7shifts
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4.5 out of 5 stars
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7shifts Reviews & Product Details - Page 5

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7shifts Overview

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What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Discussions
7shifts Community
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.

Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,468 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.

BB
Overview Provided by:
Brooklyn Boehm

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
Read more
Guinevere B.
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
Read more

7shifts Pricing

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Free
Per Month
Entrée
Starting at $31.99
Per Month
The Works
Starting at $69.99
Per Month
Gourmet
Starting at $135.00
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7shifts Media

7shifts Demo - Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo - Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
Play 7shifts Video
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
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Video Reviews

Review by Alyssa I.
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107 7shifts Reviews

4.5 out of 5
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107 7shifts Reviews
4.5 out of 5
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7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Heather H.
HH
Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

The easy app access for the staff. They can do everything from their phone Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The chat is helpful, submitting the questions on the submit question link is not Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Nothing at this time Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Hi Heather.

Thank you for the review. We'd love to make it to an A grade in your books! We've noted your call out on the question link and our team will take a look.

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Admin Approval Link
WM
Co-Founder/CTO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Scheduling & Clocking is a breeze with 7 shifts! Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Honestly the system works perfectly to my needs! Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Quick Schedules, Time Clocking Staff and setting up Data for Quick Payroll input and completion. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

These words are music to our ears. Thank you!

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Jake L.
JL
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Scheduling tool is great. Easy to use. Fast. I like the optimal labor tool. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Having to load my own data to leverage the tools. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling is made easier with the tool. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks Jake. Have you provided feedback on your missing integrations to our team? We're always looking to grow our platform and integrations, and appreciate insights from our users!

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SM
Director of Banquets and Events
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

ability to modify shifts and copy shifts Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

would like more options to change shift job codes Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

scheduling is a breeze and shift change and requests are easy to approve Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thank you Shawn!

We'd be curious for more information about the shift job codes. If you haven't already flagged that with one of our team members, you can reach out to reviews@7shifts.

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Jared F.
JF
General manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Easy to use and easy to get scheduled out to staff quickly Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Breaking up the locations better. Overall still good though Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Getting scheduled to staff quickly Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks for the review Jared. We'd love to make that 3.5 into a solid 4 (or 5!). We're always working to improve the app and its useability.

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Admin Approval Link
Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Excel sheet to this, well worth it! Integrates into Toast, and other POS. Creating labor budgets and ease of coveraging shifts is great. My employees also love it. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

It does not integragte into FoodTec POS. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

The time it takes to schedule, manage people, fielding calls. I defer all scheduling needs wants and requests to the app. It's very good and serves its pupropose. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Sayonara excel! Happy to hear how much of an impact we've made on your business.

Helpful?
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Admin Approval Link
CM
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about 7shifts?

7shifts has helped us streamline scheduling, labor, reporting Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

If you accidentally change a schedule it sometimes is hard to revert to the old schedule Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

I highly reccomend 7shifts. Their product is good, they often roll out improvements and their support is amazing. I have no complaints Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

COL we've seen a significant reduction in labor cost since starting 7shifts Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks for the review Christel!

Helpful?
Share
Admin Approval Link
Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Very intuitive and easy to use. Researched other apps and this is one of the most valuable ones for the number of features. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Keeps changing often with other customer's inputs - not completely a bad thing but always adjusting. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

good value Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Helping me to achieve labour targets, view sales data against labour, and a communication tool with staff. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thank you!

We are definitely constantly working to make our app even more useful for restaurant teams. If you ever have feedback, don't hesitate to reach out to our team.

Helpful?
Share
Admin Approval Link
Verified User in Restaurants
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
(Original )Information
What do you like best about 7shifts?

Scheduling and messaging. I found it is very useful when it comes to communicating with the team members Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I have some difficulties with logging in sometimes but I guess it might be internet problems Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

About communicating with the team. 7 shift definitely helps a lot! Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Scheduling is simple and easy with drag and drop features as well as being able to use templates and copy previous weeks schedules. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Notifications do not always come through as selected in preferences. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Efficiency of time off requests and availability. Review collected by and hosted on G2.com.

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