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7shifts Reviews & Product Details - Page 6

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,468 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


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Overview Provided by:

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
Guinevere B.
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
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7shifts Media

7shifts Demo -  Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo -  Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
Play 7shifts Video
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.

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Video Reviews

107 7shifts Reviews

4.5 out of 5
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107 7shifts Reviews
4.5 out of 5
107 7shifts Reviews
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Ease of onboarding, all in one system helps Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Intergration issues, have had so many issues completing payroll through 7shifts. Little to no support on Intergration issues Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Make sure you integrations are rock solid Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Thanks for your note.

Integrations can be tricky. Depending on which system you're looking to integrate, the API could be written by the other company, which leaves it a bit out of our hands. We'd love to be able to dig into this more and see if we can help you out. Please send us an email at reviews@7shifts.com and we can push it into the right hands.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

It's very easy to get used to and everything you need is right there on browser and mobile Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Some functions are not that great on mobile Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Labor projections in real time Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

We're constantly working to make improvements to our mobile app. If you're open to providing more information we always appreciate user feedback (reviews@7shifts.com).

SH
General Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

It's very user friendly. It's like the Apple of scheduling. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I like everything about it. It's really just great! Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Don't wait. Make the switch! Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It makes scrubbing labor so much easier. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Thanks Shaun! Honored to be referenced as the "Apple of scheduling".

TR
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 7shifts?

Copy and Paste feature, it makes it much easier to schedule an individule. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There is no undo feature with setting a persons time. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Determining scheduled hours based on projected sales. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Thanks for the feedback Terry!

We definitely want to look into your note on the undo feature with setting a person's time. Could you send us an email to reviews@7shifts.com with some more context so we can take a look?

Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

We primarily use for scheduling and it works very well. There are great tools to integrate if you want labor cost, time cards, etc... Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Some wonkiness with the mobile app vs using a computer. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

If you can consolidate clocking, POS and scheduling - this is a beast Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling 3 teams in different locations and around 200 people in a consolidated format. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Thank you! We're always working on improve the UX on our app. If you have specific feedback on what could be better, please don't hesitate to share with our team.

Marcel R.
MR
Head Chef
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

How easy is it to use, manage schedules, and check sales and labor costs,

The tools are easy to use for my needs, as it has several tools with extra information Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes the website crashes, the app is always working great. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

The platform works great with IOS or android. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

I am creating new schedules, time off requests, checking labor costs, updating the personal information of staff, and accessible communication between staff. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 7shifts?

It is convenient, user friendly, and posting schedules and communication works great Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I have not encountered any issues yet. The only thing will be trying to contact customer services Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

customer service is hard to reach sometimes Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Oh no, we don't want you to feel like it's hard to get in touch. You can reach us easily through the app or desktop system with any questions. I'm also linking the support page where you can find answers to some of the most common questions.

See how 7shifts improved
AI
Speech Language Pathologist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

My favorite part about 7shifts is having scheduling and time clock in one place. You can decide parameters with which time clock is automatically approved or not. This makes payroll go so much quicker. There are also helpful reports, such as Variance Report to see why employee's time clocks may be off from schedule. There are many features on the scheduling side that are helpful: desired hours tracker, total hours/labor projection per day, availability issue notifications, time off requests easily noticeable. And employees can be organized in many ways, such as location, department, and role. We absolutely love 7shifts! Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Reporting could possibly be a little more robust, but ultimately, we've been very pleased with the entire product, including reporting. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Just do it. It's the best scheduling app out there. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling and Time Clock is a breeze. Monitoring labor costs is easy. We work with many part-time students, so scheduling can be difficult with difference availabilities each semester. But 7shifts makes it all easy. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Nothing confusing about it, the chat platform is particularly good. Easy to send out notifications to both individuals and groups. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Feels like it lacks a lot of the additional resources that a lot of restaurant scheduling platforms have implemented (eg. on-site clocking in/out system). Moving from personal schedule to full staff schedule can be a bit tricky at times. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Good value and very user friendly. Just note that you will need to add additional software into your system to track employee shift work. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Problems: staff scheduling with tight availability

Benefits: Very user friendly for the staff that are setting the schedule with Administrative privileges. Review collected by and hosted on G2.com.