What I like about 3cx was it is pretty simple straight forward tool to connet with my client and customers. I can gave it an 8 points. Outbound and inbound call are pretty much easy to deal with using 3CX, it has easy option put the call on a brief hold. Also, it has a user friendly troubleshooting steps when it has an issue and most of all 3cx has good quality during conversation. Review collected by and hosted on G2.com.
3cx has it downside only for tagging of each contact. It has no tagging option after every contact and you need to document every call that you receive from 3cx. However, it is understandable since it has link itself to our second tool which is Intercom. Review collected by and hosted on G2.com.
Video Reviews
Great VOIP PBX platform / Reliable / Functional / Can grow as your business needs evolve
Best PBX available.
465 out of 466 Total Reviews for 3CX
Overall Review Sentiment for 3CX
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Easy to dial, to chat or to meet persons, can see all the history about one contact Review collected by and hosted on G2.com.
Difficult to find my missed calls, can't rename my contacts, can see different stats of my team Review collected by and hosted on G2.com.
It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time. Review collected by and hosted on G2.com.
There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones. Review collected by and hosted on G2.com.
It is easier to make,receive and transfer calls using this tool.It supports wide ranges of software and hardware endpoints,allowing organisations to choose the devices and platforms that suits their needs.3CX allows quick changes in a fast-paced environment with critical situations.I like the efficiency of this software and highly recommend it. Review collected by and hosted on G2.com.
No dislikes at all.Its the perfect tool for all communication requirements. Review collected by and hosted on G2.com.
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls. Review collected by and hosted on G2.com.
-I had no issue with this software.It works perfectly Review collected by and hosted on G2.com.
3CX is a feature rich, reliable, mature and cost effective communication platform. It is designed to help businesses enhance customer experience, optimize teamwork and productivity and save money. Review collected by and hosted on G2.com.
Nothing much to dislike. We are very satisfied with the product. Perhaps 3CX could do a bit better job with communicating updates and changes in advance to partners and customers. Review collected by and hosted on G2.com.
Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features Review collected by and hosted on G2.com.
Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP Review collected by and hosted on G2.com.
Robust, reliable system, excellent support, very complete in functionalities at a very affordable price and very easy to use. Review collected by and hosted on G2.com.
There is nothing I don't like about 3CX. Review collected by and hosted on G2.com.
I appreciate the program's flexibility and design, which make it easily accessible. Moreover, it seamlessly integrates with various work programs, enhancing overall efficiency. Review collected by and hosted on G2.com.
I'm not fond of minor details, such as the inability to enlarge the phone ''box'' interface with the cursor. Additionally, the design fails to clearly indicate the use of numbers when dialing. Although I've observed some minor operational glitches, I haven't reached out to the company for feedback, so I can't consider that aspect a problem. Review collected by and hosted on G2.com.
3CX has been a reliable communication software.
It is easy to use, has user-friendly interface and customer support has always been easy to contact. Review collected by and hosted on G2.com.
Atleast for 3 months of usage, no noticeable issues have been encountered yet. Review collected by and hosted on G2.com.
