page 7

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,465 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


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Overview Provided by:

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
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Video Reviews

107 7shifts Reviews

4.5 out of 5
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107 7shifts Reviews
4.5 out of 5
107 7shifts Reviews
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about 7shifts?

I like 7shifts because it is very convenient and useful. It lets me know my shifts for the week. I’m also able to give up my shift to everyone or someone specifically if I want my shift covered. I also like how you can update your availability and request time off. It also has a section that lets you know of all the employees that work at the restaurant. Navigating is very easy to do. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Honestly, there isn’t anything I dislike about it. It’s very helpful for me. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

If you own a restaurant, I highly recommend you set this up for your employees. It is very helpful and useful. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

I have the app downloaded so I’m able to go on my phone and see what shifts I’m working very quickly and easily. It also lets me see what other servers will be working with me. Review collected by and hosted on G2.com.

HM
Co-Owner
Restaurants
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about 7shifts?

For a reasonable price, 7shifts.com allows us a modern platform staff availability, time-off, and schedule management. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't love that 7shifts has so many paywalls. There are four levels for admins to select with a variety of features locked into those options. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

We love that we can honor the staff by knowing that their availability, time off and schedules are well managed. We can also communicate with them easily via their in-app messaging. There are some labor management features that we don't really use but could if we find the need. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The comfort and user friendliness, convenience and the fact that it allows comunication with the head chef. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Its crashes from time to time on android and has to be relaunched to get it to work. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Makes life much easier Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Shift swaping, off day comminication with the chef, salary calulation. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

this app is really cool. helps everyone stay organized with all our shifts in one place Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

sometimes it’s a little glitchy which isn’t fun and logs us out Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

making sure everyone knows when they’re working Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The ability to give up and pick up shifts within the app is great. Time off requests are right within the app as well, which makes it easy Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I got locked out about once every two months for some reason. App would kick me out and not recognize my login Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

No issues on the user end. I loved being able to swap shifts and send messages to coworkers within the app Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

Easy team messaging built in. Easy to see what teams are working when. Very user friendly. Attendance flagging also easy to use. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Third party apps integrated without consent. Forecasting was also never quite right. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Be patient. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

We stopped using it but we used it to schedule labor. Review collected by and hosted on G2.com.

CP
saler
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

With 7Shifts, your schedule is easily accessible. You do not have to worry about not being at work to see your schedule or forgetting because it reminds you. Also, it allows people to bit their shifts if they have a situation coming up. I like the fact that it is accessible on mobile so you don't have to necessarily be on a computer Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I do not like the fact that it require internet at all time. It should be possible to access it without data to consult our schedule. Also, a reminder should be obliged the day you are working so you don't forget the exact time you are working. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

time management for employee is the most important problem 7Shift solves. For managers, it's shows you who put their availabilities and if they don't, it shows to managers to ask them. Also it allows to have a global view of the schedule and what changed should me made Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

It is easy for employees to use and functions well with our POS system Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I wish we could directly import sales and labor Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Employees love to use to from their phones Review collected by and hosted on G2.com.

JW
Store Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

Simple to use; being able to create schedule templates saves me time every week. The Manager's Log feature is also nice so that I don't have to have something separate for it. I can also send the report to my co-owners which is helpful. Enjoy that I can draft and publish the schedule from my phone when I'm on the run. When there is a change to the software I get a detailed email and usually a video as well. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

When doing the schedule from the app, I'm not able to see if someone has time off. Sometimes the app glitches and I get multiple notifications for the same 7Shifts post and other times I don't get the notification at all. You have to ensure that the roles in your POS match the roles in Touch Bistro so that it will properly track the labor. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Simple and easy to use. Setup your integrations from the beginning to make life easier. I did the integration a year into the business and it would have been easier from the beginning. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Being able to integrate 7Shifts with Touch Bistro is extremely helpful. I can view labor and sales in real time, see if an employee is going into overtime, etc. Being able to simply respond to an email to approve or deny a time off request, shift grab, etc. makes it extremely easy when I'm bouncing from our Taproom to the Brewery. Review collected by and hosted on G2.com.

PY
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

How easy the software is to use. I have saved so much time in scheduling because this product's goal is to save time and they nailed it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There have been some glitches at times but I have noticed that support is always so responsive. The glitches were fixed and if there were any new features I thought should be added they always welcome the feedback and pass it along to the decision makers. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Do the trial! You have nothing to lose. They help you get everything transferred if you are using another system. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Time off for employees was an issue for us and with 7shifts it is much easier to keep track of who is taking what off and how much time they have taken this year so far.

The biggest benefit I have realized using 7shifts is the TIME I have saved! Using the templates, I am able to quickly drag and drop employees into shifts and automatically keep regular shifts by employees in place. Review collected by and hosted on G2.com.