A very simple way to communicate with your customers. They don't need to download anything and it can be as simple as clicking a button on your site or even a custom domain link. Review collected by and hosted on G2.com.

Compared to how advanced the software is the dashboard looks a bit dated. But its well laid out and easy to find what you need. I wish there was more videos to help setup. Review collected by and hosted on G2.com.

11sight is customer engagement platform has many features like video/audio call, website button, screen-file sharing & capturing and call notes with history all of these are just one click away Review collected by and hosted on G2.com.

Actually, I don't see or catch any cons for now Review collected by and hosted on G2.com.

it's easy to use and add to the existing stack of tools. and the most important part is that it works as expected every time. support is quick to reply Review collected by and hosted on G2.com.

I wish there was more customization options. Review collected by and hosted on G2.com.

Online customer service, embedded on the website is very convenient Review collected by and hosted on G2.com.

The meeting function is not stable, and there is no video recording service now. Review collected by and hosted on G2.com.

1. Get High quality Video Conferencing features for B2B Business.

2. Easily integrate with your Store to connect online customers.

3. Instant Reply to Customers, It gives a notification to resolve customer queries.

4. Show all products on live video calling and improve business sales.

5. 11sight hosted on a secure cloud server. We can access it from anywhere. Review collected by and hosted on G2.com.

No issue faces in setup 11sight tool for the business website. Create a virtual meeting room and solve all queries to buy products online. Review collected by and hosted on G2.com.

Set up is easy, you can start your first call within minutes! You can chat, share a video, record the session. There's two "rooms" : a virtual meeting room, and a virtual conference room. I have used both, for different reasons. I love that you don't have anything to download, you just send a link and they can enter the room. There's a call log in the dashboard that shows all the activity for your rooms. I also love that I can choose my availability and still take calls if I want during unavailable times. Review collected by and hosted on G2.com.

I wish that I could make a more branded experience, but you can add your own logo and background, so it's not a huge deal. Review collected by and hosted on G2.com.

Super easy to use, with no installation requirement, intuitive user interface, sufficient features. Review collected by and hosted on G2.com.

A future feature can be remote control, like in Zoom and TeamViewer. Still, if I need that, I am using Zoom. Review collected by and hosted on G2.com.

Application download is not needed. Can be used from any device. The product claims to integrate other CRM applications, but i have never tried the integration personally. Minimal hiccups of connectivity. There is no need for a phone number. A link is provided for activation and when clicked, the conference commences. Ease of use is very much commendable. Review collected by and hosted on G2.com.

There could be a potential lag between audio and video owing to network. However, the tool may not be the true culprit at these times. Having gotten used to phone numbers based dialing system for other videoconferencing tools, the phone number less feature may not be liked by all.

Worthwhile considering the pricing aspects before finalizing it. There are many videoconferencing tools that are out in the market. It needs the most recent devices to work flawlessly. Review collected by and hosted on G2.com.

Would you have it now or later - Pizza delivered in 30 mins or free - we all want immediate gratification and 11sight facilitates speedy responses where ever you are. Review collected by and hosted on G2.com.

It's a new company so some edges need polishing the software works well but the UI is Clunky (in my opinion) Review collected by and hosted on G2.com.

Ease of use, intuitive for new users. Seems reliable. Review collected by and hosted on G2.com.

Inability to bulk save remote photos taken. Current method is laborious including the need to save individually. Review collected by and hosted on G2.com.