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7shifts Reviews & Product Details

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

I do enjoy the ability to message all staff working on the day and being able to use the task function to make sure everyone is doing their proper tasks Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The schedule print out is very confusing. Especially if you have someone doing multiple roles i.e. there a Bartender/server so they appear in weird field sometimes and it's not as in to Dave as a general excel calendar. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Allows for ease of communication Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for your kind review of 7shifts! We greatly value customer feedback and we will take your comments into consideration!

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,471 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


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Overview Provided by:

Recent 7shifts Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Good, Tip should be more flexible"
Chat, EOD report, communication between the team, and being able to know who saw the announcements
Guinevere B.
GB
Guinevere B.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for scheduling"
The ease of use is great. I like that you have the option to copy last weeks schedule or use a template. Easy for the employees to use and switch ...
KB
kristin b.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy and a great tool for employee communication"
app access and the ease of communicating to employees and setting their schedule
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7shifts Media

7shifts Demo -  Create better informed, adaptable schedules
Create better informed, adaptable schedules
7shifts Demo - Make data-informed decisions to cut labor costs
Make data-informed decisions to cut labor costs
7shifts Demo -  Integrate 7shifts to your existing payroll and POS systems
Integrate 7shifts to your existing payroll and POS systems
7shifts Demo - Schedule and pay all in one place
Schedule and pay all in one place
7shifts Demo - Collect, divide and distribute tips easily
Collect, divide and distribute tips easily
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.
Play 7shifts Video
7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication.

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Video Reviews

105 out of 106 Total Reviews for 7shifts

4.5 out of 5
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105 out of 106 Total Reviews for 7shifts
4.5 out of 5
105 out of 106 Total Reviews for 7shifts
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for 7shiftsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

I love the app, it gives us a lot of flexibility when logging import notes between managers, checking sales and labor %, and making announcement to staff.

I also love how easily it is for my staff to trade shifts and communicate among each other since their contact info is in the app. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't like the glitches, not often.

We also have to be very careful when not closing the browser, things will not save until you close it. So it's hard when you have multiple people working on the schedule, since it can be reverted back to the original template very easily. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Communication Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to support@7shifts.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about 7shifts?

Chat, EOD report, communication between the team, and being able to know who saw the announcements Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Glitch web browser, Tip feature doesn't work with points per shift, only hourly. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling Review collected by and hosted on G2.com.

Response from Rebecca Lay of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

LF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

It s very user friendly and it's all what i need for my small business Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing i am using it with the free version and i am happy with it Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Not have to sent text to my employees to see who is available Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Michael C.
MC
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about 7shifts?

It allows us to easily create and manage our teams across mutiple

Locations. The app functions very well and it was easily adopted by our teams Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The mo pile app can be a bit glitchy which is easily solved with a restart Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It is giving us a platform to handle all of our staffing and scheduling needs. The management log book also allows us great communication right from our devices Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Hope R.
HR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

The ability to check employees availability and schedules easily. Easy to use and maintain. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I do not have dislikes about 7shifts it's a user friendly app. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Giving guest quick access to accounts. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

RL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

It makes communication with the team easy, everyone knows what assignments they have as well as many tools to trade, ask for time off, review shifts, etc. 7shifts has massively saved time with scheduling and also is a great form of communication with staff. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing comes to mind, it takes some tweaking to learn things but it's very intuitive and easy to use once you figure it out. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It saves me from having staff sent texts questioning their assignments and requesting days off. It also has a very easy to read schedule design. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your feedback Ricky! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

RZ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

Easy of scheduling customer support text and emails Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

The budgeting tool unable to sync with toasy Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

The ease of doing scheduling Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Matt D.
MD
Manager, Technical Support
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

It's very easy to use, great UX/UI. The support has always been fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't have any. It's fantastic and I would happily recommend it! Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

It makes it easy to manage the scheduling and the payroll is extremely useful for HR. I would say that the solve is just an easy way to do things. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your kind review Matt! We greatly appreciate your feedback and we are glad that our product has been able to provide you with these solutions.

Verified User in Consumer Services
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about 7shifts?

it serves as a data base for the employees details and can plot their schedules with communication platform as well Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

None so far, everything is seamless as per this writing Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Schedules Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

Easy to use and the futures, I like the fact that with app all my employees can communicate easy, also having notifications about availibity change or requested days off is a plus, no longer have to write it down and losing importan information. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Not sure at this point all the funtions we need are there. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Have availibities and days off requested added to schedules automtically is great, no more write them down in a piece of paper that normaly would get lost. Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you so much for your feedback, we greatly appreciate it. We are happy to have been able to help with your needs so far!