7shifts
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4.5 out of 5 stars
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7shifts Reviews & Product Details - Page 4

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7shifts Overview

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What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Discussions
7shifts Community
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.

Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,468 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.

BB
Overview Provided by:
Brooklyn Boehm

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
Read more
Guinevere B.
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
Read more

7shifts Pricing

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Free
Per Month
Entrée
Starting at $31.99
Per Month
The Works
Starting at $69.99
Per Month
Gourmet
Starting at $135.00
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7shifts Media

7shifts Demo - Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo - Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
Play 7shifts Video
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
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Video Reviews

Review by Alyssa I.
7shifts review by Alyssa I.
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107 7shifts Reviews

4.5 out of 5
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107 7shifts Reviews
4.5 out of 5
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4.5 out of 5
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7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nick H.
NH
Food & Beverage Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Very intuitive for training managers and new hires. Love that is sincs with the POS system. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Depending on your notification setup it can be very overwhelming how many messages you as the manager can receive. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

By letting 7shifts integrate with our POS system it has changed things alot. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
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Thanks Nick. Intuitive is our goal!

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Wayne G.
WG
AGM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Communication to staff and alerts. Not this survey Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Time off request responses is not realistic. And the ability to break out FOH vs. BOH labor. And the labor $$ for a specific time frame Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

It is basic but performs well. Cost is good. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Integration and communication. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Hi Wayne!

Thank you for the feedback. Our team should be able to help you out with the break out of labor and labor cost. I'm also curious to hear more about the time off request note. If you're open to it, we'd love to get more information from you. You can email us at reviews@7shifts.com.

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Mariana Z.
MZ
M
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Very comfortable, easy and understandable . Everything says for itself Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

On the phone it's lagging a lot, need to restart the app every time to see proper dates, names etc. maybe perform some maintenance on app to prevent this from happening Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Don't get the question Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks for the review Mariana!

That doesn't sound like the experience we aim for with the app. If you haven't already reached out to our support team with more details, send us an email at reviews@7shifts.com and we can work to help you out.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

It is very easy to navigate, and user-friendly for the staff. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

the browser isn't the same as the app. you can't tell if someone has already taken off when requesting like the browser. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

If you want to integrate with Toast, I do not recommend it. However, as a scheduling app, great. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

They told me it wasn't on their radar to have the app match the browser. I just wish for time off, it could say how many people already asked off. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Hmm, sounds like something isn't quite right. Can you email us at reviews@7shifts.com so we can get one of our support team members to help you out? Toast and 7shifts should have no issue with integrating, so we'd love to probe around and fix this for you.

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Verified User in Restaurants
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

I enjoy the communication part as well as pre-shift alerts. We have our integrated with Toast, so I can compare Schedules to Actual Labor as well. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

It can be clunky on the app. I'd love to be able to print out daily rosters for my managers that are easy to read and broken out into departments. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

7shifts is helping to manage overtime, account for Time off requests and keep them organized. It's been a solid addition to our program here. Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

We recently rolled out some upgrades to printing schedules, which may be what you're asking for! If you want to reach out to reviews@7shifts.com with your information we can connect your support team member with you to help out.

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Dylan M.
DM
On-site Business Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Toast integrations and smart scheduling projections. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes copying schedules can be a little cumbersome, I also wish time off could be entered from the scheduling page. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

We are able to keep a steady/daily pulse on labor costs which has been crucial! Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks for the review Dylan! We love to hear it. If you're open to providing more information around the note of copying scheduling being cumbersome, email us at reviews@7shifts.com so we can do some digging. May be something we can help you out with, or at least note for future.

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Greg H.
GH
Partner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Ease of use for all involved, managers as well as staff Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

nothing at all, it is very user friendly Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

This is a very easy and well thought out scheduling program Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Allowing changes to the schedule with notifications Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks Greg. It sounds like you're finding 7shifts helpful, but only put 4 stars out of 5. If you have any feedback for us on how to make your experience a 5/5 please let us know!

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KM
VP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

The ease of use and easy customer service features. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

My browser always opens my page on an old schedule unless I reset my cookies. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Take advantage of the training and tutorials for your team. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Controlling labor cost Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thank you Kari!

That cookies issue sounds a bit frustrating. I wonder if there's something our team can help out with. Email us at reviews@7shifts.com and we can take a peek.

Helpful?
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Sara Z.
SZ
Director Of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

User-friendly for staff and managers. Easy to connect on Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I haven't had any issues with the system Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Very easy to use for staff and managers Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Easy Scheduling for staff, sending messages, and the shift pool tool Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thank you for the review Sara!

Helpful?
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Livia F.
LF
Restaurant owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Easy software i never had any problem to use it Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing i never had any issues to use it Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Headache of having to send text or call my employees and see when they're available Review collected by and hosted on G2.com.

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Response from Maylee 7shifts of 7shifts
Editedit

Thanks for the review Livia!

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Share
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