Meilleures alternatives à ZeroLag les mieux notées
As a web agency, we host most of our websites with ZeroLag and we are very happy with their around-the-clock support team, especially their prompt, detail-minded, high-quality responses. ZeroLag is not perfect, but there is a reason that we use, and continue to use, this service. ZeroLag is consistent, and most importantly, we have the confidence that our websites are secure. Migrations from our development server to live deployment has become a cinch since working with ZeroLag. Everything gets done quickly. The attention, client support and security we get from ZeroLag is outstanding. I recommend them highly. Avis collecté par et hébergé sur G2.com.
Backups for our production server were unavailable on many occasions. For the cost to use ZeroLag, there could be some improvement in stability for the websites, especially for our high-profile clients. We really enjoy the fact that ZeroLag has a strong support team, but we have also experienced some poor customer service in terms of rude language, and condescending remarks to me and my fellow co-workers. Avis collecté par et hébergé sur G2.com.
4 sur 5 Avis au total pour ZeroLag
The support center is quick with responses and very easy to work with. Working around the clock, if any of our dedicated servers had issues, they would quickly help us fix. Avis collecté par et hébergé sur G2.com.
The control panel could use some updating. Avis collecté par et hébergé sur G2.com.
Zerolag has been a friendly partner for us, but recently with one client in particular, we had issues that required more inquiry and support tickets to be opened. Most responses were incomplete. We haven't had any issues setting up. Avis collecté par et hébergé sur G2.com.
We offered solution ideas to some inquires and received incomplete responses that ended up costing us an entire day for each back and forth.
As an example:
We submitted a ticket saying, "the firewall is blocking our IP. Please whitelist xxx.xxx.x.x"
The response was, "We shouldn't be blocking your IP."
We already knew the IP was being blocked. We were looking for a solution to the issue.
After confirming the IP was in fact being blocked, the response was that one of five was whitelisted with a question of whether we wanted the other four whitelisted as well. Since we wanted them all unblocked, this should have been common sense, but required another back and forth to confirm. Avis collecté par et hébergé sur G2.com.
Zerolag a l'une des meilleures équipes de support avec lesquelles j'ai jamais travaillé. Je suis dans l'industrie numérique/e-commerce/web depuis plus de 8 ans et je n'ai jamais trouvé de fournisseur d'hébergement et d'administrateurs système prêts à aider avec tout et n'importe quoi. Ils se tournent également vers l'avenir et construisent des services pour l'avenir. Ils ont fait un travail formidable en soutenant notre agence. Avis collecté par et hébergé sur G2.com.
Le panneau de contrôle et les outils de surveillance sont un peu complexes. Avis collecté par et hébergé sur G2.com.
ZeroLag offre l'infrastructure et la fiabilité des géants de l'hébergement, mais le service et le soutien personnels d'un ami. Nous connaissons de nombreux ingénieurs de support par leur nom et la seule chose sur laquelle nous pouvons toujours compter est une réponse rapide et amicale. Avis collecté par et hébergé sur G2.com.
À ce moment-là, il n'y a vraiment rien à ne pas aimer. Avis collecté par et hébergé sur G2.com.
