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Best Bug Tracking Software

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user

Best Bug Tracking Software At A Glance

Best for Small Businesses:
ClickUp
ClickUp
Best for Mid-Market:
Jira
Jira
Best for Enterprise:
Jira
Jira
Highest User Satisfaction:
LogRocket
LogRocket
Best Free Software:
ClickUp
ClickUp
Show LessShow More
Best for Enterprise:
Jira
Jira
Highest User Satisfaction:
LogRocket
LogRocket
Best Free Software:
ClickUp
ClickUp

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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206 Listings in Bug Tracking Available
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Jira
By Atlassian
(6,095)4.3 out of 5
5th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:starts at $20 / month ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JIRA is the tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    343
    Project Management
    253
    Task Tracking
    231
    Features
    224
    Integrations
    200
    Cons
    Learning Curve
    162
    Learning Difficulty
    108
    Complexity
    101
    Overwhelming
    70
    Expensive
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jira features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    7.4
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney
    Twitter
    @Atlassian
    104,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,744 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Product Description
How are these determined?Information
This description is provided by the seller.

JIRA is the tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
343
Project Management
253
Task Tracking
231
Features
224
Integrations
200
Cons
Learning Curve
162
Learning Difficulty
108
Complexity
101
Overwhelming
70
Expensive
67
Jira features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
7.4
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.9
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney
Twitter
@Atlassian
104,678 Twitter followers
LinkedIn® Page
www.linkedin.com
19,744 employees on LinkedIn®
Ownership
NASDAQ:TEAM
Read Jira Reviews
LogRocket
By LogRocket, Inc.
(1,815)4.6 out of 5
6th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    490
    Session Replay
    403
    Replay Feature
    250
    Recording
    239
    Insights
    238
    Cons
    Session Management
    176
    Missing Features
    119
    Filtering Issues
    81
    Learning Curve
    79
    Expensive
    76
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogRocket, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    15,224 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    633 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 28% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
490
Session Replay
403
Replay Feature
250
Recording
239
Insights
238
Cons
Session Management
176
Missing Features
119
Filtering Issues
81
Learning Curve
79
Expensive
76
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.9
Seller Details
Seller
LogRocket, Inc.
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
15,224 Twitter followers
LinkedIn® Page
www.linkedin.com
633 employees on LinkedIn®

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ClickUp
By ClickUp
(10,041)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily custom

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that allows users to organize their work, manage tasks, set deadlines, and track progress.
    • Reviewers like the program's flexibility, customization options, and the ability to integrate with other tools, praising its user-friendly interface and the support team's readiness to offer tailored solutions.
    • Users experienced issues with the mobile app, found the user interface to be complex and congested, and reported occasional glitches and slow loading times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,368
    Features
    1,052
    Task Management
    1,047
    Organization
    874
    Project Management
    872
    Cons
    Missing Features
    628
    Learning Curve
    518
    Not Intuitive
    409
    Limited Features
    380
    Overwhelming
    300
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.5
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily custom

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that allows users to organize their work, manage tasks, set deadlines, and track progress.
  • Reviewers like the program's flexibility, customization options, and the ability to integrate with other tools, praising its user-friendly interface and the support team's readiness to offer tailored solutions.
  • Users experienced issues with the mobile app, found the user interface to be complex and congested, and reported occasional glitches and slow loading times.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,368
Features
1,052
Task Management
1,047
Organization
874
Project Management
872
Cons
Missing Features
628
Learning Curve
518
Not Intuitive
409
Limited Features
380
Overwhelming
300
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.5
Ease of Use
Average: 8.9
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,075 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
GitHub
By GitHub
(2,194)4.7 out of 5
3rd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    135
    Ease of Use
    121
    Collaboration
    112
    Team Collaboration
    108
    Version Control
    96
    Cons
    Learning Curve
    43
    Learning Difficulty
    38
    Complexity
    36
    Difficulty for Beginners
    33
    Limited Features
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,612,256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 31% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
135
Ease of Use
121
Collaboration
112
Team Collaboration
108
Version Control
96
Cons
Learning Curve
43
Learning Difficulty
38
Complexity
36
Difficulty for Beginners
33
Limited Features
31
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.9
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,612,256 Twitter followers
LinkedIn® Page
www.linkedin.com
6,253 employees on LinkedIn®
Read GitHub Reviews
monday dev
By monday.com
(1,420)4.7 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Integrations
    26
    Team Collaboration
    26
    Task Tracking
    24
    Features
    23
    Cons
    Learning Curve
    26
    Learning Difficulty
    17
    Expensive
    12
    Complexity
    9
    Overwhelming
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,191 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

Users
  • Software Engineer
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Integrations
26
Team Collaboration
26
Task Tracking
24
Features
23
Cons
Learning Curve
26
Learning Difficulty
17
Expensive
12
Complexity
9
Overwhelming
9
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.9
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,191 Twitter followers
LinkedIn® Page
www.linkedin.com
2,916 employees on LinkedIn®
GitLab
By GitLab Inc.
(823)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Features
    64
    Deployment
    45
    Version Control
    45
    Repository Management
    44
    Cons
    Complexity
    25
    Confusing Interface
    20
    Learning Curve
    20
    Missing Features
    20
    Limited Features
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitLab Inc.
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    167,723 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,843 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 37% Mid-Market
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Features
64
Deployment
45
Version Control
45
Repository Management
44
Cons
Complexity
25
Confusing Interface
20
Learning Curve
20
Missing Features
20
Limited Features
19
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.9
Seller Details
Seller
GitLab Inc.
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
167,723 Twitter followers
LinkedIn® Page
www.linkedin.com
2,843 employees on LinkedIn®
Bugcrowd
By Bugcrowd
(46)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $4,200.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bugcrowd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Team Quality
    14
    Ease of Use
    11
    Team Expertise
    8
    Communication
    7
    Cons
    Poor Customer Support
    7
    Poor Interface Design
    4
    Filtering Issues
    3
    Poor UI Design
    3
    Bug Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bugcrowd features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bugcrowd
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Bugcrowd
    176,128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Enterprise
  • 33% Small-Business
Bugcrowd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Team Quality
14
Ease of Use
11
Team Expertise
8
Communication
7
Cons
Poor Customer Support
7
Poor Interface Design
4
Filtering Issues
3
Poor UI Design
3
Bug Management
2
Bugcrowd features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.9
Seller Details
Seller
Bugcrowd
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Bugcrowd
176,128 Twitter followers
LinkedIn® Page
www.linkedin.com
2,962 employees on LinkedIn®
Get a quote
Wrike
By Wrike, Inc.
(3,738)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to r

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wrike is a project management tool that consolidates tasks into one platform, enhancing collaboration and workflow management.
    • Reviewers appreciate Wrike's flexibility, customization options, and its ability to cater to varied projects, with features such as dashboards, real-time reporting, and blueprints being particularly praised for promoting efficiency and transparency.
    • Reviewers experienced difficulties with Wrike's learning curve, issues with certain features still in development, problems with SharePoint folder creation integration, and challenges with importing old Excel trackers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wrike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    214
    Project Management
    174
    Team Collaboration
    156
    Task Management
    136
    Organization
    135
    Cons
    Learning Curve
    116
    Missing Features
    89
    Complexity
    78
    Not Intuitive
    78
    Task Management
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wrike features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    8.3
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wrike, Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Wrike · 9171 Towne Centre Dr #200, San Diego, CA 92122
    Twitter
    @wrike
    13,891 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,077 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to r

Users
  • Project Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wrike is a project management tool that consolidates tasks into one platform, enhancing collaboration and workflow management.
  • Reviewers appreciate Wrike's flexibility, customization options, and its ability to cater to varied projects, with features such as dashboards, real-time reporting, and blueprints being particularly praised for promoting efficiency and transparency.
  • Reviewers experienced difficulties with Wrike's learning curve, issues with certain features still in development, problems with SharePoint folder creation integration, and challenges with importing old Excel trackers.
Wrike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
214
Project Management
174
Team Collaboration
156
Task Management
136
Organization
135
Cons
Learning Curve
116
Missing Features
89
Complexity
78
Not Intuitive
78
Task Management
70
Wrike features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Quality of Support
Average: 8.7
8.3
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.9
Seller Details
Seller
Wrike, Inc.
Company Website
Year Founded
2006
HQ Location
Wrike · 9171 Towne Centre Dr #200, San Diego, CA 92122
Twitter
@wrike
13,891 Twitter followers
LinkedIn® Page
www.linkedin.com
1,077 employees on LinkedIn®
Sentry
By Functional Software, Inc.
(114)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Error Tracking
    14
    Ease of Use
    12
    Easy Integrations
    10
    Easy Setup
    9
    Integrations
    9
    Cons
    Error Handling
    5
    Ineffective Alerting System
    5
    Missing Features
    5
    Limitations
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Functional Software, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    17,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    391 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 37% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Error Tracking
14
Ease of Use
12
Easy Integrations
10
Easy Setup
9
Integrations
9
Cons
Error Handling
5
Ineffective Alerting System
5
Missing Features
5
Limitations
4
Limited Features
4
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.9
Seller Details
Seller
Functional Software, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
17,613 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®
Backlog
By Nulab Inc.
(278)4.5 out of 5
4th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 44% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a platform for tracking team progress and managing tasks, integrating with existing tools and workflows to provide project and team management.
    • Reviewers frequently mention the ease of use, the ability to integrate with existing tools, and the excellent customer support as key benefits of using Backlog.
    • Users reported that the interface can become cluttered with large projects, some advanced features require learning, and there is limited scope for customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Task Management
    39
    Task Tracking
    31
    Project Management
    28
    Simple
    28
    Cons
    Limited Features
    20
    Not Intuitive
    18
    Missing Features
    17
    Poor User Interface
    11
    Lack of Tools
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nulab Inc.
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,232 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 44% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a platform for tracking team progress and managing tasks, integrating with existing tools and workflows to provide project and team management.
  • Reviewers frequently mention the ease of use, the ability to integrate with existing tools, and the excellent customer support as key benefits of using Backlog.
  • Users reported that the interface can become cluttered with large projects, some advanced features require learning, and there is limited scope for customization.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Task Management
39
Task Tracking
31
Project Management
28
Simple
28
Cons
Limited Features
20
Not Intuitive
18
Missing Features
17
Poor User Interface
11
Lack of Tools
9
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
9.0
Ease of Use
Average: 8.9
Seller Details
Seller
Nulab Inc.
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,232 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
BugHerd
By BugHerd
(143)4.8 out of 5
2nd Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd is a website feedback and bug tracking tool ideal for Agencies, Designers, Web Developers, Marketers and Project Managers. BugHerd makes it easy to collect and manage feedback on websites.

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Customer Support
    10
    Feedback
    10
    Team Collaboration
    10
    Client Management
    8
    Cons
    Missing Features
    6
    Software Bugs
    5
    Bug Management
    3
    Filtering Issues
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,660 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd is a website feedback and bug tracking tool ideal for Agencies, Designers, Web Developers, Marketers and Project Managers. BugHerd makes it easy to collect and manage feedback on websites.

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
10
Feedback
10
Team Collaboration
10
Client Management
8
Cons
Missing Features
6
Software Bugs
5
Bug Management
3
Filtering Issues
3
Integration Issues
3
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.9
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,660 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Jam.dev
By Jam
(23)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Efficiency
    4
    Integrations
    4
    Features
    3
    Reporting
    3
    Cons
    Lack of Tools
    2
    Slow Performance
    2
    Connectivity Issues
    1
    Display Issues
    1
    Error Handling
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.7
    9.5
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Efficiency
4
Integrations
4
Features
3
Reporting
3
Cons
Lack of Tools
2
Slow Performance
2
Connectivity Issues
1
Display Issues
1
Error Handling
1
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.5
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.7
9.5
Ease of Use
Average: 8.9
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,419 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Read Jam.dev Reviews
Teamwork.com
By Teamwork
(1,157)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork is a project management software that allows users to create, assign, and track tasks, manage projects, and collaborate in real time.
    • Users frequently mention the intuitive interface, time tracking functionality, and the ability to organize work with dependencies and subtasks as key benefits of using Teamwork.
    • Reviewers mentioned that the platform can be complex initially due to its extensive features, and some users have experienced issues with the mobile app and the import feature.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Team Collaboration
    71
    Project Management
    60
    Task Management
    57
    Features
    52
    Cons
    Limited Features
    28
    Missing Features
    28
    Learning Curve
    27
    Not Intuitive
    25
    Complexity
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork is a project management software that allows users to create, assign, and track tasks, manage projects, and collaborate in real time.
  • Users frequently mention the intuitive interface, time tracking functionality, and the ability to organize work with dependencies and subtasks as key benefits of using Teamwork.
  • Reviewers mentioned that the platform can be complex initially due to its extensive features, and some users have experienced issues with the mobile app and the import feature.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Team Collaboration
71
Project Management
60
Task Management
57
Features
52
Cons
Limited Features
28
Missing Features
28
Learning Curve
27
Not Intuitive
25
Complexity
18
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.9
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
555 employees on LinkedIn®
Progress Telerik Fiddler
By Progress Software
(166)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Progress Telerik Fiddler Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Simple
    2
    User Interface
    2
    Features
    1
    Flexibility
    1
    Cons
    Connectivity Issues
    1
    Expensive
    1
    Limited Features
    1
    Pricing Issues
    1
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Progress Telerik Fiddler features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Quality of Support
    Average: 8.7
    8.5
    Ease of Admin
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Progress Software
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,188 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
    Ownership
    NASDAQ:PRGS
Product Description
How are these determined?Information
This description is provided by the seller.

Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 35% Enterprise
Progress Telerik Fiddler Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Simple
2
User Interface
2
Features
1
Flexibility
1
Cons
Connectivity Issues
1
Expensive
1
Limited Features
1
Pricing Issues
1
Slow Loading
1
Progress Telerik Fiddler features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
7.9
Quality of Support
Average: 8.7
8.5
Ease of Admin
Average: 8.7
8.1
Ease of Use
Average: 8.9
Seller Details
Seller
Progress Software
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,188 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
Ownership
NASDAQ:PRGS
Read Progress Telerik Fiddler Reviews
Lightrun
By Lightrun
(62)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lightrun Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Debugging
    44
    Debugging Tools
    31
    Intuitive
    22
    Log Management
    18
    Cons
    Missing Features
    9
    Poor UI Design
    9
    UI Improvement
    9
    Poor UI
    8
    Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lightrun features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lightrun
    Year Founded
    2019
    HQ Location
    Tel Aviv, IL
    Twitter
    @Lightruntech
    268 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environm

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 27% Small-Business
Lightrun Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Debugging
44
Debugging Tools
31
Intuitive
22
Log Management
18
Cons
Missing Features
9
Poor UI Design
9
UI Improvement
9
Poor UI
8
Learning Curve
7
Lightrun features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.7
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.9
Seller Details
Seller
Lightrun
Year Founded
2019
HQ Location
Tel Aviv, IL
Twitter
@Lightruntech
268 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
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Bug Tracking Topics

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Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.