I wanted to like this software. It had all the features I was looking for and a very friendly user interface. No contract and they set me up with the first month free. Review collected by and hosted on G2.com.
However, once I was signed up there was ZERO support in getting integrated. I tried to sign up for the newly launced Payroll option right away as I was opening my business. The only way to do so was to schedule a demo. She was on vaccation and the first availble opportunity to add payroll was almost 2 weeks out. I ended up cancleing this service within the month. Beware, that you need to schedule a "meeting" with someone and cannot just cancle your account online. Review collected by and hosted on G2.com.
Video Reviews
7shifts Review
106 out of 107 Total Reviews for 7shifts
Overall Review Sentiment for 7shifts
Log in to view review sentiment.
The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the employees to set up their accounts and access their schedule. It was also easy to implement and we used 7shifts for 11 restaurant locations. Their support was great as well and I did not have any issues trying to get things fixed. Printing out schedules was also easy and looked aesthetic. Review collected by and hosted on G2.com.
I think the biggest thing was that I couldn't bulk delete inactive employees when I had used it back in 2023. However if that has been resolved, everything else was great. I had no problem managing the employees and the schedule. The only thing was the constant system updates and downtime that 7shifts would have happened in the middle of the day. Also, the integration with Toast at that time was still wonky. I'm not sure how it is now but hopefully that's been improved. Review collected by and hosted on G2.com.
I love the app, it gives us a lot of flexibility when logging import notes between managers, checking sales and labor %, and making announcement to staff.
I also love how easily it is for my staff to trade shifts and communicate among each other since their contact info is in the app. Review collected by and hosted on G2.com.
I don't like the glitches, not often.
We also have to be very careful when not closing the browser, things will not save until you close it. So it's hard when you have multiple people working on the schedule, since it can be reverted back to the original template very easily. Review collected by and hosted on G2.com.
Chat, EOD report, communication between the team, and being able to know who saw the announcements Review collected by and hosted on G2.com.
Glitch web browser, Tip feature doesn't work with points per shift, only hourly. Review collected by and hosted on G2.com.
It allows us to easily create and manage our teams across mutiple
Locations. The app functions very well and it was easily adopted by our teams Review collected by and hosted on G2.com.
The mo pile app can be a bit glitchy which is easily solved with a restart Review collected by and hosted on G2.com.
The ability to check employees availability and schedules easily. Easy to use and maintain. Review collected by and hosted on G2.com.
I do not have dislikes about 7shifts it's a user friendly app. Review collected by and hosted on G2.com.
It makes communication with the team easy, everyone knows what assignments they have as well as many tools to trade, ask for time off, review shifts, etc. 7shifts has massively saved time with scheduling and also is a great form of communication with staff. Review collected by and hosted on G2.com.
Nothing comes to mind, it takes some tweaking to learn things but it's very intuitive and easy to use once you figure it out. Review collected by and hosted on G2.com.
It's very easy to use, great UX/UI. The support has always been fast and helpful. Review collected by and hosted on G2.com.
I don't have any. It's fantastic and I would happily recommend it! Review collected by and hosted on G2.com.
it serves as a data base for the employees details and can plot their schedules with communication platform as well Review collected by and hosted on G2.com.
None so far, everything is seamless as per this writing Review collected by and hosted on G2.com.
