Save to My Lists
Paid
Claimed
Optimized for quick response

7shifts Reviews & Product Details - Page 2

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,468 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


BB
Overview Provided by:

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy to use for scheduling and availability"
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the e...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
Guinevere B.
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

7shifts Media

7shifts Demo -  Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo -  Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
Play 7shifts Video
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.

Official Downloads

Answer a few questions to help the 7shifts community
Have you used 7shifts before?
Yes

Video Reviews

107 7shifts Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
107 7shifts Reviews
4.5 out of 5
107 7shifts Reviews
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

Easy to use and the futures, I like the fact that with app all my employees can communicate easy, also having notifications about availibity change or requested days off is a plus, no longer have to write it down and losing importan information. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Not sure at this point all the funtions we need are there. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Have availibities and days off requested added to schedules automtically is great, no more write them down in a piece of paper that normaly would get lost. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your feedback, we greatly appreciate it. We are happy to have been able to help with your needs so far!

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

I do enjoy the ability to message all staff working on the day and being able to use the task function to make sure everyone is doing their proper tasks Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The schedule print out is very confusing. Especially if you have someone doing multiple roles i.e. there a Bartender/server so they appear in weird field sometimes and it's not as in to Dave as a general excel calendar. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Allows for ease of communication Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for your kind review of 7shifts! We greatly value customer feedback and we will take your comments into consideration!

KB
office manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about 7shifts?

app access and the ease of communicating to employees and setting their schedule Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Slow reload time on website when trying to open messages Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Communicating to employees and scheduling their shifts all under one platform Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your kind review Kristin! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about 7shifts?

I wanted to like this software. It had all the features I was looking for and a very friendly user interface. No contract and they set me up with the first month free. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

However, once I was signed up there was ZERO support in getting integrated. I tried to sign up for the newly launced Payroll option right away as I was opening my business. The only way to do so was to schedule a demo. She was on vaccation and the first availble opportunity to add payroll was almost 2 weeks out. I ended up cancleing this service within the month. Beware, that you need to schedule a "meeting" with someone and cannot just cancle your account online. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It did not solve my problems and only delayed my efforts to find the right solutions. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

We are so sorry to hear that you had a bad experience. We take customer feedback seriously and appreciate your time, and we will work to improve these issues.

We are offering payroll free for 3 months right now if you want to revisit our website below. We hope that we can help you solve these challenges.

See how 7shifts improved
Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

7shifts makes communicating with my team super easy. The app is super intuitive. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Managing team member data, especially preferred names. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Providing a one stop app for team members to schedule, track and communicate Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to give us a review! We greatly value customer feedback and we will take your comments into consideration.

Verified User in Food Production
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about 7shifts?

Direct integration with our POS system, Square Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Certain exports and reports are not conducive to the operations I need them for and don't format quite right Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

A reliable system to manage multiple teams in multiple locations Review collected by and hosted on G2.com.

Jake K.
JK
Owner/Operator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

The ease of scheduling and communication with our team. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I wish there were some additional features when creating and printing a schedule and an option to show information for events scheduled for that day. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

With any software platform as all the questions you can to make sure it is a good fit for your business. 7shifts fits very well with us and we plan to continue utilizing it as well as exploring more add ons that they have available. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Staying organized with our team availability and schedule as well as communication. Being able to see our labor vs. sales is helpful as well. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Hi Jake.

Thanks for this nice review! I noticed you called out the printing schedule as a dislike, and wanted to let you know that we rolled out some updates to that capability the other week. It should be live across accounts on 7shifts. If you still have questions, reach out to us!

SL
IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about 7shifts?

The software is very user-friendly and intuitive. We love that they take our feedback and make changes and improvements when needed. This is one of the easiest softwares we use. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The price is high compared to its competitors and the additional charges for add-ons is annoying. Most of their aggressive competitors have one fee for everything and are willing to work with you if you have multiple businesses. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

7 Shifts solves the problem of accountability when scheduling. This helps us hold our managers accountable for labor hours and get great feedback from our teams on how our managers are doing. Review collected by and hosted on G2.com.

SR
Administrative Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

Scheduling platform, labor and sales, time clocking! It's an all in one and amazing. Makes life a whole lot easier at work. Easy to communicate with the team and keep track of employees feedback. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Honestly, I haven't ran into an issue in 7 shifts. All around it's a great platform. No complaints from us. Maybe a quicker response from the support team in the chat but that's about it. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

Please use this software! Its AMAZING! Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling. 7shifts helps keep scheduling organized. Time clocking is very beneficial and keeping track of hours worked. Business performance has definitely increased. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Oh wow Selena, we are so happy to read this! Thank you!

Leah  J.
LJ
Operations Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about 7shifts?

7shifts makes it extremely easy to schedule, make last-minute changes, communicate between departments, time off requests and availability. All user-friendly and extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There have been technical difficulties in the past, where we get logged out and have trouble logging back in. I also regularly need to change my notification settings back and forth to get them working again. All downsides are tech-related. Review collected by and hosted on G2.com.

Recommendations to others considering 7shifts:

User-friendly, most important. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Last-minute shift drops and changes. Without 7shifts, it would be much harder to organize and communicate between managers. With 7shifts, it's all in one place. Review collected by and hosted on G2.com.

Response from Maylee 7shifts of 7shifts

Thank you Leah. So great to hear about how 7shifts is impacting our customers.

We're looking into the logging out issue. If you need any help with notifications or have feedback on how it works for our team, we are always appreciative of it!