11Sight

By 11Sight

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Your G2 page is often the first place buyers evaluate you. Take control of how your brand shows up

WHAT YOU UNLOCK

Control your profile

Update logo, screenshots, pricing info

Engage with customers

Respond to reviews, build trust with prospects

See buyer activity

Track who’s viewing, understand engagement

Collect reviews

Create landing page and collect reviews

Sellers who actively manage their G2 profile build more trust and convert more buyers

4.6 out of 5 stars

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11Sight Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

11Sight Media

11Sight Demo - Nail that first meeting with 11Sight.
11Sight provides an inbound video call and customer engagement platform designed to reduce the distance between prospects and customers and businesses to one click. That's because 11Sight has reduced the digital communication address of a user or business to an URL. Similar to a website a...
11Sight Demo - Frictionless customer engagement.
Removing friction and unnecessary steps from your buying process, improving your customer experience, and delivering more and faster wins.
11Sight Demo - All it takes is one click from any online channel.
Convert more qualified leads and nail that first meeting with 11Sight. #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.
11Sight Demo - Simultaneous and Group Ringing
Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines and the information will be recorded in the system.
11Sight Demo - End-to-end encyption
All video calls are end-to-end encrypted. Connect and engage with the peace of mind that your calls are secure.
11Sight Demo - e-buttons
Add a smart button to any website and allow your website visitors to connect with your team with one click from any page. You can even use the button to capture lead data, add external applications, and provide one-click video, audio, and chat interactions for your website visitors. Increas...
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11Sight Reviews (66)

Reviews

11Sight Reviews (66)

4.6
66 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and instant connection features of 11Sight, which allow for seamless video calls without the need for downloads. This simplicity enhances customer engagement and streamlines communication, making it a valuable tool for sales and support teams. However, some users note a clunky user interface that could benefit from improvements.

Pros & Cons

Generated from real user reviews
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Brady K.
BK
"Effortless Growth and Cost Savings with 11Sight"
What do you like best about 11Sight?

I use 11Sight to grow my business, and it helps me cut costs and boost my net worth. Before using it, I had to do everything manually, so it's been a big improvement. 11Sight really stands out from other competitors because everything about it works together so well. I have to thank the developers because they did what I couldn't. My team found the setup to be a piece of cake, even though it looked hard to me. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

How long setup took Review collected by and hosted on G2.com.

Annie Joyce D.
AD
Small-Business (50 or fewer emp.)
"Effortless Customer Communication and Appointment Management"
What do you like best about 11Sight?

I like that 11Sight solves the problem of customers wanting instant answers when businesses aren't always available fast enough. The one-click appointment booking feature is something I find valuable. Additionally, setting up 11Sight was super easy. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

None so far Review collected by and hosted on G2.com.

Nikita T.
NT
Webflow developer
Small-Business (50 or fewer emp.)
"Instant Connections Made Simple"
What do you like best about 11Sight?

how it makes connecting with customers feel instant and effortless. Instead of going back and forth with emails or forms, it lets people jump straight into real conversations, And has good numbers of feature Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Sometimes the setup feels a bit detailed... especially when you’re just getting started and trying to configure everything quickly. Review collected by and hosted on G2.com.

Mayur Z.
MZ
Web Developer and SEO Expert
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Powerful Tool for Turning Website Visitors into Real-Time Conversations"
What do you like best about 11Sight?

The ability to connect with visitors instantly through video calls is a game-changer. It improves engagement, builds trust faster, and helps close deals more efficiently. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

The pricing can feel high for small businesses, and initial setup or customization may take some time for non-technical users. Review collected by and hosted on G2.com.

Shahrukh k.
SK
support advisor
Mid-Market (51-1000 emp.)
"Its Love, 11sight A Perfect Experience"
What do you like best about 11Sight?

i love everything the most I love about 11Sight is how easy it makes connecting with customers. It lets you jump straight into video calls or chats right on your website, without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

There is nothing to dislike as its already the good i love 11sight forever :) Review collected by and hosted on G2.com.

Rahul S.
RS
Digital marketing executive
Mid-Market (51-1000 emp.)
"Easy way to connect with clients instantly"
What do you like best about 11Sight?

Sight is a useful platform for instant video calls and

customer communication. It helps connect with clients

directly through links, without any complicated setup. The

interface is simple, and it saves a lot of time compared to

traditional meeting tools. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Need some improvement and easy to work for us Review collected by and hosted on G2.com.

HG
"Convenient communication and efficient lead management, highly user-friendly tool"
What do you like best about 11Sight?

I love the convenient communication and efficient lead management features of 11Sight. It allows customers to quickly contact through one-click video calls without the need to download or register, greatly enhancing communication efficiency. Meanwhile, its AI chatbot can effectively capture leads, identify high-intent customers, and provide detailed information, helping sales teams better follow up with customers and improve lead conversion rates. Additionally, it can integrate with CRM systems to automatically update meeting summaries, simplifying the sales process and reducing manual data entry work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Lack of desktop tools: There is no dedicated desktop application, so users need to stay logged in to the browser to receive calls, which is not very convenient to use. Limited brand customization: There are many 11Sight brand logos within the software, and users cannot completely remove them, which can affect the brand display effect when facing customers for companies that focus on showcasing their own brand image. Review collected by and hosted on G2.com.

YK
Director
Small-Business (50 or fewer emp.)
"Loved the 11Sight AI Agent"
What do you like best about 11Sight?

I have implemented 11sight AI agent in my car dealership to automate the service appointment, so far it has given us over 83% appointment booking rate without requiring human assistance. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

so far there is no negative comment on it. Review collected by and hosted on G2.com.

JN
Small-Business (50 or fewer emp.)
"I’m loving it so far"
What do you like best about 11Sight?

I am really impressed with its ability to instanly qualify the leads and connect wth them via Just-in-time video call. This has resulted in increased customer satisfaction ultimately leading to revenue growth. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far I have not experienced anything that I dislike about 11Sight, It has helped a lot in increasing our user-base and revenue. Review collected by and hosted on G2.com.

EL
Small-Business (50 or fewer emp.)
"Innovative communication platform to boost the sales qualified leads"
What do you like best about 11Sight?

I have used it for my company and I got really impressed by its ability to instantly qualify the leads and connect them via Just-in-time video calls and how it helped to double our sales qualified leads and keeping our AEs busy doing the actual sales not operation work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I haven't had the negative experience so far so don't have anything to share at the moment Review collected by and hosted on G2.com.

Questions about 11Sight? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity over 2 years ago

What is 11Sight used for?

Shivay L.
SL
Shivay Lamba
Last activity almost 5 years ago

Will it be open sourced?

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

Perceived Cost

$$$$$
11Sight Features
Screen Sharing
Presentations
Whiteboarding
Scheduling
Recording
Participant Permissions
Mobile
Browser Application
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11Sight